--- description: Learn more about EMS pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: EMS Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Desk Booking Software](/directory/33477/desk-booking/software) > [EMS](/software/88249/ems-scheduling-software) # EMS Canonical: https://www.capterra.ca/software/88249/ems-scheduling-software Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/88249/ems-scheduling-software?page=2) > Event management solution that helps businesses in various sectors manage room booking, desk reservation, and event scheduling. > > Verdict: Rated **4.4/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses EMS? Designed for higher education, professional services, remote, hybrid, and in-person offices of all sizes that can benefit from EMS desk, event, and room booking tool. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 65 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Accruent - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$9,000.00 - **Pricing model**: Other - **Pricing Details**: Contact Accruent for pricing details. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Approval Process Control - Attendee Management - Attendee Tracking - Availability Indicator - Availability Management - Badge Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Scheduling - Confirmations/Reminders - Contact Management Software - Customizable Templates - Email Marketing Software - Event Calendar - Event Management Software - Event Scheduling - Facility Management Software - Facility Scheduling - Floor Plans & Maps - HD Audio/Video - Mobile Access - Occupancy Management - Online Booking - Online Registration - Payment Processing Software - QR Codes - Real-Time Updates - Real-time Scheduling - Registration Management - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Search/Filter - Space Management Software - Space Reservation - Third-Party Integrations - Ticketing Software - Usage Tracking/Analytics - Utilization Reporting - Video Conferencing Software ## Integrations (6 total) - Events2HVAC - Microsoft Exchange - Microsoft Outlook - Microsoft Teams - Webex Connect - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Desk Booking Software](https://www.capterra.ca/directory/33477/desk-booking/software) ## Related Categories - [Event Management Software](https://www.capterra.ca/directory/20030/event-management/software) - [Registration Software](https://www.capterra.ca/directory/30111/registration/software) - [Parks and Recreation Software](https://www.capterra.ca/directory/30806/parks-and-recreation/software) - [Meeting Software](https://www.capterra.ca/directory/30802/meeting/software) - [Event Booking Software](https://www.capterra.ca/directory/31009/event-booking/software) ## Alternatives 1. [Whova](https://www.capterra.ca/software/149712/whova) — 4.8/5 (2432 reviews) 2. [Cvent Event Management](https://www.capterra.ca/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 3. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5980 reviews) 4. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5762 reviews) 5. [EventCreate](https://www.capterra.ca/software/147664/eventcreate) — 4.9/5 (781 reviews) ## Reviews ### "All encompassing event venue management software" — 4.0/5 > **Kathryn** | *February 25, 2026* | Higher Education Software | Recommendation rating: 7.0/10 > > **Pros**: It supports most needs of our business an how allowed us scale growth in a concise fashion, supporting procedure management and policy communication. > > **Cons**: Report/data exporting to excel is the worst. Financial reports could be improved. Certain parameters/security options could be improved (naming conventions could be more clear). ----- ### "Event Software at a low price point, but lacking in modernized interface & support" — 2.0/5 > **Edward** | *May 8, 2025* | Events Services | Recommendation rating: 2.0/10 > > **Pros**: Very simple interface, with basic naviagations and intuititive process for data entry. > > **Cons**: The platform lacked in ongoing development and updates, which translated to outdated options and buggy usage by our team. Customer service with this platform was extremely limited, and costly; with very little positive impact when contacting their support team. > > We utilized this platform for nearly 20 years before migrating to a new event management software. Though EMS was priced very low, the capabilities of the software, lack of modern user interface updates, and basic functionality left us with very little room to grow and integrate our various processes under EMS. ----- ### "Lipscomb University Event Scheduling Manager" — 4.0/5 > **Wendy** | *September 26, 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Systematically I like the many options we have for event types, reports, emailing, not being able to double book, but ability to change the status to have multiple types of reservations in place at once. As an event team we appreciate the ability to have furniture, linens, houskeeping notes....notes in general for the events are heavily used and appreciated. A web base log in for campus wide students and faculty/staff to view is great....I could go on and on. > > **Cons**: I would like to see an UNDO feature added, in case an error or mistake is made and it can take us back as many actions as needed. This may be possible, and I just haven't learned it yet, but it would help to have a save my place feature for if I could be in the middle of setting up a reservation, but I get interrupted with a random walk in request, and need to save it where I was, so I can return to it after I help the walk in. Again, this may be something I am just not aware of, but it would be great if we could pull data, like percentages of types of events reserved or how often a venue is used and divided out by type of event....Or how many events have been scheduled in a certain time frame. Basically if it could graph charts of data. > > My entire job is based out of EMS for scheduling events campus wide, and I have to say I do appreciate and love it very much. I know our university is due for an upgrade and I am anxiously waiting for I.T. to finalize this, so I can see what the phone app is like and explore just all of the possibilities based on updated features. ----- ### "Ease of use\!" — 5.0/5 > **Verified Reviewer** | *October 21, 2025* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: Everything is scheduled in one place -- it has become the university's standard for scheduling all events. > > **Cons**: The desktop version is weird with all the windows. The web app version is weird sometimes when using "too many" search criteria. ----- ### "Easy to navigate" — 5.0/5 > **Becky** | *September 26, 2025* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: The grid style "Book" makes it easy to see all rooms/buildings at once on any given day. Easy to cancel one booking within a reservation without having to cancel the whole recurrence. Easy to navigate. > > **Cons**: Takes a while to refresh after "reviewing" or using other buttons. . Also, I have experienced a glitch when users go online to make changes to a recurrence. it doesn't always change back to "Web Request" in my dashboard. I have been working with Accruent for almost a year about this glitch. > > I have used EMS for over 10 years and its been the best scheduling program I have used so far. I handle the reservations for over 150 spaces. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.ca/software/88249/ems-scheduling-software?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/88249/ems-scheduling-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data