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Valant EHR Suite
What Is Valant EHR Suite?
Valant EHR boosts clinical efficiency and financial outcomes, enabling you to provide exceptional care and run a successful practice. Access tools to manage prospective patients and get MYIO - the user-friendly behavioral health patient portal. Run your practice through an all-in-one solution with built-in outcome measures, intakes, easy-narrative notes, billing, reporting, eRx, online bill pay, & telehealth. Offer seamless medication management, therapy, group counseling, & more with Valant.
Who Uses Valant EHR Suite?
Behavioral healthcare outpatient practices, including both solo and group practices. Designed specifically for psychiatrists, psychologists, therapists, and other mental health professionals.
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Reviews of Valant EHR Suite
Highly recommended!
Comments: The business benefits include a significant decrease in time spent on administrative tasks and documentation leaving me more time for clients, myself, and reducing my overall stress level. Additional business benefits include increased confidence for accuracy in billing and being paid in a timely manner, also increased confidence that my clinical documentation will meet or exceed audit requirements. And as a clinician, it enhances my ability to provide more meaningful assessments to clients.
Pros:
Valant is a clinically comprehensive and sound software that is intuitive to practitioners and user-friendly. It provides exceptional options to support top-notch clinical documentation, organize and track all functions in charts, scheduling, and billing, it includes customizable options for calendars, documents, notes, treatment plans, and so on. Using this software makes my record-keeping and all other administrative tasks easy, fast, accurate, and saves me valuable time and provides excellent security and peace of mind. Also, their customer support is the best I have ever encountered.
Cons:
Integration with my previous business was quick and easy. I find all the features exceed my expectations. I did not find the webinars particularly helpful; although they were well-organized, for me they moved too fast through too much new information and I wasn't able to grasp or retain it well. The ability to grasp the user skills was greatly enhanced by the Knowledge Base provided and by patient and knowledgeable customer service personnel that could walk me through some processes and explain things and answer questions during the process.
Alternatives Considered:
Exceptional Software and Exceptional Performance
Comments: I have recommend Valant to all of my group practices because I know it will help them to be more lucrative and minimize hours worked by staff. I am very satisfied with Valant.
Pros:
What I like most about the software is the way I can fluidly maneuver through the screens with ease and that I can have multiple tabs up at the same time.
Cons:
I don't necessarily have a con but it would be great to integrate Telehealth Services capabilities within the software.
Valant Medical Solutions Response
5 years ago
Hi Jeanne! Thank you for leaving a review. We are pleased to hear about the ease of use!
Overpriced for an outdated, frustratingly slow and buggy system
Comments: Was hopeful but after signing on under the promise of an upgrade due 6 months after my contract started, a year later I am still waiting for said upgrade while now we are experiencing so many crashes and freezes a day, we literally don't have time to call and report anymore as it is now costing me money to use the program, staff who are now drastically impacted by them not being able to perform their job in a timely and efficient fashion, and then sit on hold for 45 minutes to report an issue that we reported numerous times without being provided an actual solution or anything that would make it worth staying with them while we are being negatively impacted on a daily basis due to these technical issues.
Pros:
It had all the components I need for a large practice, billing, scheduling, note templates, cc integration, e-prescribing, reports, and reminders and some extra like a portal, although useless, measures, and the ability to have seperate locations.
Cons:
Where do I start? Crashes numerous times a day is the biggest one, won't sync to a google calendar in the right time zone, there is no mobile app, just a mobile site version, client portal doesn't do much of anything other than send measures to clients to fill out in advance, be able to download a pdf of their statement, and send secure messages to one provider only. Would it be too much to ask to be able to send intake paperwork for an electronic signature or at least be able to integrate with an e-sign program like Intake Q? If you have a multi-specialty practice which has a prescriber, clients can not send secure messages to their therapist and to their prescriber. Clients can't send messages to the admin or schedulers. It only sends an email users that they have a secure message in Valant to review if it comes from a client but not from another user in the practice. The reminders are queued up to be sent out 72 hours in advance so if clients cancel after that, they still get reminders. Reminders don't include office location if you have multiple office locations and can't be customized. Even though the note templates are expansive for some reason, some of the fields that are present on both intake and return visit notes, not all of the content from those fields carry over from the intake into a return visit progress note such as mental health history! And that field is one that will appear on all notes even when it is not filled out, unlike some tabs that will be omitted
Valant works for me
Comments: excellent, I have used it more than 10 years and like it better than any other EMR
Pros:
easy to use, I can dictate or type my notes, which gives me so much flexibility
Cons:
a lot of tabs that we don't really need
Truly Better Than Most
Comments: The overall experience has been great. I have used many medical and mental health billing platforms and this has been the best so far.
Pros:
Valant has a user friendly interface, incredibly easy to use, and we can keep everything right here in the system. Customer service is great and easy to work with when anything is needed.
Cons:
That you must purchase another system for claims managment. That can become super expensive and difficult moving between both systems.
