Tungsten Capture

Intelligent Data Capture for long term use

Comments: We started providing Kofax Express as a scanning solution initially and then started implementing Kofax Capture. This was a game changer and so much of labour could be automated.

Pros:

Reliable product from an established company. Kofax Capture has a proven track record in processes like InvoiceProcessing

Cons:

Nothing major, we had many successful implementations for Kofax Capture. We have faced issues only with some scanner models. Also I wish Kofax supported all scanning devices available from all brands. ( MFD)

Kofax Power PDF Does the job

Comments: this is somewhat user friendly, but is not as easy to navigate when creating documents.

Pros:

this software is quick to access and does the job, has lots of features for creating different protected documents.

Cons:

I have been unable to navigate creating certain fillable PDF documents. this can be tricky to start on.

There are Better Platforms Available (i.e. Grooper)

Comments: I used Kofax for around 10 years before we switched to Grooper. In general, Kofax provided a user friendly experience; however, administering the system and building new batch classes was painful due to its out-of-box functionality/limitations, especially when any level of complexity was required.

Pros:

It is simple and easy to use for the most part.

Cons:

It's out-of-box functionality is very limited. When needing to customize the experience, it's difficult if not impossible. The Advanced Forms engine costs extra, and it is the most painful product I have ever used.

Great Product, meh Support

Pros:

It just works. You throw most anything at it, and it'll chug along. Licensing model is fine - they switched to an AIO license model, so you get everything for a reasonable price.

Cons:

Support is generally good - except if PDF Generation is involved. Presently have 3 different cases open for that module (none for others). Seems R&D had been diverted from Capture to other products over the years. Few OOTB export connectors, none of which are for SharePoint. 😢

Feature-Rich Software, great for automating document capture

Comments: Dramatically increased document processing efficiency

Pros:

Speed of Batch Capture, OCR and Barcode Recognition, VRS capabilities, and great integration with a variety of scanners along with other Kofax products.

Cons:

Kofax Capture requires Transform in order to be fully effective for our needs. Kofax TotalAgility provides a more all-in-one approach