--- description: Learn more about ECP pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.ca/software/90493/ecp Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/90493/ecp?page=2) > ECP is assisted living software that manages workflows from prospect to move-in, clinical tasks, and billing in one platform. > > Verdict: Rated **4.7/5** by 154 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ECP? ECP is used by assisted living facilities, memory care communities, independent living communities, group homes, intellectual and developmental disability care providers, and pharmacies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 154 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Assessment Management - Billing & Invoicing - Campaign Management Software - Care Plan Management - Charting - Communication Management - Compliance Management - Compliance Tracking - Contact Management Software - Data Import/Export - Document Management Software - Document Storage - E-Prescribing - EMR/EHR - Electronic Signature - Email Marketing Software - For Long Term Care - Geriatric Care - Incident Management Software - Interaction Tracking - Invoice History - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Meal/Nutrition Management - Medical Billing Software - Medical Management - Medication Database - Medication History - Medication Management - Patient Communications - Patient Management Software - Patient Records Management - Pipeline Management - Point of Care System - Reminders - Reporting & Statistics - Reporting/Analytics - Sales Reports - Scheduling Software - Staff Management - Status Tracking - Task Management Software - Third-Party Integrations - Workflow Management Software ## Integrations (60 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software) - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) - [Pharmacy Software](https://www.capterra.ca/directory/30593/pharmacy/software) ## Alternatives 1. [Senior Living Core Platform](https://www.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Yardi Senior Living Suite](https://www.capterra.ca/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews) 3. [Eldermark](https://www.capterra.ca/software/79030/service-minder) — 4.6/5 (37 reviews) 4. [Therap](https://www.capterra.ca/software/124101/therap) — 4.7/5 (93 reviews) 5. [ShiftCare](https://www.capterra.ca/software/1016141/shiftcare) — 4.6/5 (145 reviews) ## Reviews ### "Highly Recommend ECP" — 5.0/5 > **Candis** | *November 23, 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP is very user friendly. My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help. We use all aspects of the system, from eMAR to incident reporting. We have our own assessment tool in the system, as well as our own supporting assessments and evaluations. Overall, a great product. > > **Cons**: I’d like to see AI capability, i.e, predictive risk concerns with residents based on documentation and incident reporting. > > Overall, a great experience. We have been using ECP for 10+ years and have been exceptionally satisfied with their software and customer service. ----- ### "Director of Nursing" — 4.0/5 > **Linda** | *March 10, 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Easy to navigate, Customer service is always quick in returning calls and messages, with easy-to-understand direction. I can easily find any information documented, and customize any report needed. I have no idea about how much money or value it cost, billing or security as that is not part of my access, but I have > > **Cons**: What I like least about ECP is sometimes information is not accessible in all areas. Like if I put a tb skin test in ECP and it was given I still have to go in immunizations to document it again. > > My experience with ECP has been relatively easy. I am not a computer person, and I only know how to do what I am taught, but I feel I can teach someone else how to use majority of this system. ----- ### "Happy we switched to ECP\!" — 4.0/5 > **Jamie** | *November 3, 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Overall a great EMR. Ease of uploading and the ability to keep everything in one place. The ECP support is very knowledgeable and friendly. I would recommend to any assisted living or SNF. > > **Cons**: Setting alerts for staff notifications seems to be more difficult than it should be and there is no way to alert us if someone doesn't have a BM for 48 hrs. > > Very positive experience from the beginning. Great support. Does interface with our pharmacy which is why we switched in the first place. ----- ### "Great Program" — 4.0/5 > **Carla** | *August 25, 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, great customer service, easy to train new employees on how to use the program. As the person who entered most of the residents into our system, that was also really an easy process as well. > > **Cons**: The med passing system is a little bit more difficult to use than our previous program. The 2-steps for reordering meds, I wish there was way to turn that off, as well as the need to check in new meds/scripts into the system before they can be passed. > > Overall I have had a great experience with ECP, \[sensitive content hidden\] the lady we worked with to set everything up was phenomenal and very helpful\! ----- ### "great product." — 5.0/5 > **Cyndi** | *September 20, 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Great support, always quick and friendly and always have an answer to my questions. The staff is extremely knowledgeable. > > **Cons**: I would like to change the time out greater than two hours or not to have a time out at all unless I log out. > > It has been a pleasant transition. I would have liked for all of the resident information to have transferred over instead of us having to manually input, especially the assessment. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.ca/software/90493/ecp?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/90493/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data