What Is QT9 QMS?

QT9 QMS is the easiest way to manage and connect all of your quality management processes in one place. Digitally transform ISO and FDA compliance with real-time Doc Control, CAPA’s, Employee Training and more. QT9 QMS is an intuitive cloud-based solution that enables you to automate ISO 9001, ISO 13485, AS9100, FDA 21 CFR Part 820, FDA Part 210/211 compliance with FDA 21 CFR Part 11 compliant electronic signature approvals included to ensure end-to-end traceability. Start a Free Trial Today!

Who Uses QT9 QMS?

Any organization tracking regulatory compliance (ISO 9001, ISO 13485, AS9100, FDA Compliance, etc.) or any organization looking to make their quality system paperless in a user-friendly interface.

Where can QT9 QMS be deployed?

Cloud-based
On-premise

About the vendor

  • QT9 Software
  • Located in Aurora, US
  • Founded in 2005

QT9 QMS support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Denmark, Finland, India and 8 others

Languages

English

QT9 QMS pricing

Starting Price:

US$1,500.00
  • Yes, has free trial
  • No free version

QT9 QMS does not have a free version but does offer a free trial. QT9 QMS paid version starts at US$1,500.00.

Pricing plans get a free trial

About the vendor

  • QT9 Software
  • Located in Aurora, US
  • Founded in 2005

QT9 QMS support

  • Phone Support
  • Chat

Countries available

Australia, Canada, Denmark, Finland, India and 8 others

Languages

English

QT9 QMS videos and images

QT9 QMS Software - Easy-To-Use Web-Based QMS Platform
QT9 QMS Software - Get Real-Time Status Updates with QT9 QMS Software.
QT9 QMS Software - Real-Time Document Control Automates Processes.
QT9 QMS Software - QT9’s Cloud-Based Platform Gives You Infinite Scaling.
QT9 QMS Software - 23+ Modules Included with QT9 QMS. All-In-One Quality Management Solution.
View 6 more
QT9 QMS video
QT9 QMS Software - Easy-To-Use Web-Based QMS Platform
QT9 QMS Software - Get Real-Time Status Updates with QT9 QMS Software.
QT9 QMS Software - Real-Time Document Control Automates Processes.
QT9 QMS Software - QT9’s Cloud-Based Platform Gives You Infinite Scaling.
QT9 QMS Software - 23+ Modules Included with QT9 QMS. All-In-One Quality Management Solution.

Features of QT9 QMS

  • Access Controls/Permissions
  • Accident Investigation
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assignment Management
  • Asynchronous Learning
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Blended Learning
  • Budget Management
  • Calibration Management Software
  • Calibration Scheduling
  • Certificate/Label Printing
  • Certification & Licensing
  • Change Management Software
  • Client Portal
  • Code Enforcement Software
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Complaint Management Software
  • Compliance Management
  • Compliance Tracking
  • Corrective and Preventive Actions (CAPA)
  • Cost-to-Completion Tracking
  • Course Management
  • Create Subtasks
  • Customer Complaint Tracking
  • Customer Database
  • Dashboard Software
  • Dispatch Management
  • Document Capture
  • Document Classification
  • Document Coding & Control
  • Document Management Software
  • Document Storage
  • Email-to-Task Conversion
  • Equipment Management
  • Equipment Tracking
  • Exceptions Management
  • Feedback Management
  • File Conversion
  • File Sharing Software
  • For Mechanical Equipment
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Idea Management Software
  • Image Capture
  • Import Tasks
  • Incident Management Software
  • Incident Reporting
  • Inspection Management
  • Instrument Management
  • Interaction Tracking
  • Inventory Control Software
  • Inventory Management Software
  • Issue Tracking Software
  • Learner Portal
  • Learning Paths/Tracks
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Learning Software
  • Nonconformance Tracking
  • OSHA Recordkeeping
  • Order Management Software
  • Percent-Complete Tracking
  • Predictive Maintenance
  • Preventive Maintenance Software
  • Prioritization
  • Process/Workflow Automation
  • Production Scheduling Software
  • Project Planning/Scheduling
  • Project Tracking Software
  • Purchase Order Management
  • Quality Control
  • Quality Management Software
  • Quotes/Estimates
  • Real Time Notifications
  • Recurring Tasks
  • Reminders
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Response Management
  • Revision History
  • Risk Assessment
  • Risk Management Software
  • Risk Reporting
  • Risk Scoring
  • Root Cause Analysis
  • Routing
  • Scheduling Software
  • Search/Filter
  • Service History
  • Status Tracking
  • Supplier Quality Control
  • Synchronous Learning
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Training Administration
  • Training Management
  • Version Control
  • Work Order Management
  • Workflow Management Software

Alternatives to QT9 QMS

Greenlight Guru is the only quality management platform designed specifically for medical device companies. Learn more about Greenlight Guru
Our software delivers fully paperless & compliant production record functionality, reducing document creation, review, & approval times Learn more about MasterControl Manufacturing Excellence
Veeva Vault is a true cloud enterprise content management platform and suite of applications specifically built for life sciences.
Quality management solution that helps users manage documentation, compliance, workflows, risks, employees training and more. Learn more about Qualtrax
A data analysis platform for finding irregularities, correlations, and duplications with an easy dashboard view.
Quality management software for GMP regulated companies that streamlines, automates, and helps lower your total cost of quality.
Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard
Integrated QHSE management system software, Cloud-based, helping SMB's manage compliance activities in a single, easy to use solution.
ETQ is the world’s most comprehensive, flexible & proven QMS & EHS software for quality-centric organizations in dozens of industries. Learn more about ETQ Reliance

Reviews of QT9 QMS

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.4
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
76%
4
16%
3
6%
2
1%
Donna
Document Control Specialist in US
Biotechnology, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

No longer using

3.0 last month New

Pros:

I work very little as it is almost completely phased out however it could not keep up business needs

Cons:

First appear to be intuitive or user friendly

QT9 Software (AUS Asia) Response

3 weeks ago

Donna – Thank you for taking the time to leave a review. We value customer feedback, and we aim for positive experiences! Please reach out to your QT9 contact and/or email me at [email protected], so we can learn more about your feedback. We are always looking for ways to improve our solutions. QT9 QMS includes 23+ connected modules, and we include unlimited customer training. We try to make using the solution easy for any organization, and we offer multiple options on getting customers the training and support they want.

Jennifer
Quality Manager in US
Medical Devices, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

QT9 QMS

5.0 last year

Comments: We have observed several benefits from moving to QT9. It has allowed us to move from a paper based/manual QMS system to an electronic system and reduce our paper consumption and record storage. QT9 has streamlined our internal auditing process, preparation for regulatory audits, document control and approval, and organizational training. We have been able to reduce our active documents by 30% as unnecessary/redundant documents and procedures have been made more visible through the document review process. QT9 made it possible for our organization to effectively maintain and continue operating our QMS system without interruption during the global pandemic when limits were placed on gathering size. All of our records are now in one location and it has reduced the time that the organization and Quality unit spend in locating records.

Pros:

QT9 allowed us to replace our clunky paper based QMS and move completely to a streamlined, validated electronic platform. The ability to easily manage our document control, auditing, non-conformances, corrective actions, preventive actions, complaints, and calibrations in one location instead of having to spend time retrieving records from multiple locations. QT9 made it possible to maintain our organization's training needs during a global pandemic, when meeting face to face and in groups was restricted. QT9 made it possible to conduct remote training of our organization and evaluate effectiveness with a written test. It unknowingly prepared us to maintain all of our core Quality functions in the midst of a global pandemic without a mis-step. The report format (complaints, corrective/preventive actions, non-conformances, etc) look professional and they are able to quickly be downloaded and provided to either customers, suppliers, auditors, and internally. The consistency of the appearance of the screens in each module made training the organization to use very easy. It was easy to translate the learnings from one module to another. Implementation was similar as well. QT9 technical assistance in uploading of documents and gauges increased the speed in which were able to integrate it into our organization. The unlimited training was also critical especially for the calibration module as it took a bit longer for us to implement and understand how it functioned.

Cons:

One feature that would benefit from improving is the ability to create both corrective action and non-conformance records from a customer complaint. Currently, the software only allows the creation of one or the other, but not both. However, all records between complaints, corrective actions, and non-conformances are linked through a daisy chain scenario, but it can be awkward when retrieving records during an audit. The calibration module was the most difficult for us to implement as it operated a differently than the other modules. However, QT9 technical support assisted and provided us with all of the training that we requested without delay and worked with us to ensure that we implemented the module correctly for our organization's needs.

Alternatives Considered: Ennov Quality Suite, Greenlight Guru, TrackWise, MasterControl Quality Excellence and Qualtrax

Reasons for Switching to QT9 QMS: QT9 was validated by the vendor, compliant with ISO 9001, ISO 13485, and FDA 21CFR 211-210 and 820. It had the critical QMS functions that our organization required, including management review. It also did not require the involvement of an IT department or a significant implementation effort. Compared to other systems that we evaluated, it provided the most features for the best cost.

QT9 Software Response

last year

Jennifer - Thank you for the awesome and super detailed review! We really appreciate you taking the time to share your feedback. These are such great suggestions! We are sharing your feedback with our team.

Bill
QS Compliance Manager in US
Medical Devices, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Looking forward to using more modules

5.0 2 years ago

Comments: The document control feature has improved our ability to find documents and some records when requested for audit or project purposes. Training is much easier to manage than our old process of paper, binders, and spreadsheets. I like being able to link equipment and gages to system documentation in the Document list. The customer service has always been helpful and responds quickly. There has been very little unscheduled system downtime and when it happens, is usually resolved quickly. Especially after this last year with the pandemic, we were able to keep some processes moving uninterrupted and we're now looking forward to using additional modules over the coming year, including CAPA, Audits, NCP, and Supplier Controls.

Pros:

We've been using the Document Control and Training Modules for just over two years. Both are fairly intuitive and fit in pretty well with what we had previously been doing on paper and with spreadsheets. Within the last year, we began using the Calibration and Maintenance modules and our teams seem happy with them as well. I like the ability to create unlimited "user-defined fields" to tailor some of the modules more to how my company does things.

Cons:

I would like to see the ability to add employees, or at least job titles, to the Document Request record so they can be reviewed and added/updated prior to full document approval and training record generation. This would be especially handy for new documents. Right now, we have to wait until a document is published to assign to job titles. Either that, or when an employee is evaluated by the manager in the training record, there could be a pop-up that asks "do you want this added to the employee's job title?"

QT9 Software Response

2 years ago

Bill - Thank you very much for the positive review! It is great to hear you have had a good experience with QT9 QMS. Thanks for the feedback, as we are always looking for ways to add more flexibility.

Dina
Quality Management Specialist in US
Telecommunications, 501-1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very robust program that centralizes and manages essential QMS & EMS processes and outputs.

5.0 2 years ago

Comments: The software is outstanding, the support is quick, and thorough. The QT9 team has worked with multiple departments in our organization. From our internal IT group working to setup connections to other platforms, to the implementation team members and document admins as they have been introduced. The support has been consistent and so very much appreciated.

Pros:

Intuitive, friendly user interface, the well thought out connections from one module to another. The fact that each module is included and not ala carte is a HUGE benefit. The online training academy is one of the best I have used.

Cons:

A lot of filters that just take a bit of getting used to. Sometimes they default and employees need a little extra coaching to make sure they are loading the view they need.

Alternatives Considered: ETQ Reliance and MasterControl Manufacturing Excellence

Reasons for Choosing QT9 QMS: Lack of support for existing platform. Failing infrastructure that no longer fits our business needs.

Reasons for Switching to QT9 QMS: We liked that QT9 is all inclusive and we would not have to plan for costly add-ons and prolonged integration and implementation. QT9 allows you to work at your own pace and implement the modules one at a time, or more. For example, we chose to implement document control and training and have engaged the entire organization in which module they would like to see implemented next.

QT9 Software Response

2 years ago

Dina - Thank you very much for the 5-Star review! It is awesome to hear you like that all the modules in QT9 QMS are automatically included. Please feel free to reach out to us at anytime for additional training on any modules or training for any new employees.

Michael
Director, QA/RA in US
Packaging & Containers, 201-500 Employees
Used the Software for: 6-12 months
Reviewer Source

QT9 is a fantastic QMS tool

5.0 last year

Comments: We are moving towards a complete integration with QT9 QMS to eliminate a lot of our paper and Excel processes. Having interlinked modules (for example, being able to create NCs directly from inspection results) saves time and improves efficiency. Overall it's a very good platform for a company who needs to jump into a one-stop QMS solution.

Pros:

The product is easy to implement because of the built-in world class workflows. You do not need to map your current processes into QT9 - you use the built-in process workflows, and the workflow and tab interface is consistent across the modules. This makes deployment easy, because once people are familiar with the interface they can learn other modules easily. You can focus on how to *use* the software, and not spend valuable time trying to *configure* it.

Cons:

QT9 is very responsive to feature requests and bug fixes. We have provided several suggestions that are being considered to improve usability. I guess the think I like least is that I didn't start using it sooner.

Alternatives Considered: Microsoft SharePoint, TrackWise and MasterControl Quality Excellence

Reasons for Switching to QT9 QMS: Multi-site, fully featured, great pricing for concurrent licensing, and out-of-the-box usability made QT9 the best choice for our company.

QT9 Software Response

last year

Michael - Thanks for the positive review! We are happy to hear that you have found the implementation easy. We look forward to working with you more on your other workflows and modules.