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Canada Local product
OnRes

OnRes

Canada Local product

What Is OnRes?

Turn your website visitors into paid bookings with our cost effective Online Reservation System for the lodging sector including: hotels, motels, lodges, resorts, B & B's and more...

Use OnRes' Channel Management Services to seamlessly manage your property on Booking.com and Expedia and their respective brands.

OnRes also provides GDS Connectivity (Global Distribution System) - the same systems used by over 500,000 licensed travel agents (TA's)

Plans starting from $29.95 per month.

Who Uses OnRes?

Ideal for: Hotels, Motels, Boutique Hotels, Resorts, Lodges, Vacation Rentals, Corporate Rentals, Chain Hotels, Cabins, Lodges, Bed & Breakfasts, Campgrounds, Yacht / Boat Rentals, Cottages, Retreats

OnRes Software - 1

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Reviews of OnRes

Average score

Overall
4.9
Ease of Use
4.9
Customer Service
4.8
Features
4.9
Value for Money
4.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
94%
4
6%
Cathy
Front Desk Manager in Canada
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Heriot Bay Inn Thank You!

5.0 9 months ago

Comments: It is worth every penny. Because we are in a small rural community we often experience power outages or our internet goes down and the support is always right there.

Pros:

The support from [sensitive content hidden] is beyond reproach. The system right from the beginning is so user friendly. I am self taught on the computer and I have had no issues that I couldn't figure out myself or [sensitive content hidden] couldn't talk me through.

Cons:

I honestly can't think of anything. It has been easy to train all of our employees on how to use the system, what the policies are, and where to get help if they need it.

OnRes Systems Response

4 months ago

Hi Cathy, we really appreciate your kind words and great review - it means a lot to us and we look forward to continuing to work with you and your team!

Elaine
Owner in Canada
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

OnRes Checks All The Boxes!

5.0 4 years ago

Comments: We have complete confidence in the product and it's never failed us. It feel like [SENSITIVE CONTENT HIDDEN] are part of our team because they're so accessible, willing to assist and are never condescending. We need simplicity, ease of use on the front and back end and we need to know we won't be left hanging.

Pros:

It integrates seamlessly with our website, the guests find it easy to use, we can customize it to compliment any promotions we're running and when I need tech support or have just a "how do I..." question, OnRes replies within a few minutes to my emails, even on weekends and for that I'm always very grateful. Best of all, their system has never failed since I signed on.

Cons:

I'm still navigating the new updated version 2.0 (hence the "how do I..." questions) so at this point I can't say yet if there's anything I don't like. So far so good!

OnRes Systems Response

4 years ago

Dear Elaine, thank you very much for taking the time to share your experience and views of OnRes - we strive to do the best we can and we're always learning how to improve from our clients - we look forward to our continues success together - Steve Behrisch, President, OnRes

Mandy
Clerical and Crown lands Stewardship Program Assistant in Canada
Government Administration, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Overall very useful as a booking system

4.0 9 months ago

Comments: generally very positive. they do not contact you to try to constantly upsell, but are available when assistance is needed.

Pros:

allowing people to book and amend their reservations without the assistance of staff has decreased our workload significantly in office.

Cons:

There are some areas that could be a little more user friendly on the back end.

OnRes Systems Response

4 months ago

Hi Mandy - thank you very much for taking the time to write us a a great review - it's most appreciated and we look forward to continuing to work with you and your team!

Teri
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Best!

5.0 4 years ago

Comments: Easy is all I can say.

Pros:

I have been in the vacation rental business for 20 years and use to use another product. When I found OnRes six years into my business I have never even looked for another product. [SENSITIVE CONTENT HIDDEN] keeps changing and improving with the market and is always very helpful and pleasant even when what I'm asking is so simple. Even when I was frustrated with my web designer on my reservation portion his team helped me out when I thought there was no options.

Cons:

I can not think of anything! Every time I wish there was something extra and I call I find it is now a new part of the system!

OnRes Systems Response

4 years ago

Hi Teri, your kind words and positive review are what makes us love what we do. Thank you for your many years of business and we look forward to working with you for may more! All the best, Steve Behrisch, President

Roger
Owner in Belize
Hospitality, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

[sensitive content hidden] is great!!

5.0 9 months ago

Comments: [sensitive content hidden] has been great but we really need to have many more pictures and updates on the website.

Pros:

[sensitive content hidden] past help and how simple the system is to understand and follow but I am sure we don't benefit from many of your features.

Cons:

The lack of direct reservations, most often related to the website, which is too costly with you to change much..

OnRes Systems Response

4 months ago

Thank you very much for taking the time to submit a great review - and we know the game of internet marketing to drive direct reservations is challenging and costly, which is why we are rolling some new and fantastic marketing plans to complement our Hospitality Management System / Property Management System