Social technologies are those that enable online social interactions. Powered by a communications capability such as the internet or a mobile device, social technologies connect people wherever they are in the world. Examples of social technologies include social networks, wikis, blogs, and web conferencing tools.
What Small and Midsize Businesses Need to Know About Social Technologies
Small companies use social technologies to grow their business, connect with customers, video chat with clients and suppliers, and create digital content. By communicating through these technologies, SMBs can increase their reach, promote products and services, and compete with larger companies.