GPS Insight

Who Uses GPS Insight?

Organizations of all sizes with vehicles, heavy equipment, trailers, and other assets looking for a partner that delivers actionable insights and the experience they expect and deserve.

What Is GPS Insight?

GPS Insight helps customers engage their fleet by delivering innovative solutions and actionable insights. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers all-encompassing fleet software for organizations with fleets of vehicles, trailers, and other mobile assets.

GPS Insight Details

GPS Insight

http://www.gpsinsight.com

Founded 2004

GPS Tracking
Smart Cameras
Real-time Alerts
ELD & DVIR
Report on Key Metrics
GPS Tracking-thumb
Smart Cameras-thumb
Real-time Alerts-thumb
ELD & DVIR-thumb
Report on Key Metrics-thumb

GPS Insight pricing overview

GPS Insight does not have a free version but does offer a free trial. GPS Insight paid version starts at US$19.99/month.


Starting Price

US$19.99/month

Pricing Details

Prices vary depending on - Integrated device purchase or rental - Type of GPS tracking device - Update frequency - Installation - Add-ons - Driver ID

Free Version

No

Free Trial

Yes

GPS Insight deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

GPS Insight Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • CRM Software
  • Calendar Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dispatch Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Estimating
  • File Storage
  • GPS
  • Historical Reporting
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Online Time Clock
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Routing
  • Scheduling Software
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Work Order Management
  • Workflow Management Software

View full list of Field Service Management Software

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  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Automated Scheduling
  • Billing & Invoicing
  • Compliance Management
  • Cost Tracking
  • Customer Database
  • Customizable Reports
  • Delivery Tracking
  • Dispatch Management
  • Employee Management
  • Equipment Maintenance Software
  • Fuel Management Software
  • GPS
  • Geographic Maps
  • Geolocation
  • Historical Reporting
  • Incident Reporting
  • Inspection Management
  • Inventory Management Software
  • Inventory Tracking
  • Location Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mileage Tracking
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Motor Pool
  • Order Management Software
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling Software
  • Status Tracking
  • Third Party Integrations
  • Tire Management
  • Transportation Management Software
  • VIN Lookup
  • Work Order Management

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  • QuickBooks Integration
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  • Real Time Notifications
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  • Customer Database
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  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
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  • Accounting Integration
  • Activity Dashboard
  • Activity Management
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  • Client Portal
  • Commission Management
  • Credit Card Management
  • Customer Accounts
  • Customer Database
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  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
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  • Reminders
  • Reporting & Statistics
  • Route Management
  • Route Optimization
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  • Work Order Management

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GPS Insight Alternatives

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GPS Insight Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service Software 4.5
Features 4.4
Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!
Kendra A.
Service Support Specialist
Machinery, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-02-15

"Daily user"

Comments: I am a Service Coordinator/Dispatcher for a large forklift service company. I have customers that need immediate service and by utilizing the GPS tool, I can see what technician I have closest to the customer and be able provide a realistic arrival time.

Pros: The ease of use. I open it when I get in to the office and it stays open all day. I can dispatch a technician based on who is closet, which is my favorite feature of GPS Insight

Cons: When running a report based on days, it is hard to select the specific days you want without it highlighting a range. Could be a user issue.
I would like to see a 'traffic' feature built in as real-time so I could re-route when needed.

  • Reviewer Source 
  • Reviewed on 2019-02-15
Verified Reviewer
Walmart Account Supervisor
Business Supplies & Equipment, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-09-30

"GPS Review"

Comments: Overall, this software is the best I have worked with. Gives you complete picture of your fleet.

Pros: I love everything about this software. No Matter how big your fleet is or how small, this is a complete tracking software that is easy to use .

Cons: Learning it is the only negative I see, It would be great to watch videos of how things work. Sometimes I get lost when I am looking for a report to run.

  • Reviewer Source 
  • Reviewed on 2019-09-30
Michelle N.
Secretary/ Treasurer
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2019-02-26

"Worst GPS System Ever"

Comments: I can't wait until the contract is up so we can start dealing with a company that cares about their customers.
GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.

Pros: Software is absolutely the worst, our trucks lose communication daily.

Cons: Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.

Vendor Response

by GPS Insight on 2019-08-16

Michelle,
Thank you for posting a review and we?re sorry to hear that your experience was not of the quality you expected. We work very hard to ensure our customers receive the best experience possible and we would like to help fix this situation. After a review of your organizations case notes, it appears that only 9 of your 22 vehicles had an installation verification, which we recommend to ensure that vehicles always report accurately.

Your Customer Success Manager has been notified and will be in touch to help get your fleet back on track.

Always here to help,
GPS Insight

  • Reviewer Source 
  • Reviewed on 2019-02-26
Jeremy B.
Fleet Manager
Construction, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017-12-05

"One of the best out there!"

Comments: This software is a crucial part to maintaining and tracking our most valuable assets.

Pros: There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.

Cons: Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.

Vendor Response

by GPS Insight on 2017-12-12

Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal.
Always here to help, GPS Insight.

  • Reviewer Source 
  • Reviewed on 2017-12-05
Verified Reviewer
Sales
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2017-11-29

"Excellent functionality and integration."

Comments: Easy of access to important data.

Pros: The ability to integrate with our dispatching software allows for easy access to important data. It helps us better service our customers.

Cons: The limited devices that are offered has left us wanting more. Additional partnerships with device manufacturers, or expansion of the current manufacturer's line, would be beneficial for companies with trucks that do not need extremely rugged devices, but need a little more than what is offered,

Vendor Response

by GPS Insight on 2017-12-04

Thank you for your feedback! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your business.
Always Here to Help, GPS Insight

  • Reviewer Source 
  • Reviewed on 2017-11-29