--- description: Learn more about Voxco Online pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Voxco Online Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Market Research Software](/directory/10041/market-research/software) > [Voxco Online](/software/98491/voxco-online) # Voxco Online Canonical: https://www.capterra.ca/software/98491/voxco-online Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/98491/voxco-online?page=2) > Survey software made for (\& by) researchers. Trusted by Global Brands, Top 50 MR firms \& Universities in 40+ nations for 50Mn+ surveys > > Verdict: Rated **4.1/5** by 61 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Voxco Online? Organizations from diverse industries use our flexible survey software. But we are especially designed for Marketing Research Firms, Social researchers, Academia, Global Brands \& Government. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 61 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Voxco - **Location**: Montreal, US - **Founded**: 1976 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is flexible based on your needs and you only pay for what you use. Contact Voxco for a pricing quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Algeria, Argentina, Australia, Brazil, Bulgaria, Cambodia, Canada, Chile, Colombia, Croatia, Denmark, Ecuador, Egypt, Finland, France, Germany, Greece, Hungary, India, Indonesia and 27 more ## Features - Benchmarking - Customizable Questions - Customizable Templates - Data Import/Export - Data Visualization Software - Email Marketing Software - Feedback Management - Multi-Channel Distribution - Offline Response Collection - Panel Management - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - Skip Logic - Statistical Analysis Software - Survey Builder - Survey/Poll Management - URL Customization ## Integrations (6 total) - BHN Rewards - IBM SPSS Statistics - Meta for Business - SendGrid - Twilio - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) ## Related Categories - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Survey Tools](https://www.capterra.ca/directory/30092/survey/software) ## Alternatives 1. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) 2. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 3. [Google Forms](https://www.capterra.ca/software/176571/google-forms) — 4.7/5 (11363 reviews) 4. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 5. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) ## Reviews ### "Great platform with flexibility for unique projects" — 5.0/5 > **Kathleen** | *July 25, 2019* | Insurance Software | Recommendation rating: 10.0/10 > > **Pros**: We do industry surveys on specific topics - the Acuity4Survey system has been easy to customize for our projects; able to manage complex question formats, and their customer service is top notch\! No matter what the question, they will provide a response - OR refer the issue to their development area. > > **Cons**: No system is perfect, but there are no big issues that I have that they will not help me with a work-around until the issue can be resolved. > > The Acuity4Survey system allows us to provide an automated platform for easy use and navigation for our customers. They make it easier to do our jobs, and to provide actionable outcomes for our projects. ----- ### "Voxco CATI Software" — 4.0/5 > **Michael** | *September 15, 2019* | Research | Recommendation rating: 9.0/10 > > **Pros**: The software is geared to for survey research and works perfectly for our needs for our primary clients in the healthcare industry. Very easy to use, easy to program, lots of functionality to cover everything from simple surveys to the most complex. Lots of functionality for CATI, easy to use agent screens, easy campaign set-up. They have been incredible in terms of sales and support as well to help us as we continue to grow our call center services. > > **Cons**: Needs to be updated to use more than Internet Explorer in Enterprise mode and would love to see some enhancements on being able to see agent states and moving agents seamlessly between projects to help with Workforce Management. Also more information on the dashboard to help get quick insights on projects - more customization ability there. > > We utilize Voxco to conduct healthcare outreach and satisfaction surveys. The solution has been a great option for us in terms of cost as well as functionality as it is a good price but also such a flexible platform for us to build upon as our clients continue to put so much focus on high touch telephone outreach. ----- ### "While there are many great features, need more to compete against Qualtrics" — 5.0/5 > **Yuli Patrick** | *March 27, 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: Lots of built-in features that allows programmers to create questions with the best practices of survey methodologists > > **Cons**: Voxco’s help documentation is a joke. The company doesn’t seem to want to fix the quirky flaw that requires users to use two different sets of logical operators for programing skip or display logic. It is NOT user friendly where they have to remember to switch to a different grammar when they need to use advanced mode. The description of all help documentation is only for tech savvy users, not written in layman’s terms. Even when I suggested this to the sales rep at conference booth, they just said this is due to a different development mindset. OMG, it’s customers’s responsibility to learn Voxco’s logic\!\!\! Also, Qualtrics has developed so many built-in options for validation, like recapcha. Voxco doesn’t seem to do more to appeal to the users that love Voxco for the rigor. > > There are lots of attractive features, but I wish they learn from Qualtrics and offer more built-in options like Qualtrics. ----- ### "Great, inexpensive product for low level jobs" — 3.0/5 > **Jeff** | *March 11, 2022* | Market Research Software | Recommendation rating: 6.0/10 > > **Pros**: Software is very cheap compared to the market place. It works as expected most of the time. Can include your own javascript to do things that the software doesn't do currently. The team will listen to your ideas on how to make the software better and work with you to accomplish some of those feats. > > **Cons**: I think communication and customer support is lacking. If you have an issue, it can take hours before the issue is addressed. For critical items, no constant communication is given while the rest of the team sits to wonder. For higher level projects that require a lot of complex question types, the way the survey layout is currently, it takes awhile to do those. The selection tool that they have makes things longer to code than it really has to be. That's just a few examples. > > I will say that my interactions with \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] have been very pleasant. They are understanding and knowledgeable about the product and they really do try to work with you through any issues that you may have. Outside of that I have a very different opinion. I think that the software developers fall behind the curve when it comes to creating new solutions and most importantly TESTING those solutions before putting it out. Makes me think, and I don't know for sure, that that team is fairly small. When you write code you should be doing integration checks where it doesn't appear that they have the manpower to do that. Again, my assumption not fact. But they do have a long way to go before being a leader in the Marketing Research programming space ----- ### "Long Time User" — 4.0/5 > **Dan** | *March 1, 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: I think the best feature of this software is the user friendliness of the programming system. It is very intuitive and does not take advanced programming knowledge to use, but it still has the options to do a lot more complex programming and manipulation than you would get out of other systems at the same lavel of user friendliness. > > **Cons**: I think it would be helpful if Voxco had more support available around the area of accessability and someone that could work with us specially on proramming surveys that are more accesabile. > > Voxline online has met all of our online survey needs. They are continually making positive changes and continue to improve their software for the future. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/98491/voxco-online?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/98491/voxco-online) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data