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Articles by Tessa Anaya

  • Tessa Anaya

Tessa is a Content Analyst for Capterra, delivering software-related insights to local SMEs. She was featured in the Globe and Mail, La Presse, the Financial Post, and Yahoo.

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How do Canadian SMEs manage reviews online?

Published on 2022-08-01 by Tessa Anaya

When consumers shop online, they look to small business reviews left by previous buyers to guide them through the buying process. How can companies implement a review management strategy that promotes and improves their... Continue Reading