Who Uses SalesNexus?

Medium sized B2B sales teams from 5 to 100.

What Is SalesNexus?

The All in 1 solution for Sales Teams from 5 to 50. Designed by salespeople, for salespeople. SalesNexus automates outreach via email, text/sms and manages sales response and customer follow up. SalesNexus is easy to tailor to your unique business processes and allows salespeople to manage more relationships by automating on-going engagement campaigns.

SalesNexus Details

SalesNexus

http://www.salesnexus.com

Founded 2001

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SalesNexus pricing overview

See pricing plans

SalesNexus does not have a free version but does offer a free trial. SalesNexus paid version starts at US$45.00/month.


Starting Price

US$45.00/month See pricing details

Free Version

No

Free Trial

SalesNexus deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

SalesNexus Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Automated Scheduling
  • Behavior Analytics
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Content Management System (CMS) Software
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing Software
  • Email Templates
  • Engagement Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Mass Texting
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Promotion
  • Third Party Integrations
  • Website Analytics
  • Workflow Management Software

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  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management Software
  • Territory Management
  • Third Party Integrations
  • Workflow Management Software

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  • Document Storage
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  • Customer Surveys
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  • Customizable Forms
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  • Image Library
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  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
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  • Multi-Channel Communication
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  • Polls/Voting
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
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  • Scheduled Messaging
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  • Tagging
  • Template Management
  • Text-to-Win
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SalesNexus Reviews

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.2
Customer Service Software 4.6
Features 4.2
Value for Money 4.4

Review software

Share your experiences with other software buyers.

Write a Review!
John G.
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016-08-11

"Support at Sales Nexus is Over the Top!"

Comments: Everyone I have spoken to at Sales Nexus over the years has been extraordinarily responsive to my needs as a small company. The chat feature allows me to explain better my situation, and get better answers than a help desk. It also gives me a transcript of the exchange so I can save them and not forget the procedures. I am also impressed by the persistence of the support staff in pursuing my problem du jour to make sure that I’m totally satisfied. Sales Nexus is the center of my company’s marketing, and has been an investment that continues to return its cost to me as profits. I’ve tried many other ways of doing business, and none were as cost-effective and game-changing as Sales Nexus. The staff is available and super-intelligent. Today Mark knew to include a tweak that I forgot to say I needed, and I was amazed to see it already implemented for me without addition explanation or charge. Thank you guys at support in Sales Nexus. You make a difference for me everyday!

Pros: I use the email features of SN to great advantage. If you want to send a direct, personal message to a lot of people, Sales Nexus is really the cheapest and most reliable, while allowing you to get help every step of the way.

Cons: There may be features you won't need in the program, but it's still worth the benefits.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016-08-11
Walter D.
Author of Suspense & thriller Novels
Publishing, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020-03-19

"SalesNexus CRM is only for those who want it all!"

Pros: A database is a complicated and touchy part of about every business I can think of, including mine. I’m a writer of suspense and thriller novels. You may ask, why does a writer need a database.” The bottom line to that question is to sell more books. But to accomplish that goal, I deal with a bunch of folks in the publishing industry, agents, designers, videographers, editors, publishers, book printers, distributors, and many others. I also must keep track of book signing events, speaking engagements, vendor schedules, and so on. Phone calls, emails, snail mail and meetings, lots of meetings, accompany all of that.
With my SalesNexus Customer Relations Management system (CRM) and the expertise of their knowledgeable support crew, I can do all that is needed to attain my goals and more. Much more!
When I became a SalesNexus client, I was assigned one of the support tech’s, [SENSITIVE CONTENT HIDDEN]. That is a big deal. Most software firms don’t do that. You call the customer support line and deal with whichever technician is available. If like me, you have to integrate old data into the new SalesNexus system, it is going to take many phone calls. [SENSITIVE CONTENT HIDDEN] applies his knowledge and experience with the CRM system to fulfill my business requirements. With some other company, you’ll spend your time explaining to each new support specialist that takes your call over and over again the level of completeness and what else your project needs.
I’m not new to computers, their demands, and quirks

Cons: No, and SalesNexus not only cause us t switch from Hubspot but because of it's functionality, we will be eliminating two other vendor services.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020-03-19
Preston S.
President
Computer Software
Used the Software for: 1+ year
  • Overall Rating
    2.5 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1.5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2015-10-16

"We used SalesNexus for 2 years and are going to a new CRM this month."

Pros: Their support is good, both chat and email support. They also have good training videos to get you started. We licensed SalesNexus for the email marketing functionality and connection to Lead Ferrett for free leads which never really turned into any new business.

Cons: In the 2 years we've used it I can't think of one improvement or enhancement they made in the product. It really seems like its a disconnected collection of modules. Their groups which could function like a company aren't really connect easily to contacts. Their search function is old technology. The whole UI is more of 1990's look and feel rather than a modern UI. There is no integration with other systems like QB Online or other apps. There is no documents library though you can attach individual docs to contacts. Plus as I've researched other CRMs I've found their pricing to be on the higher side for what is really older software. While they do have campaigns, they have no way to build a contact form within the CRM and you have to pay them to link your own form so it will even add a lead to the CRM. Plus you then have to pay them to have a new lead set to automatically enter a drip marketing campaign.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2015-10-16
Cheryl F.
Administrator
Legal Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019-02-22

"Useful but no longer user friendly."

Comments: As previously stated: We use the system to calendar client visits and deadlines, docket important legal dates and record notes on the client.

Pros: Our firm uses the system for our docket/calendar and conflict database. It's effective for that purpose.

Cons: When the system did it's last major update, many of the flexible portions of the system were taken out of where they were useful and hidden under one lump system settings. For example: To add a new city, one must go to system settings/change fields/field/add a new entry when it used to be available right on the city field of a new client record. That's neither user friendly or efficient. One has to think like a programmer to navigate many portions of the database now. While it's fine for someone like me with that background, to a novice user it's confusing and frustrating.

Vendor Response

by SalesNexus on 2019-03-01

Cheryl,
Thanks for sharing your thoughts!
We want to make sure you're able to get the most out of SalesNexus. There IS a way to address your frustration with the City Drop Down. In Create & Change Fields, you can turn on the Allow User Edit List or Enter Custom Value or both.
The first will allow you to add items to the list on the fly while on a contact. The 2nd will allow you to enter a city for a given contact even if it's not on the list.
If you'd like, we can turn them on for you. Just let us know.
Or let us know if there is a good time for a quick call and we can walk you through it. Email us at [email protected]
Thanks,
Craig

  • Reviewer Source 
  • Reviewed on 2019-02-22
Kurtis S.
President
Real Estate, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016-10-11

"Still The Best CRM"

Comments: I have been using Nexus for 6 years. I'm a big CRM guy and I am constantly checking to see what else is out there- nothing has convinced me to move. The reasons are:
1) EXTREMELY custom - izable fields
2) VERY robust sorting abilities, you can sort, filter and search and find anything you are looking for
3) VERY robust scheduling follow up ability- with campaigns, you can schedule a series of activities on auto pilot
4) Reporting- so many ways to generate the reports you need
5) Dashboards (also very customizable) - can see your Key Perform. Indicators at a glance
6) VERY robust admin features- the ability to have separate sales reps/managers with different access/edit levels
There are many more reasons, but this is still the best CRM around!

Cons: Printing letters- the mail merge if you are mass printing is not very functional- needs work.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016-10-11