What Is Really Simple Systems CRM?
Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.
Who Uses Really Simple Systems CRM?
Small and mid-sized B2B organizations, plus teams in larger companies.
Really Simple Systems CRM Details
Really Simple Systems
Founded in 2006
Really Simple Systems CRM pricing
Starting Price:
- Yes, has free trial
- Yes, has free version
Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14.00/month.
Pricing plans get a free trialReally Simple Systems CRM Details
Really Simple Systems
Founded in 2006
Really Simple Systems CRM videos and images
Really Simple Systems CRM deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
Training Software
- Live Online
- Webinars
- Documentation
- Videos
Really Simple Systems CRM Features
Account Based Marketing Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Behavior Tracking
- CRM Software
- Campaign Management Software
- Campaign Personalization
- Campaign Segmentation
- Configurable Workflow
- Contact Database
- Contact Management Software
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Synchronization
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Pipeline Management
- Pipeline Reports
- Prioritization
- Progress Tracking
- Prospecting Tools
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Target Account Identification
- Task Management Software
- Third Party Integrations
- Visitor Tracking
- Web Forms
- Workflow Management Software
All-in-One Marketing Platform Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- Automated Scheduling
- Behavior Analytics
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Content Management System (CMS) Software
- Conversion Rate Optimization
- Conversion Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Customization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Marketing Software
- Email Templates
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- List Management
- Live Chat Software
- Marketing Automation Software
- Mass Texting
- Monitoring
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Marketing
- Social Media Integration
- Social Media Monitoring Software
- Social Promotion
- Third Party Integrations
- Website Analytics
- Workflow Management Software
CRM Software
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management Software
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
- Third Party Integrations
- Workflow Management Software
Construction CRM Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Bid Management
- Buyer Management
- CRM Software
- Calendar Management
- Calendar/Reminder System
- Change Order Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Contact Database
- Contact Management Software
- Contract/License Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Estimating
- For AEC Industry
- Forecasting
- Job Costing Software
- Job Scheduling
- Lead Management Software
- Pipeline Management
- Progress Tracking
- Project Management Software
- Project Time Tracking
- Project Tracking Software
- Projections
- Quotes/Estimates
- Reporting & Statistics
- Reporting/Analytics
- Sales Approval
- Sales Pipeline Management
- Scheduling Software
- Subcontractor Management
- Task Management Software
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Warranty Tracking
- Workflow Management Software
Contact Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- CRM Software
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management Software
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Nurturing Software
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Tagging
- Task Management Software
- Template Management
- Third Party Integrations
- Workflow Management Software
Email Marketing Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CAN SPAM Compliance
- CRM Software
- Campaign Analytics
- Campaign Management Software
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management Software
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Engagement Tracking
- Event Triggered Actions
- Image Library
- Landing Pages/Web Forms
- Lead Capture Software
- List Management
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management Software
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
Financial CRM Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Calendar Sync
- Campaign Management Software
- Client Management
- Collaboration Tools
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management Software
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Expense Tracking
- Financial Management Software
- For Financial Institutions
- Forecasting
- Interaction Tracking
- Lead Capture Software
- Lead Management Software
- Marketing Automation Software
- Mobile Access
- Pipeline Management
- Relationship Tracking
- Reporting & Statistics
- Sales Reports
- Search/Filter
- Task Management Software
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Workflow Management Software
Healthcare CRM Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Audience Targeting
- Automated Scheduling
- Calendar Management
- Campaign Management Software
- Charting
- Chat/Messaging
- Client Management
- Client Portal
- Communication Management
- Contact Database
- Contact Management Software
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- Forecasting
- Forms Management
- HIPAA Compliant
- Lead Management Software
- Live Chat Software
- Marketing Automation Software
- Medical History Records
- Mobile Access
- Monitoring
- Multi-Location
- Patient Communications
- Patient Management Software
- Physician Management
- Pipeline Management
- Predictive Analytics Software
- Records Management Software
- Referral Tracking
- Reminders
- Reporting & Statistics
- Scheduling Software
- Self Service Portal
- Social Media Integration
- Task Management Software
- Task Progress Tracking
- Task Scheduling
- Third Party Integrations
- Workflow Management Software
Inside Sales Software
- API
- Activity Dashboard
- Activity Tracking
- Appointment Scheduling Software
- Auto-Dialer
- Automatic Call Distribution
- CRM Software
- Calendar Management
- Call Center Management
- Call Disposition
- Call List Management
- Call Monitoring
- Call Recording Software
- Call Reporting
- Call Routing
- Call Tracking Software
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management Software
- Chat/Messaging
- Contact Database
- Contact Management Software
- Customer Database
- Customizable Fields
- Customizable Templates
- Dashboard Software
- Data Management Software
- Email Management Software
- Email Templates
- IVR / Voice Recognition
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Management Software
- Lead Qualification
- Meeting Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real Time Analytics
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Reports
- Sales Trend Analysis
- Task Management Software
- Third Party Integrations
- Voice Mail
- Workflow Management Software
Lead Capture Software
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Business Card/Badge Scanning
- CRM Software
- Campaign Management Software
- Chat/Messaging
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Data Extraction Software
- Data Import/Export
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Forms Management
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Notifications
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Multi-Campaign
- Online Forms
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Management Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Calendar Management
- Campaign Analytics
- Campaign Management Software
- Contact Database
- Contact Management Software
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Storage
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Forecasting
- Interaction Tracking
- Lead Capture Software
- Lead Distribution
- Lead Generation Software
- Lead Management Software
- Lead Nurturing Software
- Lead Qualification
- Lead Segmentation
- Monitoring
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Social Media Integration
- Source Tracking
- Task Management Software
- Template Management
- Third Party Integrations
- Web Forms
- Workflow Management Software
Mac CRM Software
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Calendar Management
- Calendar Sync
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- Contact Database
- Contact Management Software
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Management Software
- Drag & Drop
- Email Management Software
- Email Marketing Software
- Email Templates
- For Mac Devices
- Forecasting
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Management Software
- Lead Qualification
- Marketing Automation Software
- Mobile Access
- Opportunity Management
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting Software
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
- Third-Party Integration
- Workflow Management Software
Nonprofit CRM Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- CRM Software
- Calendar Management
- Campaign Management Software
- Campaign Planning
- Campaign Segmentation
- Committee Management
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Donation Tracking
- Donor Management
- Electronic Payments
- Email Management Software
- Email Marketing Software
- Email Templates
- Email Tracking Software
- Event Management Software
- For Nonprofits
- Forms Management
- Fundraising Management
- Grant Management Software
- Interaction Tracking
- Membership Management Software
- Mobile Access
- Real Time Notifications
- Registration Management
- Reminders
- Reporting & Statistics
- Social Media Integration
- Summary Reports
- Task Management Software
- Task Scheduling
- Third Party Integrations
- Volunteer Management Software
- Web Forms
- Website Integration
- Workflow Management Software
Online CRM Software
- API
- Activity Dashboard
- Activity Tracking
- CRM Software
- Calendar Management
- Calendar Sync
- Campaign Management Software
- Cataloging/Categorization
- Collaboration Tools
- Contact Database
- Contact Management Software
- Customer Database
- Customer Service Analytics
- Customer Support Software
- Customer Surveys
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management Software
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- Email Response Control
- Email Templates
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- FAQ
- Forecasting
- Interaction Tracking
- Knowledge Management Software
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- Lead Management Software
- Live Chat Software
- Opportunity Management
- Performance Metrics
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- Routing
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- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Social Media Integration
- Task Management Software
- Third Party Integrations
- Web-based Deployment
- Workflow Management Software
- XML / RSS
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- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
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- Contact Database
- Contact Management Software
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- Email Templates
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- Forecasting
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- Multiple Scoring Models
- Opportunity Management
- Pipeline Management
- Predictive Analytics Software
- Prioritization
- Process/Workflow Automation
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting Software
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Social Media Integration
- Task Management Software
- Third Party Integrations
- Web Forms
- Workflow Management Software
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- Content Delivery
- Content Management System (CMS) Software
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- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Management Software
- Document Storage
- Drag & Drop
- Email Management Software
- Email Templates
- Engagement Tracking
- For Sales Teams/Organizations
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- Lead Generation Software
- Lead Management Software
- Lead Qualification
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- Performance Management
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- Presentation Tools
- Prioritization
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- Real Time Notifications
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- Real-time Updates
- Reporting & Statistics
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- Sales Reports
- Sales Trend Analysis
- Task Management Software
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- Customizable Templates
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- Email Templates
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- Reminders
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- Alerts/Notifications
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- Customizable Reports
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- Dashboard Software
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- Exception Reporting
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- Pipeline Reports
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- Assignment Management
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- Commenting/Notes
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- Customizable Reports
- Data Import/Export
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- Leaderboards
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- Mobile App
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- Prospecting Tools
- Reminders
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- Sales Pipeline Management
- Search/Filter
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- Territory Management
- Third Party Integrations
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Small Business CRM Software
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- Calendar/Reminder System
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- Email Management Software
- Forecasting
- Interaction Tracking
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- Marketing Automation Software
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- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management Software
- Territory Management
Really Simple Systems CRM Alternatives
More Really Simple Systems CRM alternatives
Really Simple Systems CRM Reviews
Read all 297 reviews
Chris T.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support Software
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2018-10-02
"Cost effective CRM for small business"
Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros: Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Cons: Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Vendor Response
by Really Simple Systems on 2018-10-03
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Reviewer Source
- Reviewed on 2018-10-02
George A.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support Software
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-11-20
"Its a Really Simple System, it really is!!"
Comments: Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.
Pros: I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts
Cons: I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!
- Reviewer Source
- Reviewed on 2020-11-20
Dominic W.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support Software
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019-11-20
"RSS Review"
Comments: We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.
Pros: Its very easy to use, quite intuitive in set up and implementation.
Cons:
*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.
Alternatives Considered: Dynamics 365
Reasons for Choosing Really Simple Systems CRM: Different companies use different products.
Switched From: Dynamics 365
Reasons for Switching to Really Simple Systems CRM: It wasn't my decision!
- Reviewer Source
- Reviewed on 2019-11-20
Sophie P.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support Software
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021-08-05
"The Name Sums It Up"
Comments: Fantastic. Easy to use and helpful support from RSS to resolve any requirements.
Pros: intuitive software that can be customised as a user level.
Cons: we do not have the resource to optimise all the functions - eg quoting from RSS.
- Reviewer Source
- Reviewed on 2021-08-05
Stuart A.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support Software
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020-04-10
"Really Simple Systems - SIMPLES!"
Comments: Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system
Pros: I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface
Cons: I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming
Vendor Response
by Really Simple Systems on 2020-04-14
Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.
We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.
You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.
Kind regards
- Reviewer Source
- Reviewed on 2020-04-10
