17 years helping Canadian businesses
choose better software
DispatchTrack
What Is DispatchTrack?
Promise, deliver, delight.
DispatchTrack is the global leader in last mile delivery software.
With our smart, transparent, and modern delivery management solution, businesses can provide their customers the most intelligent, transparent, and delightful delivery experience.
Our flexible and scalable SaaS platform supports a wide range of business models and industry verticals including furniture and appliance, 3rd party distribution, building supplies, food/ beverage, retail/consumer goods, and field services.
DispatchTrack services over 2000 customers in 30 countries with over 1 million deliveries a day.
Who Uses DispatchTrack?
Companies delivering for the last mile in Furniture and Appliance, Building Materials & Supplies, Food & Beverages, 3rd party Distribution & Logistics, Retail & Consumer, and Field Services.
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Reviews of DispatchTrack
Stay on-time with this software
Comments: Saving customers time by staying on track and delivering updates along the way. Saving businesses money by not wasting delivery drivers time or gas
Pros:
Listen the customer communication feature is awesome. Schedule appointments with ease, give customers a delivery ETA the day off, lastly have the customer confirm the scheduled delivery now that is full circle awesomeness.
Cons:
I haven't run into problematic issues while implementing or using this software
Best routing app in the market.
Comments: Excellent. Great software that integrates the company with our employees.
Pros:
The accessibility to routes from my phone, multiple users with one account.
Cons:
The number of necessary steps to set up a route.
Best dispatching for final mile delivery, does have room for improveme
Pros:
The ability to route and call customers makes for easy scheduling.
Cons:
sometimes it hard to a clear picture on when improvements will be made.
5 Years using Dispatch Track
Comments: This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.
Pros:
DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.
Cons:
I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.
Saves resources and aids with accountability.
Comments: Increased efficiency, less overtime, less fuel used. We know where our truck is at all times. We were able to provide proof that our truck did not cause damage to a building because of the GPS feature.
Pros:
We use this to route our delivery truck each morning. We have been able to make more deliveries and use less fuel and labor because of the increased efficiency.
Cons:
Some initial bugs with the ipad interface. Works best on non-apple products.
