--- description: Learn more about Dematic Sprocket pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dematic Sprocket Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Fixed Asset Management Software](/directory/10026/fixed-asset-management/software) > [Dematic Sprocket](/software/81734/dematic-sprocket) # Dematic Sprocket Canonical: https://www.capterra.ca/software/81734/dematic-sprocket Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/81734/dematic-sprocket?page=2) > Whether performing repairs, preventive maintenance, inspections, or corrective maintenance, tracking technician work orders and time. > > Verdict: Rated **4.6/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 17 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Dematic - **Location**: Grand Rapids, US ## Commercial Context - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcoding/RFID - Inventory Management Software ## Support Options - 24/7 (Live rep) - Chat ## Category - [Fixed Asset Management Software](https://www.capterra.ca/directory/10026/fixed-asset-management/software) ## Related Categories - [Fixed Asset Management Software](https://www.capterra.ca/directory/10026/fixed-asset-management/software) - [Maintenance Management Software](https://www.capterra.ca/directory/30058/maintenance-management/software) ## Alternatives 1. [MaintainX](https://www.capterra.ca/software/179296/getmaintainx) — 4.8/5 (1005 reviews) 2. [Asset Essentials](https://www.capterra.ca/software/113574/assetessentials) — 4.4/5 (284 reviews) 3. [Q Ware CMMS](https://www.capterra.ca/software/87768/q-ware-cmms) — 4.6/5 (60 reviews) 4. [Maintenance Care](https://www.capterra.ca/software/133246/maintenance-care) — 4.7/5 (105 reviews) 5. [Eptura Asset](https://www.capterra.ca/software/125977/managerplus) — 3.9/5 (195 reviews) ## Reviews ### "Very Satisfied Customer for 14+ Years\!" — 5.0/5 > **David** | *September 7, 2018* | Higher Education Software | Recommendation rating: 10.0/10 > > **Pros**: It has a very robust preventive maintenance module, and a strong PM program is the key to success in any facilities department. I also like to auto-email functionality for any type of report or system activity you want. This make me a much more informed and effective manager. > > **Cons**: I don't have any complaints about Sprocket currently. It seems that whenever a problem or glitch arises, the Sprocket team addresses it immediately. We meet with our Sprocket representative in a weekly online meeting, and he resolves most of our concerns right in the meeting. > > Sprocket meets our needs very well. We are particularly happy with how it organizes our maintenance workflow by auto-dispatching service requests to the appropriate technicians. We love how it automatically notifies customers and management by email as the status of work orders change and when they are completed. We are pleased with the way Sprocket emails detailed billing statements to our customers each months and downloads financial information into our accounting software. We absolutely love Sprocket\! ----- ### "RiverPark Dematic Review" — 5.0/5 > **David** | *September 10, 2018* | Commercial Real Estate Software | Recommendation rating: 10.0/10 > > **Pros**: The ease of use, I found the APP very easy to manipulate and user friendly. I like the way you can pull up WOs and add time, pictures, documents and notes to close out a work order. It easy to go from one work order to another and it has a history so you can easily go back and forth through work orders. > > **Cons**: Sometimes the certificates run out on the APP and can cause some problems but for the most part it runs pretty smooth > > We are able to keep good records an the way work orders are being handled and keeping a good time stamp ----- ### "Dematic Sprocket the best experience with CMMS software" — 5.0/5 > **Roger** | *September 7, 2018* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of use: Sprocket is straight forward and easy to use as work orders are created by filling out a few short fields and by adding email addresses the contact is notified when work orders are opened, status changes, and closed. Preventive maintenance schedules are created quickly and scheduling PM's are an easy step by step process including equipment numbers, location and data tracking along with costs. Sprocket customers support is second to none and technicians answer calls and address needs immediately and are very helpful when programming changes are required by the customer. You can talk to a programmer, if needed, on your first call. Sprocket software and technical support costs are very reasonable compared with most CMMS programs. > > **Cons**: I can't honestly say there are things I don't like about Sprocket as it works very well for our needs. I would like to see the reporting system a little easier to use but Dematic Sprocket creates most of our reports so the point is almost moot but time could be saved if we were more comfortable with creating reports. > > We have been with Sprocket for 13 years almost since the day Sprocket was created. We have had ups and downs over the years with technicians, software updates and upgrades but the past 8 years have been the best experience we have had with technical response, accessibility of Sprocket, willingness to help with programming changes such as Sprocket/Banner payroll integration, Project Management modules, inspection creation and processes all help to make our organization more efficient. ----- ### "Sprocket Review" — 3.0/5 > **James** | *September 7, 2018* | Mining & Metals | Recommendation rating: 7.0/10 > > **Pros**: Ease of use User friendly interface Ability to add users > > **Cons**: Initial training was more involved than initially thought ----- ### "Fully customized Property Accountability Tool that gets the job done\!" — 4.0/5 > **Brian** | *September 13, 2018* | Logistics & Supply Chain | Recommendation rating: 9.0/10 > > **Pros**: Sprocket can be fully customized to meet the needs of a variety of programs. We use it heavily to track property on two different Government programs where the property is located in multiple theaters of operation. We've been very successful with it. > > **Cons**: The end user can do a lot of the customization but I've had to rely on Dematic support for some of the more complex jobs. > > Would not hesitate to use Sprocket again on future work. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/81734/dematic-sprocket?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/81734/dematic-sprocket) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data