BizLibrary

Fantastic Course Library and Customer Service

Pros:

BizLibrary offers an extensive course library that enables you to prived options for everyone in your organization. The team keeps their content fresh, by releasing new content each month and retiring outdated courses as well. The team is also incredibly helpful and passionate about their work. My Client Success Manager, [SENSITIVE CONTENT HIDDEN] is outstanding! We meet monthly to discuss how our company's training plan is going and what she and her team can do to support our efforts. We have a great partnership!

Cons:

There is nothing that I like least. The content is easy for us to extract and load into our LMS

Engaging, Unstuffy, Fun Video Learning

Comments: We had a great sales experience, and a very good transition with our CSM. I love that even though we may be a smaller-size client, we still get great attention.
If I were nit-picky, I would say that Biz never got back to us on the Six Sigma curriculum item that we asked about many times. I think we promised to give one last piece of information to our CSM, so I will do that. But that was a strong program with our prior vendor, and we miss having it in the current content library.

Pros:

1. We previously used content that was so curated it came off as cold and unfriendly. It was too canned. Biz content is of similar quality, but the videos are a lot more easy-going. They are more relatable. 2. We also like the [SENSITIVE CONTENT HIDDEN] content. It's super fun, a little edgy, and our users really engage. 3. I love the episodes that are 20 or so minutes long that really demonstrate how to go about or not go about certain manager/employee interactions.

Cons:

There are some videos where the speaker is standing off to the side of a power point slide or green screen, and is conveying information. These look a little poorly put together, and the lecture style isn't really resonating with our users.

Extremely Customer Focused

Comments: With our contract with BizLibrary retiring, we explored other vendors. Sorting through the pros and cons, we ultimately decided to move forward with another two year contract with BizLibrary. We had limited usage but quickly realized that they have everything we need and that our opportunity was really in how we chose to implement and market the availability in connection with our learning strategy. They are now partners in our journey and I am excited about the future.

Pros:

Biz Library has been a good partner in the past, but we are even more excited about our future in partnership with them. In the past we loaded their content into our LMS, but we are now planning the launch of their direct platform which we expect to improve our learner experience. The BizLibrary Team has been extremely customer focused. Since we operate fairly lean, I am thankful for their Content Mgt Team as they've helped build out full curriculums in alignment with our global competencies. They are truly an extension of our team.

Cons:

Their certification support is somewhat limited. I'd like to see a more thorough curriculum to create certification journeys rather than just courses that align to a curriculum. For instance, the SHRM or PMP curriculum should contain the courses needed to prepare for the exam limiting repetition. This category could benefit from some focused improvement (i.e. especially HR Manager), but I know they are up for it and fully capable. Its a matter of identifying it as a priority.

Alternatives Considered: Percipio

Reasons for Switching to BizLibrary: The pros and cons were balanced and both are great partners, but BizLibrary was ultimately the right choice for us at this time. Their was enough content that we found a balance of being able to target both our office personnel with our manufacturing population. We also appreciate the BizLibrary cost model in that our contract comes with unlimited services such as consultation,curriculum creation, and marketing services. With a small internal team, that extra assistance really made a difference. They are truly an extension of our team.

BizLibrary is a great place to start for LMS content

Comments: When we first launched our LMS we needed content beyond what we created ourselves. We turned to BizLibrary to fill that need and we’re very happy with our decision. The price was affordable and the content was good enough that we could feel proud at the launch and post-launch. However, after 2 years our LMS and audience matured and we left for more up-to-date and consistent looking content. I do not mean that in a disparaging way. Rather, BizLibrary was a great place for us to enter the space and as our needs changed it just wasn’t a great fit. But, I would totally recommend them to someone in a similar position!

Pros:

Wide selection of available courses, very affordable pricing, and the flexibility of their representatives in meeting our unique needs.

Cons:

Some of the courses were outdated, as if they were made very long ago. This may because they lack a consistent look and feel. Also, while screening some courses I found a couple that were inappropriate (at least for our somewhat conservative culture).

Alternatives Considered: Skillsoft

Reasons for Switching to BizLibrary: Price, flexibility, and relative lack of experience in the space. We wanted something easy and simple to start.

Gets results

Comments: Easy implementation (3-4 months with Single Sign On for 350 licenses), wonderful support from day 1 and ongoing continuous contact with staff. Our employees, from day laborers through executives, love it.

Pros:

From both and administrator and a user standpoint, the platform is very easy to use and has so much variety in content and delivery that it easily meets our L&D needs.

Cons:

It’s difficult to find something I don’t like but if I have to pick something I’d say there are times where I submit ideas or concerns and that input is “not on the roadmap”. Now, to be fair, many of my ideas are embraced. I’d say I feel my ideas are put into action 80% of the time where I am “not on the roadmap” 20% of the time.