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Articles by Tessa Anaya

  • Tessa Anaya

Tessa is a Content Analyst for Capterra, delivering software-related insights to local SMEs. She was featured in the Globe and Mail, La Presse, the Financial Post, and Yahoo.

Displaying 25 of 46 Articles

How do Canadian SMEs manage reviews online?

Published on 2022-08-01 by Tessa Anaya

When consumers shop online, they look to small business reviews left by previous buyers to guide them through the buying process. How can companies implement a review management strategy that promotes and improves their... Continue Reading