WhatsUp Gold

WhatsUp Gold best Network Monitoring System

Comments: Excellent experience, I can't complaint. It's a must have tool for every organization to perform a better approach in advance and to have a full network visibility.

Pros:

It is easy to implement and use. It enables you to map all of your network devices and access them thru it. It helps you to have a full visibility of all of your network. You can also set the performance alerts at your critical devices as servers, switches, routers and firewalls. It helps you to get the bandwidth monitoring by devices and applications.

Cons:

It will be great to have a full library of MIBs for all network security devices and not having to look by each brand site.

WhatsUp Gold Review

Comments: After everything was set up, we have had almost no issues. The customer support is great and the reps are great. The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.

Pros:

It fits exactly what we need it to do. Monitor our devices and send us alerts when there is an issue. The schematic is also very helpful because we have it broken down into locations and grouped together to make things easier to use. It is also very helpful to put in all the information we have into the details of the device so that its all in one place. It helps us stay organized!

Cons:

The set up was atrocious. We had to run a scan like 6 times to find everything. Eventually I had to add things in one by one which took forever. It is not simple to use. You have to really understand the icons and how things are linked within the software. I wished there was better documentation and videos about this. Especially with the setup. The whole installation and setup was a nightmare.

WhatsUp Gold

Comments: We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. It has served us well in this capacity
We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact.
We use thresholds and dashboard graphs to provide capacity planning information.
Overall WhatsUp Gold has been a mixed bag for us. There have been failed upgrades and bugs that cost us time. Page rendering is adequate at best and frustrating at its worst. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead.

Pros:

The ease of adding a device, and getting monitors configured with alerts is what like best. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of putting specific graph items on a page (dashboard) is also very useful.

Cons:

The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. I can put ten times as many graphs on a page and it still paints 10 times faster. This performance limitation is the biggest week point between your products and the competition. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. The thing that I like least about the software is the inability of the administrator to manage other users views. and the lack of an anonymous view. You want to be able to give upper management a link to click on to see pretty graphs and charts. They do not want to have to log in. And you do not want them messing up the view so it constantly has to be fixed. Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.

WhatsUp (is) Gold

Comments: WhatsUp Gold is the first application I check in the morning. I can see in one fast glance the state of our network.

Pros:

I love the depth at which we can monitor not only bare metal devices, but Windows Services, ports, certificates, hardware performance, and connectivity.

Cons:

It is difficult to manage individual object presence in the application.

WUG CRA Experience

Comments: Alerting and allowing us to be proactive on issues is main focus and WUG has allowed my team to accomplish that goal. Reporting/automating reports and providing different practices within CRA the option of personalized dashboards to gauge performance has been a favorite offering from IT to our end users.

Pros:

Goes without saying that it is easy to implement, intuitive and easy to manage. Dashboards and views are ++++

Cons:

been using WUG for over 10years and have brought in to 3 different companies i've worked for---to date, i haven't found anything I dislike.

Awesome

Comments: My experience has been very pleasant. From installation onward, I've had zero complaints.

Pros:

This software has provided us with the tools necessary to monitor, analyze, and manage the network in support of our customer.

Cons:

While we understand software is always licensed, we would like an option for a "lifetime" license.

WhatsUp Gold Application Review

Pros:

WhatsUp Gold is easy to use and gives us great visibility into our Network and Servers. The discovery of devices has been very helpful. The alerts and reporting have been very helpful.

Cons:

It took a little while to learn to navigate the software but once you learn the layout you can move around quickly and find the information needed.

WhatsUp Gold Replaces Monitoring Service

Comments: WhatsUP gold is monitoring the same things, if not more, than an IT services company was doing for about $500/mo. This saved us a huge amount of money in the long run and was totally worth the configuration issues we had.

Pros:

Customizable to monitor only the network parts/components that we wanted monitored. Able to set it to send email and SMS (via email) alerts to multiple users.

Cons:

Network discovery was a bit slow and clunky. After a network change we had to delete the current monitors and do a complete re-scan or it doubled up the devices.

Legacy WUG user

Comments: We are proactively monitoring network, server and application infrastructure in a way that allows for pro-active maintenance and reporting. It allows us to view and manage IT assets easily, I only wish I had more time to utilize more of it's features.

Pros:

It provides a nice visual representation of the health of your IT infrastructure environment and allows for the easy drilling down into details that are needed. It is full of features and information and allows for proactive monitoring.

Cons:

Nothing specifically at this time.

WhatsUp Gold is very easy to Manage diferrents Dashboards.

Comments: Very good solution to monitoring network devices

Pros:

-Amazing dashboards, we can customize the dashboards to put exactly what type of information we need. -Is very simple monitor all interfaces of network devices, using the protocol SNMP we can monitor each port and the status and load. -Simple and efficient to see the status of the devices during the all day, the with the color green and red is very easy. - The updates and upgrades are so easy to install, always the installer is guide me and update all features and DB with some clicks.

Cons:

With a huge number of devices registered the Main Dashboard is too slow to load all information.

My best app

Pros:

Its make me happy at my work its is so fast

Cons:

Support must be faster to helps customers

wug 17&18 has an overall better interface that is responsive, a few minor fixes will make it aweso

Pros:

The device cards are a nice addition; quickly access common features. Creating dashboard is much easier now than in previous version; more flexible. I like how things are now grouped together, e.g. accessing logs you don't have to go to 3-4 different locations. Searching for devices is great!

Cons:

Device roles and discovery could use some work. need to be able finding monitors in library is cumbersome, need a way to search or jump alphabetically Device types were remove, new versions don't support changing OS type Need a way to create dynamic HTTPS content monitor, meaning you could hit an address like so : http://%device.Hostname/NmConsole (hostname is not supported, only address) HTTPS TCP monitors only support SSL TLS 1.0 I spend a lot of time hitting F5 to refresh the browser because the change I just made is not reflected. you can drag and drop devices - need an easier way to manage groups. Need a way to pin favorite groups in navigation pane. When you are on device status page from my network you have to click back button 3-4 times to return to the my network page. Would like to see more youtube videos on how to use the newer version; would be a great way to deliver user training. I would like the ability to delete a device from the devices properties page.

Whats Up Gold is a very good monitoring software.

Comments: My overall experience is very good. It is a very reliable and flexible software that works with most systems.

Pros:

I am able to have live information to your switches is very important. I am able to use that information to troubleshoot network problems and to resolve it quickly.

Cons:

I wish I can see mac and ip addresses of end devices on individual ports. This will be helpful tracking end devices on the network.

Robust and streamlined monitoring

Comments: WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Pros:

We mostly use WhatsUp for server and service monitoring but we also use it for configuration management on the majority of our network devices, Netflow Analysis, and Application monitoring. For years WUG has been a solid investment and the constant flow of updates keeps adding new features with every release. With the ability to create your own custom monitors and actions WUG will let you do almost anything you can think of.

Cons:

Because it is so customizable there is a lot to do to make use of the full capabilities of WUG. It would also be nice to see external integrations via an API of some sort bring able to quickly pull info from WUG using a Slack or Teams bot would be handy. An enhancement of the reporting capabilities such as embedded dashboards allowing users to present information from WUG on other websites and services would help admins present WUG information to customers more easily.

Whatsup Gold, worth it's weight in .......

Comments: great company to work with, great support

Pros:

Easy to use, good graphical interface to give you info quickly

Cons:

no downsides to it. SOftware is easy to deploy and use.

One of the best Monitoring products available

Comments: I monitor all critical objects such as CPU, memory, disk and response time. I am also monitoring critical services such as SQL, Rapid Recovery to name a few. One of the main benefits is receiving an email alert before or when a device is down so we can avoid tons of tickets from users.

Pros:

I have been using What'sUp Gold network monitoring for years. I was first introduced to the product in 2003. My company at the time was using Solarwinds which I found to be not very user friendly. So I did some research and found What'sUP Gold. Out of the box it was easy to implement and provided much more clarity and features. It provides me with a proactive approach for when any monitored device hits a predetermined threshold. Absolutely love it.

Cons:

There isn't much I don't like about the product.

Incredible software for monitoring and have your network running smooth and statistics on time.

Comments: We know this tool from a long time ago, and it is amazing when you can trust your network and servers to this solution and be able to make just a little as to get the reports.

Pros:

Notifications, Alerts and Analytics are the most useful features for me.

Cons:

Nothing so far. Everything works as we need.

Easy to use and manage

Comments: Very good actually, and the system has run smoothly for years now, support team is also very efficient.

Pros:

The straightforward GUI interface and very easy to set up.

Cons:

A little bit expensive, but still ok compare with other products on the market.

Happy customer

Comments: using for network issues troubleshooting . Very convenient tool

Pros:

Currently we're using ping , http monitoring for internal network and also for outsided websites. In live gives me the picture of what's happening with the network if any problems. Overall gives what I'm expecting. I know there are a lot of other features available but don't use them yet.

Cons:

It's sitting on the local server so I don't have access to it from outside (from app for example) which not very convenient. Also, we had to purchase third party monitoring system to monitor What's up, in case any problem with internet or with actual server. To have some outside monitoring system would be helpful too.

Easy to setup and maintain

Comments: The integration to my network was easy and any issues I have had have been addressed quickly and accurately. Their support staff is great and easy to work with.

Pros:

The ease of use is great even for someone new in the network field. I thought the integration into my network was easy and working with the techs at Progress to set everything up makes the process simple.

Cons:

I am not a fan of having to rescan a device to pick up changes. If you rescan a device, you may have to disable monitoring for all other new ports picked up on the switch.

WUG Review

Comments: Not sure I would want to not have it....

Pros:

The confidence that you network is preforming as it should along with the alarms when its not..

Cons:

Sometimes you can get lost. Menu's takes some getting used to.

Visibility is the key

Comments: Setting up took a bit time but once it's up and running, pretty much worry free. LOVE IT.

Pros:

I have been using WhatsUp Gold since 2007 while the main purpose at the time is to see "what is up and what is down". Over the course of the past 13 year as a WUG user, the focus, to me, is switching to have the visibility of our entire network. How is our Internet bandwidth usage? How is the CPU/memory consumption on the application server, etc. I can't imagine how I can do troubleshooting without WUG.

Cons:

The VoIP and Wireless module they offer do not work with what we have. That's probably the only down side that I wish everything can be included in one tool.

WhatsUp Gold in SBM Law Firm

Comments: Monitoring of our IT infrastructure for availability and performance. it is easy to create monitoring policy and alerts for a small IT shop to be more proactive in spotting potential service impacting events

Pros:

The ease of setup and configuration allowed for minimal time and staff to create our monitoring environment. It is intuitive enough that all staff members can easily make required changes and that is a blessing for small IT environments .

Cons:

The additional virtual machine monitoring add-on is not up to where it needs to be. individual Hyper-V Server monitoring is ok but once you try and manage and monitor a failover cluster it becomes a mess. This addon is not ready for non VMware environments.

WhatsUp Gold is great to alert on all types of devices

Comments: Benefit of proactively maintaining the full network

Pros:

It allows me to monitor all of the network remotely. I'm able to monitor switches, websites, computers, temperature, etc. I just need to only look at my email to be able to see down statuses of devices

Cons:

Taking the time to research how to configure monitoring takes up a lot of my time. Wish there were more instructional videos.

Very good monitoring software.

Pros:

Very easy to use. User friendly and easy to use.

Cons:

Just need to add last known port mac address find field.