18 years helping Canadian businesses
choose better software
What Is PCS TMS?
PCS TMS for Carriers offers seamless management of your entire trucking business from the Cloud. The cloud-based TMS is intuitive, efficient and affordable for carriers of all sizes. Our integrated accounting and management tools are crafted to enhance your operational efficiency and financial health, propelling your trucking business forward.
Who Uses PCS TMS?
Shippers, Manufacturers, Carriers, Asset-based Brokerages; Full Truckload, Intermodal, LTL, Private Fleet and Commercial Carriers
Where can PCS TMS be deployed?
About the vendor
- PCS Software
- Founded in 1997
PCS TMS support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Canada, United States
Languages
English
PCS TMS pricing
Starting Price:
- No free trial
- No free version
PCS TMS does not have a free version and does not offer a free trial.
Pricing plansAbout the vendor
- PCS Software
- Founded in 1997
PCS TMS support
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Canada, United States
Languages
English
PCS TMS videos and images






Features of PCS TMS
Reviews of PCS TMS

Great for business growth
Comments: Ease of use is awesome and the Integration with Omnitracs and EFS Fuel System is a plus
Pros:
This software has allowed our business to grow and fluctuate with the company needs. Also it enabled our employees to work from home when needed. Great for asset building trucking companies such as ours.
Cons:
Actually have no complaints. This software has everything I need
accountant
Comments: I use every day for 5-day work week its ease of using make it a blessing to get your work done
Pros:
The easy of account payable and account receivable, general ledger, bank reconciliations, and the tax information such as 1099's and W2 printing and filing the tax form electronic
Cons:
The vacation schedule doesn't notify you when I person request vacation, payroll batch can't be redated you must undo everything if you have a wrong date on the batch and redo it all
PCS Software Response
7 months ago
Hi Lynda, thanks for your review! I've shared your notes with our product team to review the vacation schedule function and payroll. Please do reach out to your account manager or email us at [email protected] if you haven't already as we may be able to help you find ways around these current challenges. Thank you for being a loyal customer!
We moved on...
Comments: Not great. It did the job for dispatch, but we found a much better system for a better price.
Pros:
It was a system that kept everything in one location and had the ability to add on features.
Cons:
It seemed outdated, wasn't very easy to use. We needed more flexibility and ways to edit the information.
PCS Software Response
7 months ago
Hi Mara, thank you for your honest review. I'm sorry to see that we've not been able to support your business needs. If there is anything we can do in the future, we would love to be a consideration.
Not a Great Product, Get Anything Else
Pros:
It served its purpose before we transitioned to a better product.
Cons:
- Slow - Crashed a lot - Could not import excel documents - Zero controls
Alternatives Considered: Agility CMS
Reasons for Switching to PCS TMS: We eventually switched to Agility and got off PCS
PCS for PDM Transportation
Comments: Very good, it has made us more efficiant.
Pros:
The integration of both, Trucking dispatch, with accounting, safety, now mobile Express os very handy.
Cons:
We can't reconcile credit card statments, like we can a checking account, or like we can reconcile, cc with Quickbooks.
Alternatives Considered: TMWXD and QualCon
Reasons for Choosing PCS TMS: We, need it to outometa our billing process more. We need it to bill faster, more efficiantly.
Switched From: QuickBooks Enterprise
Reasons for Switching to PCS TMS: Costbenefit, we are from the Atroad era, this company was bought out by PCS, later on. Atroad was very afortable then.
PCS Software Response
8 months ago
Daniel- thank you so much for your review! Please continue to reach out to us or your account rep if you have any questions or concerns!
PCS a pretty solid TMS
Comments: It does its job. I do however, after 9 years of using this system, appreciate how many different aspects of my business PCS can handle.
Pros:
PCS is extremely robust and can handle all aspects of my business.
Cons:
Customization and new features take much longer than anticipated.
PCS Software Response
8 months ago
Hi Mark! Thanks for being a long-time customer and user of PCS TMS! We're so happy you're finding success in the solution for all of the different areas within your business. Thanks for the review!
PCS Review
Pros:
It's quick to get KPI's etc - also billing
Cons:
I want to see driver payroll on each one what my gross is instead of me tallying it up
Alternatives Considered: Dr Dispatch
Reasons for Switching to PCS TMS: I liked the intermodal feature, but I no longer use it
PCS Software Response
8 months ago
Thanks Monica for the review! I've shared your note to our product team regarding driver payroll for them to review and consider in a future product update!
Back to PCS
Comments: We used PCS from 2016 up until 2023. Switched to a different TMS and now back to PCS. Overall it is a good system.
Pros:
Not sure yet. Have only been working with it for a week this time.
Cons:
DOB needs to be on the drivers screen in Driver Compliance Can't make screen bigger Kicks people off or just freezes up several times during the day
PCS Software Response
8 months ago
Hi Yvette, Thank you for your review of PCS! We're excited to have you back. I will share your comments about the driver screens to our product team. We appreciate your time in sharing your experience about PCS!
PCS Review
Comments: Neutral. Not as efficient as we thought.
Pros:
Pulling rates instead of manually entry. Customer service and Development team are awesome.
Cons:
not efficient for Intermodal Drop and Hook business. Some development to meet our needs took longer than we were advised.
PCS Software Response
8 months ago
Hi Wendy, thanks for your review! I've shared your comments with our product and customer support team regarding drop and hook capabilities. We understand this is a growing need and we'll review how we can include enhancements to support this better in future developments.
PCS Software team is on it!
Comments: It's been great, they are very knowledgeable about the use of the system and everything in it has a purpose.
Pros:
I feel like the PCS team is committed to making their dispatch system the best one out there
Cons:
There's a lot of good features and options in the works but not rolled out yet.
PCS Software Response
7 months ago
Logan, thanks so much for your review! We're glad you're finding success in your business with PCS!
Bringing transportation company to the new age
Comments: Overall, this is a great system. We have been very satisfied with the program since beginning and will continue to use in the future. There are so many features available in the system that we have only scratched the surface of.
Pros:
The initial set up and training was great. Support team is very responsive to questions and knowledgeable about their product. The ease of use is by far superior to other programs that are on the market today.
Cons:
We have a couple customers that require specific information and details on invoices and rates. There is not a "set up" feature for what we need at this time.
PCS Software Response
8 months ago
Dominick, We appreciate your review and feedback of our support team! We're so glad PCS can help your transportation business! I'll be sure to share your comments about the invoices to our product team for future development.
PCS and its uses
Comments: I have never used another TMS but I truly don't want to as I feel that PCS offers me all that I need.
Pros:
Ease of use, customer support and the online help videos.
Cons:
Sometimes they go " offline" and you cannot upload scans.
PCS Software Response
8 months ago
Hi Jenny, Thanks so much for your review! I'm so glad you and your team are finding what you need to help grow your trucking business with PCS!
Great Tool, Poor Customer Support
Comments: Overall, the features of the TMS are a benefit to our organization. The decline in customer service since PCS took ownership have been disappointing but not enough of a reason to change yet.
Pros:
PCS purchased UltraShip TMS which was intuitive, easy to use, had great order management, shipment creation, route optimization, reporting, and invoicing. All these features remain.
Cons:
Customer service has declined precipitously since PCS purchased UltraShip. PCS has failed to hire and train knowledgeable customer support staff who know the software. There are occasional bugs and issues that we find as daily users. In the past, support tickets to repair would be handled and communicated in a timely manner. We now are required to hold biweekly meetings for updates due to lack of progress and communication. Carriers are charged an amount to connect to the TMS with EDI, this amount increased 250% since PCS took over. Recently, our carrier made us aware that they paid and sent six emails over two months asking for updates on the setup which were all ignored by PCS support.
Great System!
Comments: I've had nothing but great experiences with PCS TMS.
Pros:
Very user friendly - can use from start of a load to invoicing. The PCS team members also send training and host gatherings to learn more about their product.
Cons:
Not specific to tankers / gallons / lbs - more specific to box trucks, flat beds. Can't track last contained.
PCS Software Response
8 months ago
Christie, thanks so much for your review! Please continue to reach out if you have any questions or have training needs. I'll additionally share your note to our product team regarding tracking needs! If you have any direct questions on this topic, please contact our Customer Success Manager, [email protected]
On the fence
Pros:
It made payroll a bit easier than doing everything by hand.
Cons:
The mileage is often wrong. I'm still running it by hand. The dispatches are usually out of order, you are not able to see what drivers and trucks are not assigned to loads.
Alternatives Considered: TMWXD
PCS Software Response
8 months ago
Hi Amanda- We're glad to see that you're payroll process has improved! However, we'd like to explore the issues you're seeing with mileage and information being out of order. There might be some things we can assist with to help correct these- you shouldn't be doing mileage by hand! Please contact Stacey L at [email protected] and well work with you on your issues!
Easy to use for dispatch and drivers, easy from a drivers standpoint
Comments: over all it works and is easy to use, never goes down.
Pros:
I use PCS as a recruiter/ HR standpoint And find it easy to use and teach new employees how to use.
Cons:
I wish it had better reporting functions,
PCS Software Response
8 months ago
Hi Jason, thanks for your review! I'd love to connect you with our Customer Success Manager, Stacey. There are so many reporting tools that perhaps there is something we can help you find what you need to enhance your reporting needs! Please reach out to us - [email protected].
Great system... VERY expensive
Comments: Overall, I would say we are displeased. The program works well, but a lot of extra processes that take time and the cost is outrageous.
Pros:
Keeps track of everything in one spot even though it's not the easiest to use.
Cons:
Doesn't allow you to do the things you want to do without 3 or four extra steps. The quarterly cost has gotten so out of control that it's really not worth it anymore. If I could do it again, I would NOT get PCS. We have paid over a hundred thousand dollars and still paying.
TMS Software
Comments: Overall a great and user friendly software
Pros:
Very user friendly, The Dispatch side works great. An upgrade would be to be able to implementing VINS for car hauling freight.
Cons:
Cant track VINS. We use for our car hauling company. We need to be able to scan and track VINS
PCS Software Response
8 months ago
Rene, thanks so much for your review! I've shared your note about tracking VINS to our product team to review and consider in future product developments!
Sapphire Gas
Comments: its been good, can take a long time to get some items through the technical side
Pros:
all in one stop to be able to create the load and dispatch
Cons:
need it to take into account for hazmat routes and dot breaks when planning out expected delivery times
Room for work and growth
Comments: It was progressing well and went stagnant
Pros:
It has great 1st person use for the company, integrated platforms so so
Cons:
It doesn't link up well for use by its customers. The customer side platform is trash
Convenient and intuitive
Comments: All in all convenient or maybe I just got used to it.
Pros:
Convenient and intuitive layout and navigation
Cons:
Once in a while there are problem with system, and I cannot do anything without and have to wait for technical support to fix the issue, meanwhile I am losing time, Also about duplicate loads, I wish it would notify that load is duplicate not only when it is in dispatched status but when one of them is already arrived and invoiced. It would save so much time and money
What I like in PCS TMS
Comments: I love customer support. They are ready to help whenever I have a question. Hi, John!
Pros:
Fleet related features. It lets you add equipment to the software and allows to open work orders, with prices for parts and labor. PCS also has a good storage that helps to keep invoices, pictures and reports in it! Good "Unit" system. You are able to add a driver, truck, trailer and a company and just click on it when you need it to assign it
Cons:
I would say that people who are not familiar with its interface, would not accept PCS. It seems to have an old interface. But in the business, you use what works, right?
Review
Comments: I find PCS increasingly frustrated and a call center I dread having to use.
Pros:
The potential of what PCS could do is hopeful.
Cons:
Poor execution of what looks like a program that could be great. There a many little hang ups throughout that if tweaked could be a game changer for this TMS. Lack of broker features, no internal no section for loads in dispatch. The inability to see what our customer is going to see from the dispatch screen. Dispatch manager is mediocre, the inability multi sort or even see all loads OTR for a specific day is not an option.
Good for the money
Pros:
Great customer service, ease of use, integration.
Cons:
At first (15 years ago), I had to beg them to implement changes, they wanted to charge me $8,000 for customizing features that are now standard.
PCS
Comments:
OVERALL IT'S GOOD..
CUSTOMER SUPPORT IS AWESOME
Pros:
IT'S GOOD TO RECORD ALL DETAILS CUSTOMER SUPPORT IS AWESOME
Cons:
- SOMETIMES PC MILER DOESN'T WORK - ALL LOADS NOTES ARE SOMETIMES NOT TAKEN PROPERLY- NOT MUCH OPTIONS - CREATING BATCH FOR DRIVER PAYROLL- PROBLEM - IMAGING DOESN'T WORK - UPLOAD IMAGES IS NOT WORKING SOMETIMES..