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Articles by Blake Morgan

Blake Morgan

Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on CX.

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CX pro tips on what to do (and what to avoid) to boost online sales

Published on 2024-10-09 by Niels Juist and Blake Morgan

Customer experience (CX) is essential for boosting online sales. Leading CX pro Blake Morgan offers her insights on tech-driven solutions retailers can adopt to elevate their CX. Continue Reading