What Is Really Simple Systems CRM?
Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for growing teams B2B, our CRM is super-easy to set up and simple to use - with exceptional customer service. There’s a customizable Sales CRM, plus options for Marketing and Service tools and external app integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Who Uses Really Simple Systems CRM?
Design for growing teams in small and large B2B organizations.
Where can Really Simple Systems CRM be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
About the vendor
- Really Simple Systems
- Located in Petersfield, U.K.
- Founded in 2006
- Phone Support
- Chat
Languages
English
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About the vendor
- Really Simple Systems
- Located in Petersfield, U.K.
- Founded in 2006
- Phone Support
- Chat
Languages
English
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Features of Really Simple Systems CRM
Alternatives to Really Simple Systems CRM
Reviews of Really Simple Systems CRM
Chris
Cost effective CRM for small business
Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros:
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Cons:
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Really Simple Systems Response
4 years ago
Thanks for the review Chris! FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear. Regards
Wendy
Alternatives Considered:
Easy to use and implement
Comments:
I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.
Pros:
This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.
Cons:
Time will tell but at the moment it looks good.
Dominic
Alternatives Considered:
RSS Review
Comments: We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.
Pros:
Its very easy to use, quite intuitive in set up and implementation.
Cons:
*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this? *The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.
Stephanie
Alternatives Considered:
Lives up to its name
Comments: Fantastic account and support team and great product.
Pros:
Love the simple, intuitiveness of the user interface and benefit greatly from all the custom configuration options available.
Cons:
Would like a bit more flexibility with selections of data sources available to create custom reports.
Jack
Alternatives Considered:
Exactly as the name suggsets
Comments: RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.
Pros:
RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.
Cons:
Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report
