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What Is Shopify?
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Sup
Who Uses Shopify?
Small to mid-size on standard plans and Enterprise companies on Shopify Plus.
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Reviews of Shopify
Still the 1st recommendation for e-commerce starter
Comments: I have used it since 2021. As a well-known e-commerce platform, its features are good enough. I can easily build a site without programming. The cost is okay for itself, though if you have enough features, you need to pay for third-party apps.
Pros:
The comprehensive app store, you can get almost all the features in it.
Cons:
The customer service, it is mostly via email communication and not that time effective.
Alternatives Considered:
Don't think, just DO. Be on Shopify.
Comments: I have implemented several sites onto Shopify with no issues. It's the best platform for businesses large and small.
Pros:
General userability is fantastic. ANYONE can be taught how to run a Shopify store! Drag and drop features are wonderful for homepage updates. Creating and editing products is wonderful.
Cons:
Out of the box subscription platform needs a lot of work.
Alternatives Considered:
DO NOT trust this evil company
Comments: After spending 8 months building and refining my store on Shopify, with absolutely no warning and no consultation with myself they took down my store and locked me out of my account permanently. They stated that my store was too 'high risk' for Shopify to support. We are a fully incorporated and licensed online retailer for garage equipment... would hardly say that is high risk. Over the 8 months we were building the store my experience with Shopify's systems and their customer service was absolutely horrible. I have never encountered a business with so little care for their customers. AVOID SHOPIFY AT ALL COSTS. would give 0 stars if I could.
Pros:
Absolutely nothing good to say about this company. Their user experience is terrible and their customer service is absolutely atrocious
Cons:
Shopify has no interest in supporting small business. All they want to do is take your money and they do not care at all what happens to your business. I have never encountered another business with so little care for there clients. They are crooks and bullies. their user experience is FULL of bugs, you will constantly be reaching out to customer service. Their customer service is AWFUL its only an online chat (there's no way to talk to them on the phone) with a bunch of agents who have no idea what they are talking about, I was constantly receiving contradictory answers from different agents. The only reason they have customers is because of their massive marketing budget pushing lies onto the public. If people knew how this business operated no one would be using it. I can honestly say I have never had a worse experience with any business in any sector than I have had with Shopify. 8 months of hard work and money down the drain after they deleted my store and locked me out with no warning, no explanation and no consultation. To quote part of their brief and rude email; "for security and privacy reasons we are unable to divulge the results of our reviews and investigations" which makes no sense considering everything in the investigation would just be my details and info.
Alternatives Considered:
Best e-commerce platform
Comments: Excellent software for e-commerce and is my go to choice.
Pros:
Ease of set up, and the speed at which you can launch your store.
Cons:
The additional costs to get a great theme rather than have to create one yourself. Saves time but is a hidden cost.
Shopify is the best!
Comments: Extremely positive. I would recommend it to anyone wanting to start an online store.
Pros:
Very user friendly, almost unlimited options for plugins and integrations. Shopify is the best e-commerce platform I’ve found yet.
Cons:
Occasionally customer support is a little bit slower.
