--- description: Learn more about Crystal Practice Management pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Crystal Practice Management Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Optometry Software](/directory/10038/optometry/software) > [Crystal Practice Management](/software/91368/crystal-practice-management) # Crystal Practice Management Canonical: https://www.capterra.ca/software/91368/crystal-practice-management Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/91368/crystal-practice-management?page=2) > Crystal PM is a customizable practice management and EHR helping practices streamline patient visits from check in to check out. > > Verdict: Rated **4.2/5** by 25 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Crystal Practice Management? Independent eyecare practices Multi-location eyecare practices Vision therapy clinics Optical shops Corporate-affiliated eyecare practices Academic clinics ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 25 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Abeo Solutions - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$365.00 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Charting - Claims Management Software - E-Prescribing - For Optometrists - HIPAA Compliant - Insurance Management - Patient Records Management - SOAP notes ## Integrations (21 total) - 4PatientCare - ABB Analyze - Abyde - Adit - Aloha - AutoReminder - BillFlash - Demandforce - DoctorConnect - Fiserv - Mango Voice - Optify - Patient Communicator - Solutionreach - Synapse ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Optometry Software](https://www.capterra.ca/directory/10038/optometry/software) ## Alternatives 1. [RevolutionEHR](https://www.capterra.ca/software/124589/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.capterra.ca/software/156685/eyefinity-ehr) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.capterra.ca/software/143827/liquid-ehr) — 4.8/5 (56 reviews) 4. [iTRUST](https://www.capterra.ca/software/181958/itrust) — 5.0/5 (120 reviews) 5. [Compulink](https://www.capterra.ca/software/209707/compulink-healthcare-solutions) — 4.1/5 (278 reviews) ## Reviews ### "Good EMR system" — 5.0/5 > **Lindsey** | *April 7, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: This system is easy to navigate and is super user friendly. > > **Cons**: The switching of Practice management systems was not fluid but customer service for Crystal was very helpful\! > > I am very happy with the software. It functions smoothly and is easy to navigate. ----- ### "Easy Crystal for a practice" — 5.0/5 > **Tracy** | *May 15, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: We use Crystal in daily practice for our business across six offices. The integration and ease of the use of the system is the best\! > > **Cons**: We have not had many issues with Crystal. There are so many features that Crystal offers that we have not utilized yet. ----- ### "Excellent EMR" — 5.0/5 > **Amanda** | *September 3, 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Very easy to use EMR that is customizable to every practice > > **Cons**: Is not able to be downloaded on Apple computers > > Excellent experience with this EMR- Easy of use and for all employees to learn makes it very sucessful. ----- ### "Crystal PM EMR provides value and great support\!" — 5.0/5 > **Peter** | *April 3, 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Crystal PM continues to improve their software with refinements and 3rd party integrations. Their 3rd party integrations has helped us with improved efficiency and increased sales. > > **Cons**: The UI looks outdated and the underlying MySQL database system can be slow. I only wish they can update their UI to allow better scaling with Windows 11. > > I have used Crystal PM for 15 years and their support has been great\! I would definitely recommend the software for single location offices. ----- ### "optical manager" — 4.0/5 > **shannon** | *October 25, 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: it was easy to use and to make orders, plus it connected to most labs > > **Cons**: looks ugly and unprofession in the book keeping part > > I was happy but it seemed very outdated. The exam notes and printing were unprofessional to look at ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/91368/crystal-practice-management?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/91368/crystal-practice-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data