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Operational Data Store

An operational data store (ODS) is a repository that collects data from different sources in different formats and organizes that data in a unified format so it can be combined. Collecting business data from financial tools, customer service software, and other applications in one place makes the data more usable for business reporting and analysis.

What Small and Midsize Businesses Need to Know About Operational Data Store

Consider how a dictionary powers the spell-check function within a word processor; it's the source of truth against which your input is checked/measured. An ODS works similarly for a business intelligence (BI) tool and allows SMBs to run reports and populate dashboards. This helps businesses create reports that are more advanced than the original system the data is pulling from.

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