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What Is ECP?
ECP offers a comprehensive, all-in-one software platform tailored to the needs of senior living communities, streamlining resident care and operations. our eMAR ensures accurate medication management with built-in safety checks and real-time documentation, reducing errors and enhancing compliance. EHR centralizes care plans, assessments, and health records, providing caregivers with real-time access to critical information for better, more personalized care. CRm simplifies resident acquisition by managing leads, automating marketing efforts, and integrating email and calendar functions for seamless communication. our billing solution automates invoicing, tracks payments, and improves financial transparency, empowering communities to efficiently manage revenue. with ECP, senior living communities can enhance resident care, streamline operations, and drive financial growth.
Who Uses ECP?
Pharmacies, Assisted Living, Memory Care, Independent Living, Rehabilitation Centers, Day Care, and Group Homes.
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Reviews of ECP
Best web-based software for assisted living communities!
Comments: My overall experience with ECP has been great. Our staff enjoys all of the features available to chart effectively and spend more times with our residents and not centered around a computer screen.
Pros:
What I love most about ECP is being introduced to top leaders in the industry that developed a charting system that allows our staff to engage with our residents more within the community.
Cons:
What I least enjoy about ECP was them not introducing themselves sooner. ECP has allowed our staff the ability to engage more with the residents and their families within the community.
ECP REVIEW, by Tanya Neubert from Prairie Home Assisted Living
Comments: Very Good!
Pros:
Very user friendly for staff to use and its used across the fox valley so many caregivers are familiar with the program. Also, the customer service staff are AMAZING, they are always kind, helpful, patient, and have excellent follow up.
Cons:
For follow ups such as patches, Somehow make a follow up that can immediately ask them if they removed the previous patch. I am currently only able to do it 5 minutes later and we have to enter a separate patch removal as a treatment. Staff often forget to remove the old ones if we are not doing this. One other suggestion I'd like to put out there is I wish we could select certain parts of the ISP for the "active cares" that we want to for a quick reference for our staff. Even though it is a shortened version, it still is not efficient for us. Our hopes was the active cares would be similar to a form you'd see printed off in nursing homes on patients doors with instructions for CNA's. We have a few different forms we use like this internally but it would be amazing to have something be made from the ISP so your not re doing the work in two different area's. Currently we use a separate form which has the following areas listed on one page. These are the main topics with a few examples: Mental Status (example-alert/oriented) -Speech (example-difficult to understand)-Mobility Assistance(example-Wheelchair)- Transfer Assistance-Grooming Assistance-Special Equipment- Eyesight/Hearing- Medical Monitoring- Paralysis-Skin-Bathing Assistance-Oral Care-Dressing- Eating Assistance- Toileting Assistance-Night Services- Behaviors/Safety- Medications- Activities- Advanced Directives- Appointments- Housekeeping- Other Services - Evacuation Capability in Emergency.
Alternatives Considered:
A Bargain Product
Comments: It is ok, but a more robust program with more intuitive charting would be better. It is hard to locate information or find the correct place to document in some cases.
Pros:
It is easy to set up users. Other features are ok
Cons:
It is not as robust as other products I've used.
Alternatives Considered:
Excellent process
Comments: Excellent customer service
Pros:
System allows easy navigation and easy self instruction.
Cons:
I cant say there is something least I liked about the product. overall a great choice!
Alternatives Considered:
ECP implementation impact, easy, integration
Comments: ECP staff have been incredibly helpful, from sales to help desk, billing, and pharmacy support.
Pros:
Daily task lists and easily customized care plans allow for simple and effective charting and tracking of facility duties. It is some work to get set up, but ECP has great support staff to aid in the process. Charting is very simple and easy to follow. Pharmacy integration eases order processing, verifying orders and changes.
Cons:
Reordering medication requires review before being submitted to pharmacy
