---
description: Learn more about Booker pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Booker Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Salon Software](/directory/30028/salon/software) > [Booker](/software/90708/booker)

# Booker

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> Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.
> 
> Verdict: Rated **4.1/5** by 981 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Booker?

Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 981 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.1/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Playlist
- **Location**: San Luis Obispo, Cape Verde
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Flexible plan options for every salon \&amp; spa. Explore the features to find the plan that works for you.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Australia, United Kingdom, United States

## Features

- Access Controls/Permissions
- Accounting Software
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Attendance Management
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRM Software
- Calendar Management
- Calendar Sync
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Customer Accounts
- Customer Database
- Customer Support Software
- Customizable Branding
- Customizable Templates
- Discount Management
- Electronic Signature
- Email Marketing Software
- Employee Database
- Employee Management
- For Barbershops
- For Medical Spas
- For Salons and Spas
- Gift Card Management
- Group Scheduling
- Inventory Management Software
- Marketing Automation Software
- Mobile App
- Online Booking
- Online Payments
- Payment Processing Software
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Real-time Scheduling
- Recurring Appointments
- Reminders
- Reporting/Analytics
- Sales Reports
- Scheduling Software
- Shift Swapping
- Time & Expense Tracking
- Website Integration

... and 3 more features

## Integrations (6 total)

- Clover
- Google Analytics 360
- Google Calendar
- Keap
- Meta for Business
- Twitter/X

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Salon Software](https://www.capterra.ca/directory/30028/salon/software)

## Related Categories

- [Salon Software](https://www.capterra.ca/directory/30028/salon/software)
- [Point of Sale Software](https://www.capterra.ca/directory/20052/point-of-sale/software)
- [Scheduling Software](https://www.capterra.ca/directory/30087/scheduling/software)
- [Business Management Software](https://www.capterra.ca/directory/30532/business-management/software)
- [Medical Spa Software](https://www.capterra.ca/directory/30582/medical-spa/software)

## Alternatives

1. [Vagaro](https://www.capterra.ca/software/153752/vagaro) — 4.7/5 (3671 reviews)
2. [Calendly](https://www.capterra.ca/software/148036/calendly) — 4.7/5 (4163 reviews)
3. [Google Calendar](https://www.capterra.ca/software/213340/google-calendar) — 4.8/5 (4323 reviews)
4. [Goldie](https://www.capterra.ca/software/1036086/goldie) — 4.8/5 (1173 reviews)
5. [Acuity Scheduling](https://www.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5771 reviews)

## Reviews

### "Not my favorite booking software by far." — 2.0/5

> **Carley** | *April 17, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: It has an unlimited amount of options for services and prices as well as staff.
> 
> **Cons**: Confusing system, spent over 6 months trying to learn it and it's so convoluted I don't understand why anybody would use this, and it's next to Impossible to try to book online through the app
> 
> I did not enjoy Booker at all. Difficult and overcomplicated for everything, way too many buttons to try to find one specific thing and it was never under the button or subheading that you thought it would be under for example, the receptionist was on lunch so I had to cash my client out, someone came in just after and wanted to buy a gift card, I looked under all of the headings that it would make sense for it to be under then called in another esthetician and then another one got called in, it was starting to feel like the beginning of a joke "6 estheticians were trying to sell a gift card..." And none of us could figure it out, we had to call the receptionist back and it took her about 10 minutes before she could figure it out and it was under a weird category like "daily tallys". Nothing in the booker booking system was easy or made sense

-----

### "Booker software for RMT use" — 3.0/5

> **Tonja** | *October 16, 2024* | Alternative Medicine | Recommendation rating: 8.0/10
> 
> **Pros**: E-commerce and online booking options are great, easy to use and customer service is very responsive.
> 
> **Cons**: Price is high and software does not have built in clinic insurance or client record management. Doesn't integrated with Moneris unless you pay for a 3rd party gateway
> 
> Basically it's very user friendly, but  I've needed to also use a client management software as well.

-----

### "Good, but expensive" — 4.0/5

> **Renata** | *October 5, 2024* | Hospitality | Recommendation rating: 4.0/10
> 
> **Pros**: Very complete with so many features, marketing and reports.
> 
> **Cons**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it
> 
> Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch

-----

### "Not the best, not the worst." — 3.0/5

> **Emily** | *June 16, 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: It was relatively easy to navigate and for the most part, clients had minimal issues when booking. The reports were very thorough as well.
> 
> **Cons**: It was glitchy, inconsistent and slow. Occasionally appointments and time blocks would disappear. The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process. Also, the credit card fees were unsustainable. The cost is outrageous for the quality of the product.
> 
> We used it for years, but the quality never seemed to improve. The customer service was also pretty unreliable. We would be on hold for up to an hour sometimes waiting for a representative. Overall it is not the best option - there are way cheaper and better quality software options.

-----

### "Booker is great for spas" — 5.0/5

> **Cassandra** | *March 13, 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Mobile access across the board and ease of use.
> 
> **Cons**: Booker has been fantastic in the spa setting. Not sure what could change at this time.
> 
> It is easy to schedule clients and view the overall schedule for the day.

-----

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## Links

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