What Is LiveRez?

LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.

You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.

Who Uses LiveRez?

Leverage the hospitality industry's leading software provider—LiveRez. Dynamic websites, booking platform, owner portals, CRM, trust accounting, built in CRM and operations platform—all included.

Where can LiveRez be deployed?

Cloud-based
On-premise

About the vendor

  • LiveRez
  • Founded in 2007

LiveRez support

  • Phone Support
  • Chat

Countries available

United States

Languages

English

LiveRez pricing

Starting Price:

US$550.00/month
  • No free version

LiveRez does not have a free version. LiveRez paid version starts at US$550.00/month.

Pricing plans

About the vendor

  • LiveRez
  • Founded in 2007

LiveRez support

  • Phone Support
  • Chat

Countries available

United States

Languages

English

LiveRez videos and images

LiveRez Software - LiveRez and our included services give you everything you need to build a scaleable business. Marketing and mobile friendly websites, an intuitive booking platform, in-house connections to the top OTA's like VRBO and Airbnb, operations and accounting!
LiveRez Software - Mobile responsive, SEO friendly websites built by our expert design team bring you many marketing features, control over website edits, built-in marketing tools to increase guest booking conversions and engaging designs to increase owner acquisitions!
LiveRez Software - The booking platform includes robust reporting, instant quotes, built in CRM for lead tracking and communication and direct connections to OTA's like VRBO, AirBnb and more. Reservation grid, the owner portals and automated owner statements are a highlight
LiveRez Software - In house and included work order and maintenance platform provides operational efficiencies to accelerate the automated work order process. Work orders flow into the accounting system, you can create custom task and checklists and flag issues in real time
LiveRez Software - Automated trust accounting gives you access to all of your stakeholder statements, with a breakdown of every line item from every reservation. Perform reconciliations, pull 1099's, generate reports, and pay those dreaded annual/quarterly taxes with ease!
View 6 more
LiveRez video
LiveRez Software - LiveRez and our included services give you everything you need to build a scaleable business. Marketing and mobile friendly websites, an intuitive booking platform, in-house connections to the top OTA's like VRBO and Airbnb, operations and accounting!
LiveRez Software - Mobile responsive, SEO friendly websites built by our expert design team bring you many marketing features, control over website edits, built-in marketing tools to increase guest booking conversions and engaging designs to increase owner acquisitions!
LiveRez Software - The booking platform includes robust reporting, instant quotes, built in CRM for lead tracking and communication and direct connections to OTA's like VRBO, AirBnb and more. Reservation grid, the owner portals and automated owner statements are a highlight
LiveRez Software - In house and included work order and maintenance platform provides operational efficiencies to accelerate the automated work order process. Work orders flow into the accounting system, you can create custom task and checklists and flag issues in real time
LiveRez Software - Automated trust accounting gives you access to all of your stakeholder statements, with a breakdown of every line item from every reservation. Perform reconciliations, pull 1099's, generate reports, and pay those dreaded annual/quarterly taxes with ease!

Features of LiveRez

  • Accounting Software
  • Billing & Invoicing
  • Communication Management
  • Contact Management Software
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Lead Management Software
  • Maintenance Management Software
  • Marketing Automation Software
  • Online Reservations
  • Owner Statements
  • Rate Management
  • Reporting & Statistics
  • Reservations Management
  • Site Maps
  • Site Reservation Management
  • Vendor Management Software
  • Work Order Management

Alternatives to LiveRez

A fully integrated, accounting-based, vacation rental management software.
Leading vacation rental software with fee-free distribution, trust accounting, reservation management, & more for property managers.
Online bookings and guest management system that provides reservation sources tracking, group reservations, calendar with reminders. Learn more about ResNexus
Flexible and scalable cloud-based reservation management system for campgrounds, National Parks, RV parks, RV resorts, and marinas. Learn more about RMS Cloud
RezExpert is a fully featured Reservation & Property Management system suitable for any business that needs to manage bookings.
Hostaway helps you grow and manage your business with the help of advanced automations, marketing, communication and reporting tools. Learn more about Hostaway
NewBook is a powerful property management suite helping accommodation providers boost revenue and bookings and streamline operations.
eviivo is the original all-in-one booking suite. Our award-winning software is the simple way to manage guests, bookings and OTAs.
Channel manager with PMS tools and Booking engine. Manage your bookings, guests, accomodations and owners in one single place.

Reviews of LiveRez

Average score

Overall
4.6
Ease of Use
4.6
Customer Service
4.6
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Matthew
Matthew
Property Manager for Short Term rentals in U.S.
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great people, great software

5.0 5 years ago

Pros:

The people behind the software is what makes this so valuable. Is we need help with something they are only a phone call or email away. They always get back to me the same day. I love this kind of support.

Cons:

The needs of our business keeps changing, keeping up with these changes are hard and sometimes take longer then I would like. I know the developer of the software are working hard to implement the changes.

Stacy
General Manager in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Love this Company!

5.0 2 years ago

Comments: I came from one of those larger companies, that promise everything and delivered nothing. Since I have been with Liverez they have always been upfront and truthful. If something didn't work they let me know. For me business is more than just business, I want a family relationship. The people that care about you more than there bottom line and want us all to succeed.

Pros:

Ease of setup and support doing so. Use of the software is very hands on and if not support is always there. Support is huge for us as we had none with our old company.

Cons:

I came here as they are an all in one, as time has gone on they have branched out(which I am excited about) but my cost has gone up adding all these other systems to run my business. However, if I want the top of the line everything, one company can't do it all. I am thrilled with all they do, and glad they allow other businesses to work together with us.

Lindsey
Manager in U.S.
Real Estate, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Worst customer service ever experienced

1.0 6 years ago

Comments: This company delivered the absolute worst customer service I have ever experienced. They promised a key feature (Airbnb integration) which they could not deliver once we were ready to go live. They conned us into paying the remainder of our balance before the site went live prior to informing us that they could not follow through on the integration. Most legitiamate companies in this position would have offered to return your money immediately knowing that the sole reason we purchase the software was for a feature they could not deliver. Not these people. They were so rude and unprofessional that I contacted one of their competitors for assistance after months of no response from live Rez. Streamline was able to put us in touch with Airbnb directly who immediately offered to help us with the integration. By this point we were so turned off by our experience w live Rez that we just wanted our money returned so we could switch over to a more professional company. Live Rez put us in touch w a rep who profusely apologized for our experience and promised to speak to CEO and get back to us with a solution to make up for our negative experience -- she never called us back or answers any of our calls. After several months of radio silence from live Rez we disputed the charge and filed a complaint with the BBB. The finance director from live Rez lied in writing to the BBB and chase bank in an attempt to keep our money. I then involved -- The CEO of live Rez -- he promised to step in and assist after I made him aware of the chain of events questioning why I didn't reach out to him sooner -- it's now been 6 months and he has avoided all attempts to resolve this issue in a respectful manner. He uses the holiday and bad weather as excuses to avoid our calls and emails. I would not recommend this company due to their lack of integrity, business ethics, and decency.

Pros:

Most of the team memebers where very professional during the set up process. I liked the features and design of my site and was excited that they told us that we would be treated like partners rather than customers.

Cons:

They did not deliver on the key features they promised and did not provide efficient/reasonable solutions that any professional would expect if they were in our position

LiveRez Response

5 years ago

Hi Lindsey, First, I want to apologize for the situation with Airbnb, which seems to be at the heart of your issue. As you now know, Airbnb occasionally restricts ALL of its API partners from listing properties in certain markets. When you signed up with LiveRez, your market was allowed on Airbnb. However, during your implementation the status of that market changed. And currently, it's back to being allowed. I know we've been working with you on a solution for a while now, and we even took your issue directly to Airbnb. We feel like the solutions we've offered have been more than fair and would accommodate you listing your properties on Airbnb. We wish you the best in the future, whether you decide to continue with LiveRez or find another software solution. Please let us know if there's anything we can do to help. Best, Rob Holderness Director of Marketing

Brian
Owner in U.S.
Hospitality, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

We feel like partners with Liverez

5.0 4 months ago

Comments: Live Rez always been easy to work with and with the new team it's even easier now.

Pros:

The things I like most about the software is the fact that it is true partnership. They work with us all the time on making improvements and new features.

Cons:

They went through a rough patch wouldn't have it IQ bought them but everything seems to be back on track and going well

Amanda
Owner-CEO in U.S.
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

LiveRez is the best software on the market!

5.0 last year

Comments: My overall experience with LiveRez has been wonderful. From using the software as the GM of another company to setting up my own company with LiveRez, I have found the software and the team to add extreme value to my life as a vacation rental manager!

Pros:

I have several favorite features; the website, trust accounting system, the calendar. Everything is easy to navigate and presents very well.

Cons:

The only con is within the integration with Airbnb. There needs to be a way to import external OTA calendars to Airbnb to avoid double bookings without having to use a channel manager.

Alternatives Considered: Streamline and Guesty

Reasons for Switching to LiveRez: Familiarity, true trust accounting software, and over the years I have become a loyal LiveRez partner!