--- description: Learn more about Miva pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Miva Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [eCommerce Platforms](/directory/3/ecommerce/software) > [Miva](/software/83913/miva-merchant) # Miva Canonical: https://www.capterra.ca/software/83913/miva-merchant Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/83913/miva-merchant?page=2) > Miva offers a flexible and adaptable ecommerce platform built to increase revenue, conversions, and order value, while reducing costs. > > Verdict: Rated **4.7/5** by 85 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Miva? The Miva ecommerce platform is an ideal fit for growing mid-size and enterprise businesses. Miva supports successful B2B, B2C, and DTC businesses in a diverse variety of industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 85 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Miva - **Location**: San Diego, US - **Founded**: 1997 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Miva employs a revenue-based pricing model, which ensures that merchants are only paying for what powers their success. The Miva platform is best suited to growing mid-size and enterprise merchants that have complex business needs and are making (or planning to make) $1 million or more in annual online revenue. Contact Miva to receive a custom quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Abandoned Cart Saver - CRM Software - Catalog Management - Channel Management Software - Data Security - Discount Management - Email Marketing Software - Inventory Control Software - Inventory Management Software - Marketplace Integration - Multi-Channel Marketing - Order Management Software - Promotions Management - Reporting & Statistics - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Tax Management Software - Third-Party Integrations - eCommerce Management ## Integrations (60 total) - AdRoll - Affirm - Algolia - Amobee - Aptos Retail Merchandising - Avalara - Avectous - Celigo Integrator.io - Cloudflare - ConvertCart - Descartes ShipRush - Easyship - FedEx Ship Manager - FeedbackWhiz - Flxpoint ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) ## Related Categories - [eCommerce Platforms](https://www.capterra.ca/directory/3/ecommerce/software) - [Shopping Cart Software](https://www.capterra.ca/directory/30848/shopping-cart/software) - [Multi-Channel eCommerce Software](https://www.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [B2B eCommerce Platform Software](https://www.capterra.ca/directory/31821/b2b-ecommerce-platform/software) ## Alternatives 1. [Shopify](https://www.capterra.ca/software/83891/shopify) — 4.5/5 (6668 reviews) 2. [WooCommerce](https://www.capterra.ca/software/187800/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.capterra.ca/software/169007/wix) — 4.4/5 (10606 reviews) 4. [PrestaShop](https://www.capterra.ca/software/134005/prestashop) — 4.3/5 (331 reviews) 5. [Squarespace](https://www.capterra.ca/software/143461/squarespace) — 4.5/5 (3384 reviews) ## Reviews ### "Up and Down But On The Upswing" — 4.0/5 > **Grant** | *November 8, 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Flexible, SEO optimized, Small team and easy to know. Making great improvements with support and organizational structure. We have a wonderful rep and their tech support team is great and personable. You get a real person > > **Cons**: Lots of custom build fees and developer time paid to customize. We have had several crashes with site traffic. > > We’ve had a very up and down relationship with Miva however we are on a long stretch of great progress as they bring in better reps and restructure\! ----- ### "Miva" — 5.0/5 > **Teresa** | *April 27, 2022* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I liked the inventory tracking, revenue tracking and the automated emails that Miva generates. > > **Cons**: Sometimes the automated email to customers doesn't work so the customer gets no order confirmation. > > The benefits of Miva are seeing in real time when the customer is ordering online and what they are ordering. ----- ### "Miva has been a Disaster for us" — 1.0/5 > **Daniel** | *April 29, 2022* | Architecture & Planning | Recommendation rating: 0.0/10 > > **Pros**: I cant say I liked anything. Their backend is so hard to function. They don't update any of their user guides and don't want to help. > > **Cons**: Its almost impossible to use without a full time web disgner > > Terrible we have been failing as a business and its all because of Mivas functions. Switched to shopify and our sales are improving massively. ----- ### "Tried Shopify, Returning to Miva" — 5.0/5 > **Mike** | *January 26, 2021* | Retail | Recommendation rating: 5.0/10 > > **Pros**: Miva has impressive tech support, and includes features that Shopify requires monthly subscriptions for. Additionally, Miva let's you choose a credit card processor, which can potentially save you a ton of money vs. Shopify, which requires you to use their processor. > > **Cons**: In order to receive a lower cost subscription for Miva, I had to sign a 3 year contract. > > I have hosted my business with Miva for over 20 years. Several years ago, I had a Magento site developed with the intention of switching platforms, but pulled the plug after seeing how slow Magento websites loaded. I just had a Shopify site developed, with the intention of switching platforms, and saving on the monthly fee that Miva charges. Shopify is deceptive because it advertises low monthly costs to host your business. These fees are just the tip of the iceberg though. Shopify has very little inherent functionality, and to build a high functioning website requires monthly subscriptions to dozens of apps. These monthly app fees add up quickly, making the cost much higher than Miva. Miva includes very sophisticated software that doesn't require monthly subscriptions, and while the cost is still high, it is much lower than a shopify site. I never appreciated the tech support that Miva offers until I tried to get ahold of Shopify tech support. BIG difference\! Shopify does not offer phone in support, and their ability to assist is delayed through complicated forms that you must fill out, then a long wait for a low level tech to reply. Miva offers phone in support, and the turn around for an issue is quickly resolved. ----- ### "Incredible Ecommerce Tool" — 5.0/5 > **Jason** | *May 31, 2018* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Miva is very easy to work with for any online marketer or ecommerce professional. I have worked with them for complex websites and they were able to handle very large sites and very complex rules with no issues. > > **Cons**: Getting any third party to integrate with Miva is usually pretty expensive. Other ecommerce platforms like Magento and Shopify have simple apps for integration. The bigger Miva gets, the more this issue will go away. I just wish it would happen now\! Integration fees a lot of the time are way too much and make it difficult to add new functionality to my website. > > It's incredibly easy to use. I always suggest new stores to use Miva whenever possible. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/83913/miva-merchant?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/83913/miva-merchant) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data