15 years helping Canadian businesses
choose better software
Recruiting and retaining top talent is always a challenge for small to midsize businesses. To understand more about how companies can build an employee retention strategy, we asked over 1,000 employees in Canada what... Continue Reading
Whether you're a small business owner or a human resource professional looking to integrate digital workforce management, an efficient personnel management tool can help you optimize your workforce. This guide examines... Continue Reading
Streamline the entire employee management lifecycle—from the moment they apply till they retire—with these five top-rated tools for HR professionals. Continue Reading
An LMS is an all-in-one learning management system, content repository and learner community. Those looking to streamline eLearning processes should review these five best-rated enterprise training solutions for small... Continue Reading
Many Canadians are excited about what a smart city in Canada could offer, whether it's improving administrative, health, energy, or mobility services. To find out which services are most in demand (as well as learn... Continue Reading
The dawn of artificial intelligence (AI) being put to use by SMEs is upon us. As these tools begin to offer more help and functionality to teams in all departments, AI brings many benefits for human resource (HR) teams;... Continue Reading
Flexible working models are becoming more popular in Canadian businesses. Discover the best practices for hybrid workplaces and the people who lead them. Continue Reading
The decision to downsize can be unexpected and tough for employers and employees alike. What are the most common reasons for layoffs, and how are employees supported in the aftermath? Capterra surveyed 1,000+ employees... Continue Reading
An IT outage can disrupt a digital business as much as a fire can, but many SMEs don’t have an incident management plan in place for when disaster strikes. Here’s why they should. Continue Reading
Prices are climbing for a wide range of products and services, triggering economic fears for business owners and patrons alike. But have those fears influenced the way Canadians shop? Read our survey analysis about... Continue Reading
Rising prices and inflation in Canada have been points of concern for consumers over the last few years. To gauge the economic effects, reactions, and expectations regarding these issues, we surveyed 1,000+ Canadian... Continue Reading
For businesses, making operations more eco-friendly can help boost efficiency and lower energy costs. It can also attract the “sustainable consumer" to a brand, as this buyer persona prefers patronizing companies that... Continue Reading
This article was originally published on 3/8/2023 To follow our analysis on gender equality in the workplace in Canada, our second article in this series will investigate how parents are balancing work and family... Continue Reading
The Canadian government has made it clear through various initiatives that equality in the workplace is a human right. But, are companies doing enough to create equitable environments? Capterra surveyed nearly 1,000... Continue Reading
The last three years have influenced many companies to implement new software, in both obvious and unexpected ways. But, how are they finding and evaluating the right software for their small business? To find out,... Continue Reading
Amidst growing digitalization trends and the continued repercussions of the global pandemic, many organizations have turned to technology to help them adapt. To anticipate the emerging technology trends that could be... Continue Reading
Amidst the global talent shortage, SMEs are wary of losing employees they can’t replace. To help human resource (HR) departments focus on employee retention, we present five important workplace trends discovered through... Continue Reading
This article was originally published on 06/29/2021. Continue Reading
Ensuring business continuity in unprecedented times can be stressful. To help business owners in Canada prepare for hard-to-predict business disruptions, we surveyed over 500 managers of SMEs on their experiences and... Continue Reading
Keeping track of inventory is of utmost importance to retailers, especially those who sell both online and in physical stores. To streamline item tracking, stock levels, and order details, consider adopting the best... Continue Reading
The labour shortage in Canada has presented a new set of challenges for human resource (HR) professionals to combat. To provide advice to SMEs facing attraction and retention obstacles, we interviewed three Canadian... Continue Reading
To achieve the goal of sustainable consumption and development, and thus a more circular economy, public and private entities alike have to contribute. Capterra surveyed over 1,000 consumers to learn more about their... Continue Reading
Due to global events such as supply shortages, inflation, and climate change, some businesses, as well as the Canadian government, are implementing circular economy measures to extend the value of their resources. But,... Continue Reading
When consumers shop online, they look to small business reviews left by previous buyers to guide them through the buying process. How can companies implement a review management strategy that promotes and improves their... Continue Reading
How much importance do Canadian consumers put on user reviews? To answer this question for curious businesses, Capterra surveyed local consumers to ask about their habits, preferences, and trust levels in online... Continue Reading