Published on 2025-11-11 by David Jani
Software adoption is a major business priority as technological advancements put pressure on Canadian firms to evolve their enterprise tech stack. However, making the right purchase that meets targets is a key challenge. Capterra... Continue Reading
Published on 2025-07-31 by Capterra
Our exclusive “Best of” badge program shines a light on the highest-rated products based on verified user reviews in specific categories. Badges include recognition for best ease of use and best value on Capterra. Continue Reading
Published on 2025-06-23 by Capterra
At Capterra, we rely on proprietary data to offer unique, independent, and objective insights to our audience. Our data sources and methodologies ensure the quality and accuracy of the information we provide. Continue Reading
Published on 2025-02-20 by Andrew Blair
Welcome to the Capterra press room! Here you'll find all the press releases for the Capterra studies carried out since 2024. Continue Reading
Published on 2025-01-28 by Capterra
At Capterra, we rely on proprietary data to offer unique, independent, and objective insights to our audience. Our data sources and methodologies ensure the quality and accuracy of the information we provide. Continue Reading
Published on 2025-01-24 by Capterra
Capterra is a marketplace connecting business leaders to the right software providers so they can make informed purchase decisions. We’re deeply committed to offering a business platform anchored in objective research and... Continue Reading
Published on 2025-01-22 by Capterra
Capterra Buyers Guides are designed with our proprietary data and insights to support software buyers as they evaluate systems most appropriate for their needs. Below are the sources used to produce these guides: Continue Reading
Published on 2025-01-22 by Capterra
As a software marketplace, we place significant emphasis on the credibility of user reviews, prioritizing their transparency and reviewer authenticity above all. Our review verification process attempts to ensure every review... Continue Reading
Published on 2024-12-02 by Amanda Johnstone and Niels Juist
Is AI in cybersecurity an asset or a threat? While many IT professionals in Canada express concerns about incorporating AI into cybersecurity, AI technologist Amanda Johnstone views it as a formidable defence tool. Here, she... Continue Reading
Published on 2024-11-21 by Eduardo Garcia
Canadian businesses are gearing up for 2025 with a focus on adopting the right technology for their upcoming needs. As companies zero in on tools that can help them in their operations, many will need to overcome the threat of... Continue Reading
Published on 2024-11-20 by Eduardo Garcia
Canadian businesses are betting on technology to fuel growth in 2025, but will those investments pay off? From boosting innovation to avoiding costly mistakes, we break down the latest software buying trends and reveal how to... Continue Reading
Published on 2024-10-11 by Niels Juist and Shep Hyken
CX pro Shep Hyken shares insights on how AI-driven customer service technology and external agencies can help service centers grow their operations and elevate customer experience. Continue Reading
Published on 2024-10-10 by Brian Westfall
AI can make recruiting and hiring efforts more efficient, but some job seekers warn they’ll walk away if processes become too AI-driven. Continue Reading
Published on 2024-10-09 by Niels Juist and Blake Morgan
Customer experience (CX) is essential for boosting online sales. Leading CX pro Blake Morgan offers her insights on tech-driven solutions retailers can adopt to elevate their CX. Continue Reading
Published on 2024-09-30 by Niels Juist, Hussain Bandukwala and Peter Taylor
The increasing use of AI in project management software is changing the role and the required skills of project managers. Project management pros Peter Taylor and Hussain Bandukwala share their insights on how companies in Canada... Continue Reading
Published on 2024-09-11 by Brian Westfall
Flagging and removing AI cheaters is the newest challenge for recruiters in the war for talent. Continue Reading
Published on 2024-09-10 by Eduardo Garcia
Short-term rentals and rising rents can increase income for landlords, but also cause neighborhood disruptions and lower living standards and tenant satisfaction. Property management software can go some way to helping address... Continue Reading
Published on 2024-09-03 by Eduardo Garcia
With advanced technology influencing decisions for nearly three in four global renters, here’s how Canadian property managers can leverage software to meet demands and remain competitive. Continue Reading
Published on 2024-08-22 by Molly Burke
Marketers should be transparent about the use of GenAI on social media. Continue Reading
Published on 2024-08-13 by Olivia Montgomery
52% of the 200 project managers we surveyed say increased productivity and efficiency is a top benefit of artificial intelligence for them. We cover how they’re using it, from predictive analytics to scheduling optimisation. Continue Reading
Published on 2024-08-05 by Molly Burke
GenAI offers marketers immense benefits as well as daunting risks. Continue Reading
Published on 2024-07-18 by Niels Juist and Andrew Blair
Contributor: Dan Schawbel Continue Reading
Published on 2024-07-11 by Tessa Anaya
Artificial intelligence (AI) is a fact of life for today’s customer service teams. We asked them how the technology benefits them and what impact it has on data protection. Continue Reading
Published on 2024-07-02 by Tessa Anaya
Data suggests that demand for customer service is growing. We asked 200 professionals what their company is doing about it, and specifically which technologies and strategies they are investing in. Continue Reading
Published on 2024-06-06 by Tessa Anaya
We surveyed 500 online consumers in Canada to see what they think of eCommerce experiences, the state of social media for marketing in 2024, and the potential of emerging tech as part of the online shopping experience. Continue Reading
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