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What Is 3PL Warehouse Manager?

Extensiv 3PL Warehouse Manager provides cloud-based WMS solutions for 3PLs to quickly transform paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. As the backbone of our customers' operations, we make it easy to manage inventory, automate routine tasks, and deliver complete visibility to our customers. To learn more, request a demo of Extensiv 3PL Warehouse Manager today.

Who Uses 3PL Warehouse Manager?

3PL Warehouse Manager is a comprehensive cloud-based WMS platform that makes it easy for 3PL warehouses to manage inventory, automate routine tasks, and deliver complete visibility to their customers.

Where can 3PL Warehouse Manager be deployed?

Cloud-based
On-premise

About the vendor

  • Extensiv
  • Located in El Segundo, US

3PL Warehouse Manager support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

3PL Warehouse Manager pricing

Starting Price:

Not provided by vendor
  • No free version

3PL Warehouse Manager does not have a free version.

About the vendor

  • Extensiv
  • Located in El Segundo, US

3PL Warehouse Manager support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Canada, New Zealand, United Kingdom, United States

Languages

English

3PL Warehouse Manager videos and images

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Features of 3PL Warehouse Manager

  • 3PL Management
  • Alerts/Notifications
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Delivery Management Software
  • For 3PLs
  • Inventory Auditing
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Multi-Location
  • Order Fulfillment Software
  • Order Management Software
  • Order Tracking
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management Software
  • Real Time Data
  • Real Time Synchronization
  • Real Time Updates
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Transportation Management Software
  • Warehouse Management Software

Alternatives to 3PL Warehouse Manager

CommerceBlitz Omni-channel is a cloud-based WMS for managing orders, inventory, and shipments across multiple e-commerce channels.
Increase control over your small or midsize business with SAP Business one - a software designed to grow with you.
Sellbrite enables brands & retailers to list and sell product effortlessly on multiple marketplaces, such as Amazon, eBay, and Walmart.
On-demand WMS, Microsoft partner, providing enterprise-class capabilities at a fraction of traditional license-and-install costs.
Cloud-based warehouse management system with an omnichannel order management system all-in-one solution for eCommerce and 3PLs. Learn more about Shipedge
Infor CloudSuite WMS named as a Leader on the Gartner Magic Quadrant for Warehouse Management Systems, 2021, 2020, 2019.
NetSuite, the world’s #1 cloud ERP, gives you the visibility and control you need to make smart decisions and grow with confidence. Learn more about NetSuite
End-to-end supply chain management platform combining domain expertise with A.I & M.L for intelligent SC planning and execution.
Cin7 is a highly configurable inventory management, and order management solution with best-in-class built-in EDI and 700 integrations. Learn more about Cin7 Omni

Reviews of 3PL Warehouse Manager

Average score

Overall
4.1
Ease of Use
4.2
Customer Service
4.0
Features
4.0
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Steve
Steve
President in US
Verified LinkedIn User
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Robust WMS

5.0 5 months ago

Pros:

It has all the necessary tools to operate an efficient 3pl warehouse.

Cons:

There is always room for improvement in an environment that changes as fast as SCM

Kiana
Inventory Supervisor in US
Logistics & Supply Chain, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

3PL Review

5.0 10 months ago

Comments: Overall, I'm content with using 3PL Warehouse Manager because it's what I've known to use for the past 2 years and it's grown upon me.

Pros:

When I first started Logistics, I was thrown into Warehouse Management and was introduced to 3PL. At first the product was intimidating since being new, I was afraid to mess up. However, as soon as I started getting more comfortable, I realized that the software is super easy to use and if you were to make mistakes, there are multiple solutions do fix them. Customer Support and the Help Center really take you a long way as there's information that is meant to help you for any cases.

Cons:

I had a fulfillment client that was questioning whether or not the Order status can match what their backend software shows to them such a Returns, Exchanges, Order Changes, ect. since they use WooCommerce and when I told them that those statuses are not available in 3PL, they seemed a little let down, but I feel like those statues would benefit both the Customer and our Company.Also, kind of wish that we are given the option to delete any orders instead of cancelling them and for them to still show up in the Orders Tab. I feel like this correlates to the Order Statuses mentioned before because since the cancelled orders are showing closed, they're now being mixed with completed orders that were closed as well.

Chris
Director in US
Packaging & Containers, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

3pl Review

4.0 3 weeks ago New

Comments: We ended up replacing 3pl warehouse manager due to a change in business needs. We would use this software in the future.

Pros:

I appreciate the fact that the system is intuitive and simple. You tell it what it needs and it does the rest.

Cons:

We have not found many cons. Getting a ticket answered in a timely manner was definitely an issue.

Llane
Quality & Process Specialist in
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Buggy, Missing Basic Features, Horrible GUI

2.0 6 years ago

Comments: Keep moving, Skip Magaya too, both horrible systems, with horrible customer service.

Pros:

Its great if you don't need much or have low expectations. We have spent several years with 3PL Central, and their system is easy to learn, and has most basic features you would need. We have heard remnants they have been working on a new system but that was 5 months after we joined up with them, still never seen it. Others online say it only has basic features like looking up orders, and receipts. While customer servers is dumb, forgetful, and slow to respond, they have implemented a ticket system. But don't advertise it, so you have to ask about it.

Cons:

Lacks support for UCC/SSCC labels, lacks support for cycle counting and inventory, isn't this an warehouse manager system? EDI support is sloppy at best, constant issues with it throwing errors saying it can't connect, or timed out, reports not automatically sending, edi's failing, asn's failing, Tech support loves to change settings without mentioning what it could break, they do it and wait to see if it fixes your issue, or you complaining about something. They broke our entire EDI process for one customer by changing what types of documents were supported via EDI. WHY WOULD THEY CHANGE THIS. we had to process 1,200 orders manually... FIFO isn't really FIFO in their system, it works, but not like it should. UPS/FedEx/USPS is external, it barely works within their system. If you need to process more than 10-15 cartons it often crashes and refuses to give you labels, forcing you to manually process them. I can't tell you how bad their customer service is, they ask for the same things over and over. The sales team, CSRs, tech support, don't put notes in your accounts, and keep asking you the same issues. They want to meet up yearly in person to ask how satisfied you are. We aren't your horrible, fix your bugs and we would be at best OK. Tab is your best friend in all menus if you type a SKU and hit search you will find nothing or the webpage will crash. Always hit tab for everything!, always press find twice before printing anything. You can't utilize more than 1 login at 1 time, it will crash both pages.

Patricia
Client Services Manager in US
Warehousing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

My Migration experience with 3PL

4.0 5 months ago

Comments: We previously used a software we became accustomed to and when we switched over to 3PL, there were so many differences in comparison to the functionalities. In the beginning, I immediately wanted 3PL to function just like our old system however over time, I was able to point out a number of values this system has and allows for so much more flexibility. Our daily orders used to finish printing by about 11:00am PST, and would start at 9:00am PST. (Printing fuction was automated) There were many pauses in printing, and delays. Now that we are using 3PL, with a 9:00am PST daily cutoff, we can have our orders printed by 9:30am PST with a much better sort in place for packers. This improves our productivity by 40% and offers a much better service level to our clients. I'm overall very satisfied with 3PL and I'd recommend it to other fulfillment houses without hesitation.

Pros:

I specfically like the flexibility it allows for sorting orders, and data allowing me to print specific orders in the batches that fit my needs. This feature is awesome because it saves our warehouse pickers time, and their productivity level has really improved.

Cons:

What I did not like about 3PL Warehouse Manager is that customer users access levels do not allow for them to view all items unless there is active inventory for every item. So if an item has no inventory, the client cannot see that item unless they run a stock status report. I think all items should be visible so that if there is an item with zero quantity available, the client can view that easily.