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What Is Matrix?

Web-based solution that helps law agencies to streamline processes related to case management, evidence tracking, workflows and more.

Who Uses Matrix?

Designed for law agencies, prosecutors, attorneys, jails, and courts, it is a web-based legal case management solution that helps manage official documents, appointment scheduling, and more.

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Reviews of Matrix

Average score

Overall
4.0
Ease of Use
3.6
Customer Service
3.2
Features
3.6
Value for Money
3.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
33%
4
33%
3
33%
Verified Reviewer
Verified LinkedIn User
Broadcast Media, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Matrix

5.0 3 years ago

Comments: Yeah it help me in some work i had for reveraging case and and some documents .

Pros:

Everythong within this app is awesome i realy liked every feature in this app.

Cons:

No i feel ljke everhthing is good i have seen nothing wrong with everythinkg within thos app.

Rob
Rob
Account Associate in US
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Matrix makes managing easy!

4.0 6 years ago

Comments: My experience with Matrix has been nothing but quick and easy. The information I need and that is stored in the software (that I use on a day to day basis) is accessible and I am able to retrieve what I need very quickly.

Pros:

Matrix software is so reliable! It’s topnotch when it comes to assistance that may be needed. Extremely quick and reliable.

Cons:

There is nothing that I dislike about this software.

Janice
Sales in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Matrix user review

3.0 5 years ago

Comments: I wish this product was easier to use and was more user friendly.

Pros:

The information it has available. There is a lot of information just hard to get to.

Cons:

I find it confusing a lot of the time. When I go to classes to be taught about it I am shown different ways by different people which confuses me even more.

Katie
Media Consultant in US
Marketing & Advertising, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Matrix Review

4.0 5 years ago

Pros:

I like that I can stay organized and provide notes for all meetings

Cons:

I do not like the tricky difference between lead and prospect and how much time it takes to get it fixed/submitted. I also don't like that a user can't correct spelling on accounts - those with admin rights have to do it.

Courtney
Realtor in US
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Matrix keeps the Real Estate World on it's axis

5.0 5 years ago

Pros:

It has everything and anything a real estate business needs from start to finish with a client as far as properties go.

Cons:

Older software's cannot compare to Matrix, there are a few improvements to the user appearance that might be made.