--- description: Learn more about DrChrono pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DrChrono Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Medical Practice Management Software](/directory/20029/medical-practice-management/software) > [DrChrono](/software/89392/drchrono-practice-management) # DrChrono Canonical: https://www.capterra.ca/software/89392/drchrono-practice-management Page: 1 / 21\ Next: [Next page](https://www.capterra.ca/software/89392/drchrono-practice-management?page=2) > Cloud-based practice managemt, RCM, and EHR software that streamlines care, billing and telehealth with specialty tools. > > Verdict: Rated **3.9/5** by 492 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DrChrono? DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM \& telehealth. Specialty-specific, mobile-friendly, \& backed by EverHealth, helping practices boost care, revenue \& efficiency. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 492 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.6/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: EverCommerce ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is custom and requires contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling Software - Billing & Invoicing - Claims Management Software - Claims Scrubbing - Client Management - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Software - Drug Reference Database - E-Prescribing - EMR/EHR - EPCS Compliant - Electronic Claims - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Optometrists - For Physical Therapy - For Podiatrists - Formulary Management - HIPAA Compliant - Healthcare Compliance - Initial Assessments - Insurance Management - Invoice History - Medical Billing Software - Medication Alerts/Warnings - Medication Management - Multi-Location - Patient Engagement Software - Patient Intake - Patient Portal Software - Patient Records Management - Payment Processing Software - Physician Scheduling - Practice Management - Prescription Renewal - Recurring Appointments - Reminders - Remittance Advice - Remote Treatment Planning - Revenue Management Software - Telemedicine Software - Therapy Notes - Video Conferencing Software ... and 16 more features ## Integrations (30 total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... and 15 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Medical Practice Management Software](https://www.capterra.ca/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Practice Management Software](https://www.capterra.ca/directory/20029/medical-practice-management/software) - [Cardiology EMR Software](https://www.capterra.ca/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.ca/directory/32617/podiatry-emr/software) - [Patient Portal Software](https://www.capterra.ca/directory/30857/patient-portal/software) - [EMR Systems](https://www.capterra.ca/directory/20028/electronic-medical-records/software) ## Alternatives 1. [Fusion](https://www.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.ca/software/195467/care-patron) — 4.4/5 (859 reviews) 3. [ModMed](https://www.capterra.ca/software/124590/ema) — 4.5/5 (566 reviews) 4. [Tebra](https://www.capterra.ca/software/129169/tebra) — 3.9/5 (1384 reviews) 5. [Alleva](https://www.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "Implementation Nightmare + Unintuitive UI + Locked-in Contract – Buyer Beware" — 1.0/5 > **Ahmad** | *October 30, 2025* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Honestly, there is very little, if anything, positive to say about this platform. After months of using DrChrono, I could not identify a single feature that worked reliably or added real value to our workflow. The system’s interface, performance, and usability issues overshadow any minor conveniences it might offer. Even the supposed “benefits” like cloud access or mobile tools are poorly executed and frustrating to use. From start to finish, this software was a constant source of wasted time and aggravation. There are absolutely no redeeming qualities worth mentioning. > > **Cons**: DrChrono is a complete disappointment on every level. The system is outdated, painfully slow, and nearly impossible to navigate. Nothing is intuitive — every action takes multiple steps that make no sense. Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff completely unprepared. Support is unresponsive and dismissive, often taking days or weeks to reply. Even worse, canceling the contract is almost impossible, trapping you in a system that doesn’t work. Every aspect — design, functionality, service, and communication — feels broken. This software has been an expensive and exhausting mistake. > > After committing to DrChrono I discovered the system is virtually unusable without major workarounds. The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation that make daily use inefficient. The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted practice operations. The training offered was insufficient: generic, basic, did not address our specialty’s workflow or busy-practice realities. Support is slow, often unhelpful, and you’re essentially locked into a contract with minimal freedom to cancel or exit—even when the system clearly fails to deliver on its promises. For any practice seeking a modern, streamlined, user-friendly EHR, I strongly caution against DrChrono. Unless you have a tremendous tolerance for frustration, excessive manual workarounds, and limited vendor accountability, look elsewhere. ----- ### "Poor customer support and lack of respect to your current clients" — 1.0/5 > **Moisey** | *December 16, 2024* | Alternative Medicine | Recommendation rating: 1.0/10 > > **Pros**: The scheduling is ok but everything else is hassle. > > **Cons**: I hired a doctor and for me to add him i had to sign the contract for 1yr. He quit within 2 months, now they wanted me to continuously pay for the monthly premiums despite the fact he's gone and there's no use there. So image paying $$600/month for a provider who's no longer practicing. After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is complete bullshit. very disappointed > > Very poor support system. Takes them 3-5 business days to respond to a simple issue. Billing system is also very poor. ----- ### "Terrrible EMR" — 1.0/5 > **Yasmina** | *December 28, 2025* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: Nothing is of value with this EMR now. We are constantly struggling to save time and money with it. stay out of this EMR if you want to have a smooth office EMR. > > **Cons**: Unavailability and unreliability of tech support are the major problems. They are now locking you into an entire year of contract without telling you, and increasing their premium without giving you a chance to transfer data to another EMR. > > It was very user-friendly at the beginning up to 10 years ago. Things went down slightly until their recent sale of the platform to a new company, where it took a downward slide in quality. ----- ### "Pretty good, I like it and would be good for doctors" — 4.0/5 > **Sheri** | *October 30, 2025* | Accounting Software | Recommendation rating: 3.0/10 > > **Pros**: I like the easy scheduling option but the video often does not work or hard to log into to join the video call > > Pretty good. My doctor uses it for scheduling and doing appointments so you don’t have to go into the office ----- ### "I can finally breathe" — 5.0/5 > **Ellen** | *December 1, 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Once I have used it I can navigate easily. I am srtill learning but it has been working great\! > > **Cons**: There really isn't anything I dislike. It's just learning everything. I do wish they had a user guide. > > Overall experience has has been great\! \[sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my questions. She was accessible if I had questions outside of the instruction time. I also had another issue and they helpe me to understand to correct the issue. ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.ca/software/89392/drchrono-practice-management?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/89392/drchrono-practice-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data