Really Simple Systems CRM
by Really Simple Systems
Who Uses Really Simple Systems CRM?
Small and Mid-sized B2B organizations, plus teams in larger companies.
What Is Really Simple Systems CRM?
Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Really Simple Systems CRM Details
Really Simple Systems
http://www.reallysimplesystems.com
Founded 2006
Really Simple Systems CRM pricing overview
See pricing plansReally Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14.00/month.
Starting Price
US$14.00/month See pricing details
Free Version
Yes
Free Trial
Yes, get a free trial
Really Simple Systems CRM deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
Training Software
- Live Online
- Webinars
- Documentation
- Videos
Really Simple Systems CRM Features
Account Based Marketing Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- CRM Software
- Campaign Management Software
- Campaign Personalization
- Campaign Segmentation
- Configurable Workflow
- Contact Database
- Contact Management Software
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Synchronization
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Engagement Analytics
- Event Triggered Actions
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Pipeline Management
- Pipeline Reports
- Prioritization
- Progress Tracking
- Prospecting Tools
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Target Account Identification
- Task Management Software
- Third Party Integrations
- Visitor Tracking
- Web Forms
- Workflow Management Software
All-in-One Marketing Platform Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- Automated Scheduling
- Behavior Analytics
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Content Management System (CMS) Software
- Conversion Rate Optimization
- Conversion Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Customization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Marketing Software
- Email Templates
- Engagement Analytics
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- List Management
- Live Chat Software
- Marketing Automation Software
- Mass Texting
- Monitoring
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Marketing
- Social Media Integration
- Social Media Monitoring Software
- Social Promotion
- Third Party Integrations
- Website Analytics
- Workflow Management Software
CRM Software
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management Software
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Forecasting
- Interaction Tracking
- Interaction Tracking
- Internal Chat Integration
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
- Third Party Integrations
- Workflow Management Software
Construction CRM Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Bid Management
- Buyer Management
- CRM Software
- Calendar Management
- Calendar/Reminder System
- Change Order Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management Software
- Contract/License Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Estimating
- For AEC Industry
- Forecasting
- Job Costing Software
- Job Scheduling
- Lead Management Software
- Pipeline Management
- Progress Tracking
- Project Management Software
- Project Time Tracking
- Project Tracking Software
- Projections
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Approval
- Sales Pipeline Management
- Scheduling Software
- Subcontractor Management
- Task Management Software
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Warranty Tracking
- Workflow Management Software
Contact Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management Software
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Interaction Tracking
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Nurturing Software
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Tagging
- Task Management Software
- Template Management
- Third Party Integrations
- Workflow Management Software
Email Marketing Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CAN SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management Software
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Engagement Analytics
- Event Triggered Actions
- Image Library
- Landing Pages/Web Forms
- Lead Capture Software
- List Management
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management Software
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
Financial CRM Software
- API
- Access Controls/Permissions
- Account Alerts
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- Asset Management
- CRM Software
- Calendar Management
- Calendar Sync
- Campaign Management Software
- Client Management
- Collaboration Tools
- Configurable Workflow
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Expense Tracking
- Forecasting
- Household Tracking
- Influence Tracking
- Interaction Tracking
- Lead Capture Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Pipeline Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Sales Reports
- Search/Filter
- Task Management Software
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Workflow Management Software
Inside Sales Software
- API
- Activity Dashboard
- Activity Tracking
- Appointment Scheduling Software
- Auto-Dialer
- Automatic Call Distribution
- CRM Software
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Templates
- Dashboard Software
- Data Management Software
- Email Management Software
- Email Templates
- IVR / Voice Recognition
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Qualification
- Meeting Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real Time Analytics
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Reports
- Sales Trend Analysis
- Task Management Software
- Third Party Integrations
- Voice Mail
- Workflow Management Software
Lead Capture Software
- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Business Card/Badge Scanning
- CRM Software
- Campaign Management Software
- Chat/Messaging
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Data Extraction Software
- Data Import/Export
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Engagement Analytics
- Event Triggered Actions
- Forms Management
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Notifications
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Multi-Campaign
- Online Forms
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Campaign Analytics
- Campaign Management Software
- Contact Database
- Contact Management Software
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Forecasting
- Interaction Tracking
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Monitoring
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Social Media Integration
- Source Tracking
- Task Management Software
- Template Management
- Third Party Integrations
- Web Forms
- Workflow Management Software
Mac CRM Software
- Call Center Management
- Campaign Management Software
- Contact Management Software
- Customer Support Software
- Document Management Software
- Email Marketing Software
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Management Software
- Lead Qualification
- List Management
- Marketing Automation Software
- Product Catalog
- Project Management Software
- Quotes/Estimates
- Referral Tracking
- Survey/Poll Management
- Territory Management
Online CRM Software
- API
- Activity Dashboard
- Activity Tracking
- CRM Software
- Calendar Management
- Calendar Sync
- Campaign Management Software
- Cataloging/Categorization
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Database
- Customer Service Analytics
- Customer Support Software
- Customer Surveys
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Response Control
- Email Templates
- Email Tracking Software
- FAQ
- Forecasting
- Interaction Tracking
- Knowledge Management Software
- Lead Capture Software
- Lead Management Software
- Live Chat Software
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Reminders
- Reporting & Statistics
- Request Escalation
- Routing
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Social Media Integration
- Task Management Software
- Third Party Integrations
- Web-based Deployment
- Workflow Management Software
- XML / RSS
Predictive Lead Scoring Software
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Campaign Management Software
- Contact Database
- Contact Management Software
- Customer Segmentation
- Customizable Fields
- Customizable Scoring
- Customizable Templates
- Data Enrichment
- Demographic / Firmographic Data
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Forecasting
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Multiple Scoring Models
- Opportunity Management
- Pipeline Management
- Predictive Analytics Software
- Prioritization
- Process/Workflow Automation
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Social Media Integration
- Task Management Software
- Third Party Integrations
- Web Forms
- Workflow Management Software
Sales Enablement Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Campaign Management Software
- Collaboration Tools
- Contact Database
- Contact Management Software
- Content Delivery
- Content Management System (CMS) Software
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- Email Templates
- Engagement Analytics
- For Sales Teams/Organizations
- Goal Management
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Meeting Management
- Opportunity Management
- Performance Management
- Pipeline Management
- Presentation Tools
- Prioritization
- Proposal Management Software
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Sales Onboarding & Training
- Sales Reports
- Sales Trend Analysis
- Task Management Software
- Task Scheduling
- Template Management
- Third Party Integrations
- Training Management
- Workflow Management Software
Sales Force Automation Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Call Management
- Campaign Management Software
- Channel Management Software
- Commission Management
- Contact Database
- Contact Management Software
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Field Sales Management
- Forecasting
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Proposal Generation
- Real Time Data
- Real Time Reporting
- Referral Tracking
- Reminders
- Reporting & Statistics
- Sales Activity Management
- Sales Automation
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Task Management Software
- Territory Management
- Third Party Integrations
- Workflow Management Software
Sales Forecasting Software
- "What If" Scenarios
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Budgeting/Forecasting
- Business Process Control
- CRM Software
- Collaboration Tools
- Competitive Analysis
- Contact Database
- Contact Management Software
- Correlation Analysis
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Drag & Drop
- Dynamic Modeling
- Email Management Software
- Exception Reporting
- Forecasting
- Graphical Data Presentation
- Lead Capture Software
- Lead Management Software
- Lead Qualification
- Modeling & Simulation
- Multi-Currency
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Predictive Analytics Software
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Statistical Analysis Software
- Task Management Software
- Third Party Integrations
- Visual Analytics
- Workflow Management Software
Small Business CRM Software
- Business Card/Badge Scanning
- Calendar/Reminder System
- Contact Management Software
- Document Storage
- Email Management Software
- Forecasting
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Live Chat Software
- Marketing Automation Software
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
Really Simple Systems CRM Alternatives
More Really Simple Systems CRM alternatives
Really Simple Systems CRM Reviews
Read all reviewsOverall rating
Average score
Chris T.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support Software5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2018-10-02
"Cost effective CRM for small business"
Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros: Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Cons: Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Vendor Response
by Really Simple Systems on 2018-10-03
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Reviewer Source
- Reviewed on 2018-10-02
George A.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support Software5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-11-20
"Its a Really Simple System, it really is!!"
Comments: Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.
Pros: I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts
Cons: I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!
- Reviewer Source
- Reviewed on 2020-11-20
Mark D.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
-
Customer Support Software5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-03-17
"I think it is absolute quality and value for money, and easy to use"
Comments: I think they are an impressive team with a great product.. As I said, they got all the core elements right to make it a fantastic choice, especially for the SME market..
Pros: Superb CRM for doing the basics really well and giving you a lot of power for your pounds/Dollars. Support is quick and efficient, I have set up, integrated and modified and added data to an account and had it up and running inside 48 hours... How's that for ease of use!!
Cons: having sat here trying to think that one out, I don't have a con... or at least I haven't found one yet!
- Reviewer Source
- Reviewed on 2021-03-17
Mabs A.
-
Overall Rating3.5 /5
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Ease of Use4.5 /5
-
Features & Functionality4 /5
-
Customer Support Software1 /5
-
Value for MoneyUnrated
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2015-11-18
"RSS easy to navigate"
Pros: The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.
Cons: The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2015-11-18
Debbie B.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality4 /5
-
Customer Support Software5 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-03-12
"RSS support is first class"
Comments: The outstanding feature of RRS is their support team, who offer an absolutely excellent service. As a team, we are not particularly tech savvy, so having a support team who you can explain any issues or problems to and who just get on and fix things is such a bonus. No long wait times and things get fixed without any drama. I can't imagine any other provider offering such a great personal service.
Pros: The account pages are a simple set up and really easy to use and easy to customise with information relevant to your individual organisation. No trendy MS type chat boxes, just simple and easy to use records. We have found the customisable fields very useful. Automated email actvity tracking is a good feature, as is the integrated marketing module.
Cons: We were not able to integrate our phone system into the CRM too easily and unable to API AdobeSign into the system.
- Reviewer Source
- Reviewed on 2021-03-12
