--- description: Learn more about Knowledge360 pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Knowledge360 Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Business Intelligence Software](/directory/23/business-intelligence/software) > [Knowledge360](/software/92336/knowledge360) # Knowledge360 Canonical: https://www.capterra.ca/software/92336/knowledge360 > The Market \& Competitive Intelligence software tool built specifically for collaboration, using advanced NLP, machine learning and AI. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Knowledge360? We support the needs of full and part-time M/CI professionals, Marketing \& Sales teams, Corporate Strategy, Product Managers and Research professionals in highly competitive and regulated industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cipher Systems - **Location**: Nashville, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Knowledge360 is available across three pricing plans. Visit www.cipher-sys.com/pricing - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 35 more ## Features - Activity Dashboard - Ad hoc Reporting - Alerts/Notifications - Benchmarking - Collaboration Tools - Competitive Analysis - Customizable Templates - Dashboard Software - Data Connectors - Data Visualization Software - Keyword Tracking - Metadata Management - Monitoring - Performance Metrics - Predictive Analytics Software - Publishing/Sharing - Real-Time Analytics - Reporting & Statistics - Reporting/Analytics - Search/Filter - Social Media Monitoring Software - Statistical Analysis Software - Strategic Planning Software - Third-Party Integrations - Trend Analysis - Visual Analytics - Website Monitoring Software ## Integrations (20 total) - Crunchbase - Docusign - Dropbox Business - Glassdoor - Google Drive - Huunu - Indeed for Employers - LinkedIn for Business - Meta for Business - Microsoft Power BI - Microsoft SharePoint - Microsoft Viva Engage - OANDA - Quip - Slack ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software) ## Related Categories - [Business Intelligence Software](https://www.capterra.ca/directory/23/business-intelligence/software) - [Competitive Intelligence Software](https://www.capterra.ca/directory/30539/competitive-intelligence/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software) ## Alternatives 1. [Kompyte](https://www.capterra.ca/software/152320/kompyte) — 4.6/5 (37 reviews) 2. [Workday Adaptive Planning](https://www.capterra.ca/software/130072/adaptive-insights) — 4.5/5 (230 reviews) 3. [OpenText Analytics Cloud](https://www.capterra.ca/software/177019/opentext-analytics-suite) — 5.0/5 (1 reviews) 4. [Google Cloud](https://www.capterra.ca/software/170983/google-cloud-platform) — 4.7/5 (2262 reviews) 5. [Splunk Enterprise](https://www.capterra.ca/software/94317/splunk) — 4.6/5 (259 reviews) ## Reviews ### "One Stop Shop for Competitive Intelligence" — 5.0/5 > **Shriharsha** | *June 5, 2019* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: 1) Easy to set-up with built-in widgets and templates 2) Economical and doesn't burn a hole in your budget 3) Access to a multitude of publicly available information across the competitive ecosystem 4) Easy alerts for those who are time-crunched 5) Saves a lot of time and effort spent in gathering news, intelligence and documents 6) Can be a central repository for all types documents and field intel for an organization 7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information. > > **Cons**: 1) Fair bit of learning curve as there are so many features 2) Odd-chances of not functioning in some regions due to internet censorship 3) Customization requires fair bit of time and efforts, but nothing too significant > > My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information. ----- ### "Love K360~" — 5.0/5 > **Ricardo** | *March 8, 2021* | Defense & Space | Recommendation rating: 10.0/10 > > **Pros**: K360 is customizable and feature rich. We are able to tailor to suit our needs. > > **Cons**: K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges. > > Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time. ----- ### "John Healy" — 4.0/5 > **John** | *March 11, 2021* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past. > > **Cons**: I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe. > > We are able to better connect our global organization. ----- ### "A Good Market Intelligence Product" — 4.0/5 > **Ben** | *March 25, 2021* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful. > > **Cons**: The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark. > > The product support has been great. ----- ### "Knowledge 360 from Cipher" — 5.0/5 > **Shannon** | *February 26, 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Flexible confirguration options Once the system is setup, much of the work is automated Fantastic customer support > > **Cons**: The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images. > > Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing. ## Links - [View on Capterra](https://www.capterra.ca/software/92336/knowledge360) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data