Articles by Sonal Srivastava

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How to choose the right helpdesk support software

Published on 2022-01-28 by Sonal Srivastava

This article explores the benefits and features of helpdesk support software that could help companies —particularly small to midsize enterprises (SMEs)— improve customer relationships and workflows. In this article... Continue Reading


A guide to IT asset management lifecycle

Published on 2022-01-03 by Sonal Srivastava

Assets are often the foundation of a company’s progress. While there are various types of business assets, IT assets —such as hardware, software, and equipment— could potentially become essential for the operations and... Continue Reading