What Is Paylocity?
Paylocity's comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement. The platform can be accessed 24*7 from any given location using the mobile application.
Who Uses Paylocity?
Web-based payroll and HCM solution that helps small to large enterprises manage and track employees' compensation, deductions, benefits, time-off requests, retirement plans, engagement and more.
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Reviews of Paylocity
Slow but thorough
Comments: Personablity and productivity were high on their good side and the overall flow and application of the app or desktop site were both high positives, and even though you had to wait 48 hours usually for a response, when you needed help you at least know they're reliable and responsible...even if they're not hasty.
This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!
There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.
Paylocity can be used effectively with little to no training
Comments: Paylocity is a highly flexible solution that can grow with a company of any size. From an employee's point of view, the interface is simple and the selections are straightforward.
Paylocity has a great interface. We use it to manage payroll for a client base of 100+. It's simple to use, learn, and manage from a managerial and end-user perspective. The technology simplifies the process of hiring new staff members, managing existing ones, and making necessary changes. We're satisfied with it internally, and so are our customers.
Too many checkboxes to fill out, cumbersome document uploading, and an inaccessible "cause for termination" form are just a few of the complaints that have been voiced about the system.
Great Fit....Until We Paid For It
Comments: It started off wonderful - then it turned into a nightmare. We're looking for replacements less than 90 days into our contract with them.
The initial onboarding was actually pretty seamless. We had a team of specialized implementation consultants who walked us through each facet of the platform (employee management, training, onboarding, benefits, etc.). We issued our first payroll without a hitch. The response time was excellent whenever we had questions or an issue.
Once our check cleared, the service went straight down the tube. Nobody - and I mean NOBODY - takes accountability for anything when you have an issue. You are passed around and around and around to different teams and departments until you figure it out for yourself.The reporting mechanism is clunky as heck. Their knowledge base is primitive and mostly useless - and it's the support team's favorite response: "Have you check the knowledge base?"
Paylocity has been a great tool for our company!
Comments: Our overall experience has been very positive. The implementation process went smoothly and felt like we had a good team at Paylocity helping us get started with the product. The system was able to meet our pretty sophisticated needs and has been a very good investment if you are looking to move into a more user-friendly product.
Some of the best parts of this product is how everything is connected and works well together. There is no disjointed feeling as you move from one part of the software to the next. This makes life as an HR professional, payroll preparer, or general accountant a lot easier. We appreciate being able to place all of our HR processes and especially onboarding into Paylocity and eliminate a lot of busy work behind the scenes.
We wish the workflow software was a little bit further along but we have been told it is a priority in development right now so that is good to hear.
My comprehensive Paylocity review base on my experience
Comments: All in all, I have had a great experience with Paylocity. The platform is reliable, the customer service is excellent, and the features are comprehensive. I would definitely recommend this payroll and HR software to any business looking for a great solution.
Paylocity offers an excellent payroll and HR software solution with a great user interface and a wide range of features. The platform is intuitive and easy to use, and the customer service is top-notch.
The only downside to Paylocity is that it can be a bit expensive for some businesses. In addition, the payroll setup process can be a bit complex and time-consuming.