---
description: Learn more about Neocase HR pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Neocase HR Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Human Resources Software](/directory/5/human-resource/software) > [Neocase HR](/software/85956/neocase-hr)

# Neocase HR

Canonical: https://www.capterra.ca/software/85956/neocase-hr

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/85956/neocase-hr?page=2)

> Neocase is a provider of SaaS-based software for Human Resource Service Delivery.
> 
> Verdict: Rated **4.3/5** by 7 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Neocase HR?

Gain more time to create value that employees and leadership will love with Neocase. Engage employees with a personalized experience \&amp; streamline HR tasks through process automation tools.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 7 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Neocase Software
- **Founded**: 2001

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact Neocase Software for pricing details.
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Case Management Software
- Customizable Branding
- Document Management Software
- Employee Database
- Employee Management
- Knowledge Base Management
- Mobile Access
- Onboarding Software
- Performance Management
- Reminders
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations

## Integrations (4 total)

- Dayforce HCM
- SAP SuccessFactors HCM
- ServiceNow
- Workday HCM

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software)

## Related Categories

- [Human Resources Software](https://www.capterra.ca/directory/5/human-resource/software)
- [Investigation Management Software](https://www.capterra.ca/directory/30572/investigation-management/software)
- [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software)
- [Employee Engagement Software](https://www.capterra.ca/directory/30817/employee-engagement/software)
- [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software)

## Alternatives

1. [BambooHR](https://www.capterra.ca/software/110968/bamboohr) — 4.6/5 (3108 reviews)
2. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4614 reviews)
3. [Paylocity](https://www.capterra.ca/software/86714/webpay) — 4.3/5 (1822 reviews)
4. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [ADP Workforce Now](https://www.capterra.ca/software/155895/workforcenow) — 4.4/5 (7170 reviews)

## Reviews

### "Better Efficiency & Accuracy with Neocase" — 5.0/5

> **Bridget** | *May 6, 2024* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: We implemented Neocase to automate several manual processes that were previously managed via a shared email inbox. It allowed us to systematize and track all workstreams, ensuring much more efficiency and accuracy in our processes. We were better able to scale with the business and manage employee productivity. It specifically helped us automate our employee change (crossboarding) processes, making the process more efficient for our HR team and the HR Business Partners. It also allowed us to more effectively track and manage employee questions. The reporting capability on our team's productivity was also very helpful.
> 
> **Cons**: Neocase is a very complex system. It is capable of doing almost anything, but you have to understand how to configure it. It's not a con exactly, but the learning curve is decently steep to complete understand the system, which is required to effectively troubleshoot and automate processes.
> 
> We implemented the system in a ridiculously short amount of time, which we were very appreciative of. But again, it is a time commitment to learn and understand the system.

-----

### "Does a good job at a good price" — 4.0/5

> **Douglas** | *May 31, 2024* | Higher Education Software | Recommendation rating: 8.0/10
> 
> **Pros**: Simple to use and maintain and from my understanding is on the lower cost side of HR Systems.  And the people I interact with are great.
> 
> **Cons**: Sometimes have issues with upgrades causing problems or issues with cloud services team being non-responsive.
> 
> Overall, I'm happy with the service received and the system as a whole. I especially love their customer facing employees.

-----

### "Neocase Administrator over 8 years" — 3.0/5

> **Francine** | *May 22, 2024* | Hospital & Health Care | Recommendation rating: 5.0/10
> 
> **Pros**: Neocase configuration is easy to manage and update.
> 
> **Cons**: Lack of reporting capabilities, history of KB is lost when changes are made, Colleague portal search is lacking.  Getting information from Neocase is the obstacle we face the most.  Survey functionality is basic.

-----

### "The right product for our organizational size" — 4.0/5

> **Toni** | *June 18, 2024* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: I appreciate the Support team and their willingness to help with questions, upcoming offerings, etc. I also appreciate the time and investment in improving the portal usability.
> 
> **Cons**: Some of the set up takes a bit to learn given the layers of pieces that need to connect in order for the system to function as you want it to.

-----

### "Charles River (MyHR)" — 5.0/5

> **Ida** | *June 6, 2024* | Pharmaceuticals | Recommendation rating: 10.0/10
> 
> **Pros**: It captures the important HR processes and guidance in a centralized system.
> 
> **Cons**: Being an Admin, it takes some time to learn the way to do certain things, and something the system moves a little slower than we like.
> 
> i've always got the support we need. \[sensitive content hidden\] was our implementation partner, and she always has the best practices for the US team to bring in process that will work.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.ca/software/85956/neocase-hr?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/85956/neocase-hr)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/85956/neocase-hr> |
| de-AT | <https://www.capterra.at/software/85956/neocase-hr> |
| de-CH | <https://www.capterra.ch/software/85956/neocase-hr> |
| en | <https://www.capterra.com/p/85956/Neocase-HR/> |
| en-AE | <https://www.capterra.ae/software/85956/neocase-hr> |
| en-AU | <https://www.capterra.com.au/software/85956/neocase-hr> |
| en-CA | <https://www.capterra.ca/software/85956/neocase-hr> |
| en-GB | <https://www.capterra.co.uk/software/85956/neocase-hr> |
| en-IE | <https://www.capterra.ie/software/85956/neocase-hr> |
| en-IL | <https://www.capterra.co.il/software/85956/neocase-hr> |
| en-IN | <https://www.capterra.in/software/85956/neocase-hr> |
| en-NZ | <https://www.capterra.co.nz/software/85956/neocase-hr> |
| en-SG | <https://www.capterra.com.sg/software/85956/neocase-hr> |
| en-ZA | <https://www.capterra.co.za/software/85956/neocase-hr> |
| fr | <https://www.capterra.fr/software/85956/neocase-hr> |
| fr-BE | <https://fr.capterra.be/software/85956/neocase-hr> |
| fr-CA | <https://fr.capterra.ca/software/85956/neocase-hr> |
| fr-LU | <https://www.capterra.lu/software/85956/neocase-hr> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Neocase HR","description":"Looking to gain more time to create value that employees and leadership will love? Engage your employees with a personalized experience and streamline HR administrative tasks through process automation tools. \n\nNeocase HR is an integrated, scalable, and flexible HR Service Delivery solution that allows HR organizations to reduce operational costs, enhance employee with our modules including, Case Management, Business Process Management, Self-Service portal, LiveChat, Knowledge Base, SLA's &amp; more","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/591ac11d-46ec-45f0-a9b8-e9ad1284192f.png","url":"https://www.capterra.ca/software/85956/neocase-hr","@type":"SoftwareApplication","@id":"https://www.capterra.ca/software/85956/neocase-hr#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":7},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"FAQPage","@id":"https://www.capterra.ca/software/85956/neocase-hr#faqs","mainEntity":[{"name":"What Is Neocase HR?","@type":"Question","acceptedAnswer":{"text":"Looking to gain more time to create value that employees and leadership will love? Engage your employees with a personalized experience and streamline HR administrative tasks through process automation tools. Neocase HR is an integrated, scalable, and flexible HR Service Delivery solution that allows HR organizations to reduce operational costs, enhance employee with our modules including, Case Management, Business Process Management, Self-Service portal, LiveChat, Knowledge Base, SLA's & more","@type":"Answer"}},{"name":"Who Uses Neocase HR?","@type":"Question","acceptedAnswer":{"text":"Gain more time to create value that employees and leadership will love with Neocase. Engage employees with a personalized experience & streamline HR tasks through process automation tools.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Human Resources Software","position":2,"item":"/directory/5/human-resource/software","@type":"ListItem"},{"name":"Neocase HR","position":3,"item":"/software/85956/neocase-hr","@type":"ListItem"}],"@id":"https://www.capterra.ca/software/85956/neocase-hr#breadcrumblist"}]}
</script>
