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What Is LiveRez?

LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.

You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.

Who Uses LiveRez?

Leverage the hospitality industry's leading software provider—LiveRez. Dynamic websites, booking platform, owner portals, CRM, trust accounting, built in CRM and operations platform—all included.

LiveRez Software - LiveRez and our included services give you everything you need to build a scaleable business. Marketing and mobile friendly websites, an intuitive booking platform, in-house connections to the top OTA's like VRBO and Airbnb, operations and accounting!
LiveRez Software - Mobile responsive, SEO friendly websites built by our expert design team bring you many marketing features, control over website edits, built-in marketing tools to increase guest booking conversions and engaging designs to increase owner acquisitions!
LiveRez Software - The booking platform includes robust reporting, instant quotes, built in CRM for lead tracking and communication and direct connections to OTA's like VRBO, AirBnb and more. Reservation grid, the owner portals and automated owner statements are a highlight
LiveRez Software - In house and included work order and maintenance platform provides operational efficiencies to accelerate the automated work order process. Work orders flow into the accounting system, you can create custom task and checklists and flag issues in real time
LiveRez Software - Automated trust accounting gives you access to all of your stakeholder statements, with a breakdown of every line item from every reservation. Perform reconciliations, pull 1099's, generate reports, and pay those dreaded annual/quarterly taxes with ease!

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Reviews of LiveRez

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.1
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Matthew
Matthew
Property Manager for Short Term rentals in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great people, great software

5.0 6 years ago

Pros:

The people behind the software is what makes this so valuable. Is we need help with something they are only a phone call or email away. They always get back to me the same day. I love this kind of support.

Cons:

The needs of our business keeps changing, keeping up with these changes are hard and sometimes take longer then I would like. I know the developer of the software are working hard to implement the changes.

Stacy
General Manager in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Love this Company!

5.0 3 years ago

Comments: I came from one of those larger companies, that promise everything and delivered nothing. Since I have been with Liverez they have always been upfront and truthful. If something didn't work they let me know. For me business is more than just business, I want a family relationship. The people that care about you more than there bottom line and want us all to succeed.

Pros:

Ease of setup and support doing so. Use of the software is very hands on and if not support is always there. Support is huge for us as we had none with our old company.

Cons:

I came here as they are an all in one, as time has gone on they have branched out(which I am excited about) but my cost has gone up adding all these other systems to run my business. However, if I want the top of the line everything, one company can't do it all. I am thrilled with all they do, and glad they allow other businesses to work together with us.

Rob
Owner in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

We'll see how this plays out...

3.0 5 years ago

Comments: Overall, LiveRez reminds my of VRBO in many ways. It is a legacy product. It has tons of features that have been built up over the years, but they have been haphazardly layered on top of each other, making the user interface very clunky and hard to navigate. Most importantly, they lack a lot of the features I need. Because they are an older company, they are still playing catch up, as their model was built on serving traditional vacation rental managers. I started my business on Airbnb only, and I'm now just branching out into more traditional channels. Unfortunately, I have to sacrifice too many of the features of Airbnb that I enjoyed. I have less flexibility in managing my listings. They say they are working on these issues, but as it stands right now I would not recommend this software if you have similar needs to mine. Honestly, the two things that are keeping me on board right now was the high cost of implementation and the LiveTrust software. If I could do it again, I would likely choose another partner, but we'll see how this goes.

Pros:

Though I have no experience with competing products, the LiveTrust software seems to fantastic so far and should simplify my bookkeeping. The LiveManager portion of LiveRez is also very good and should simplify my housekeeping procedures. The website they created for my business is fairly robust and is successfully converting bookings. While these things are good, they don't quite make up for the cons...

Cons:

I chose LiveRez because of their integration with Airbnb. In fact, they were the first to have a direct API connection to Airbnb, so I figured it would be robust. I was sadly mistaken. You lose the ability to manage certain part of your Airbnb listing. For instance, I can no longer add custom check-in instructions into the Airbnb app, which was one of my favorite features. Also, all of the amenities that Airbnb allows you to check off as "included" are not available in LiveRez. As a result, my properties are now displayed on Airbnb as missing critical amenities. Beyond that, their integration with NextPax is costing me big on the VRBO side. I was told, after integrating, that messaging on the HomeAway/VRBO app would be disabled and I should manage my inquiries directly through my PMS (LiveRez). Unfortunately, there is no place to do messaging in LiveRez! I can't get the guest contact information through HomeAway/VRBO, so I am currently stuck, unable to respond to inquires. Also frustrating is how rates are managed. You can set seasons, but it is damn near impossible to adjust the rates for specific days. Forget about dynamic pricing. Overall, LiveRez reminds my of VRBO in many ways. It is a legacy product. It has tons of features that have been built up over the years, but they have been haphazardly layered on top of each other, making the user interface very clunky and hard to navigate. Most importantly, they lack a lot of the features I need.

Daniel
Owner in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

It's all about the team that supports the product!

4.0 3 years ago

Comments: Our experience has been awesome. We love the company, the the support and engineering staff, and everyone we've had the pleasure of meeting or working with. I don't think we could have made a better choice for a platform to support us and out growth.

Pros:

The team behind the product! There is a real partnership between us and the software pros that created the platform and maintain it.

Cons:

Some of the functions are a bit outdated and cumbersome, but effective. This might be a real hinderance if there wasn't an awesome support team to help navigate thru it.

Amanda
Owner-CEO in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

LiveRez is the best software on the market!

5.0 3 years ago

Comments: My overall experience with LiveRez has been wonderful. From using the software as the GM of another company to setting up my own company with LiveRez, I have found the software and the team to add extreme value to my life as a vacation rental manager!

Pros:

I have several favorite features; the website, trust accounting system, the calendar. Everything is easy to navigate and presents very well.

Cons:

The only con is within the integration with Airbnb. There needs to be a way to import external OTA calendars to Airbnb to avoid double bookings without having to use a channel manager.