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PTR (Peak Transaction Rate)

Peak transaction rate (PTR) is the total number of wireless transactions processed by a system during a given interval of time. PTR is usually measured in requests per second (RPS) or transactions per second (TPS).

What Small and Midsize Businesses Need to Know About PTR (Peak Transaction Rate)

For SMBs, PTR is an essential customer service management metric. It allows SMB owners to view how many requests are being made at any given time and if there's enough capacity to handle all requests simultaneously, without slowing down the systems or causing crashes due to processing overload (e.g., queuing up more than one request). PTR is a critical metric to measure because it helps identify when a system is reaching its limits, which can cause disruptions such as longer wait times for customers or even service outages.

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