--- description: Learn more about ECP pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.ca/software/90493/ecp Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/90493/ecp?page=2) > All-in-one assisted living software: eMAR, EHR, CRM, Billing, Move-Ins, \& Insights. 8,500+ senior living communities nationwide. > > Verdict: Rated **4.6/5** by 172 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ECP? Built for assisted living, memory care, and IDD/group home operators. Scales from single communities to large regional portfolios. Trusted by 8,500+ senior living communities nationwide. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 172 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Assessment Management - Billing & Invoicing - Campaign Management Software - Care Plan Management - Charting - Communication Management - Compliance Management - Compliance Tracking - Contact Management Software - Data Import/Export - Document Management Software - Document Storage - E-Prescribing - EMR/EHR - Electronic Signature - Email Marketing Software - For Long Term Care - Geriatric Care - Incident Management Software - Interaction Tracking - Invoice History - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Lead Qualification - Meal/Nutrition Management - Medical Billing Software - Medical Management - Medication Database - Medication History - Medication Management - Patient Communications - Patient Management Software - Patient Records Management - Pipeline Management - Point of Care System - Reminders - Reporting & Statistics - Reporting/Analytics - Sales Reports - Scheduling Software - Staff Management - Status Tracking - Task Management Software - Third-Party Integrations - Workflow Management Software ## Integrations (60 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.ca/directory/10034/assisted-living/software) - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) - [Healthcare CRM Software](https://www.capterra.ca/directory/30976/healthcare-crm/software) - [Medical Billing Software](https://www.capterra.ca/directory/30026/medical-billing/software) - [Pharmacy Software](https://www.capterra.ca/directory/30593/pharmacy/software) ## Alternatives 1. [EHR for Senior Living](https://www.capterra.ca/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Yardi Senior Living Suite](https://www.capterra.ca/software/164514/yardi-senior-living-suite) — 4.2/5 (11 reviews) 3. [Eldermark](https://www.capterra.ca/software/79030/service-minder) — 4.6/5 (37 reviews) 4. [Therap](https://www.capterra.ca/software/124101/therap) — 4.7/5 (93 reviews) 5. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (858 reviews) ## Reviews ### "Windsor at Ortega" — 4.0/5 > **Aina** | *May 28, 2026* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: Value for the money is good. Customer service is very quick to respond. Information documentation is very easy and manageable. Resident management is good. > > **Cons**: More report options to run are what are needed. Not just the diet sheets and face sheet. If they could put an option to run a report of patient taking an insulin, antibiotics, and/or anticoagulants. Also, a report to run for diagnosis, who does or doesn't have it. The report to run for the doctors are very confusing. ----- ### "Using ECP makes reporting so much easier\!" — 3.0/5 > **Danielle** | *August 25, 2025* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The ability to personalize tasks, meds, and aide duties per patient, and the abilities to assign each task daily, weekly, monthly, and different periodical time slots. > > **Cons**: system crashes and sign in issues, which can be daily, and sometimes multiple times daily. there can be issues that last days, and impede clients ability to use the service in total. > > i did like the password and login issues can be reset by facility admin, so there is virtually no wait, or company IT to get ahold of ----- ### "ECP Review at AOH" — 4.0/5 > **Malou** | *April 14, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The ability to work together with clinical, CRM and Carefeed and automate many parts, also the assessment to fill in the care plan. > > **Cons**: The reporting and finding our best referral sources and how many leads they have sent us. Also dashboard has issues reporting thing accurately. > > Good, we have used clinical for a 10+ years and have had good support and growth. Having good response around our questions. ----- ### "Great EMR for the ALF environment" — 4.0/5 > **Kimberly** | *June 4, 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: User friendly, ease of communications with ECP representatives. Quick responses, easy to teach to staff > > **Cons**: Missing needed reports for clinical or ease of finding reports, would love to have some higher level function tasks for the Director of Health and Wellness to assist with our reports > > Great, always get great customer service, timely responses, picked up use after first day, learn by playing around in system ----- ### "Great Company\! Great People" — 5.0/5 > **Jennifer** | *June 12, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: They are hands on company. They are always improving their system and asking for input and how they can make it better. You give them examples of forms you need and they work with you. > > **Cons**: Sometimes the programming of it can get confusing. But they do have videos to watch that shows you how to do it or you reach out to customer service, and they are always willing to help you. > > Overall, it is a great cost, and their security is top notch. They always communicate when they have to update or do a maintenance check on the system. You have a problem you send in a issue they take care of it right away. You don't have to wait days to get the problem figured out. Takes less than if 30 minutes for someone to email you back or call you and they talk us through the issue. ----- Page: 1 / 8\ Next: [Next page](https://www.capterra.ca/software/90493/ecp?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/90493/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data