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Qgiv
What Is Qgiv?
Qgiv exists to help nonprofit organizations raise more with a comprehensive suite of fundraising tools featuring donation forms, event registration, peer-to-peer fundraising, text giving with outbound messaging, and auction events. Collectively, Qgiv has helped over 20,000 fundraisers raise more than $3.5 billion for their causes and provide a more personalized giving experience for donors.
Who Uses Qgiv?
We work with nonprofit organizations of all sizes, from brand-new nonprofits who just filed their 1023s to national organizations with many chapters.
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Reviews of Qgiv
We use Qgiv to bring in donations to our organization.
Comments: Great information about our donors that allow us to follow up, connect and take action towards. Additionally, the real time availability of what is coming in is very nice!
Pros:
Very intuitive, easy to use. Pretty straightforward and A LOT of functionality. Reporting is VERY ROBUST! Lots and lots of data made available via their dashboard.
Cons:
Probably cost. As a non-profit, would like more competitive pricing available an d more options to allow customers to purchase only what they need. Also, would really like to see a more customer friendly text giving platform.
Ease of Use
Pros:
I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful!
Cons:
The cost is expensive per month for our non profit as I understand things are expensive but every penny we spend is a penny we lose.
Qgiv Response
3 years ago
Hi Michelle! Thanks so much for your review! We love that your registrants found it so easy to sign up for events! We've got some exciting changes on the horizon we think you'll love. We're sorry to hear that pricing is a pain point for you. We make every effort to be transparent, fair, and flexible in our pricing structure. If you have any feedback on what could make the system more valuable to you, we'd love to hear about it! Send us an email at [email protected] and we'll talk through it.
Qgiv Non-Profit Review
Pros:
I love the ease of taking credit card donations. It is nice to have a system we can offer that service for, as we have a lot of elderly donors who have a hard time doing stuff like that online, so they call their donation in. I also love that Qgiv can integrate with Donor Perfect, that makes things so much easier and faster! Saves me a ton of time!!
Cons:
Some times when I integrate with DonorPerfect Qgiv will put a donation in as "new" because all the data is not filled in, sometimes people just give their name. SO that can be confusing and messy sometimes because I then have multiple "donors" who are actually the same person.
I don't love or hate Qgiv...
Comments: We only use Qgiv for our walks, so we use it a couple of times a year. Using Qgiv is really frustrating at first, but once you talk to someone, it helps a lot. Time is needed at the beginning to understand the program and set-up, but once you spend that time, working with Qgiv gets easier. From a marketing standpoint, I do wish it the design of it could be stronger.
Pros:
Qgiv has really good customer support. Whenever I have questions, I am able to chat with someone or call to figure things out. Their timing is really useful. It is super helpful when I started using Qgiv.
Cons:
When starting, it's not as easy to understand how to customize everything the P2P pages. It's not the most intuitive setup. Also, for P2P, it would be nice to have the ability to restore last years' captains/team pages.
Qgiv Response
3 years ago
Thanks so much for leaving a review, Douachee! We're glad to hear that you've been able to chat through things with the Customer Experience team. ...aaaand we've got some good news! We're making some updates later this year to the peer-to-peer platform that we think you'll love. Stay tuned! :)
Complex data tracking
Comments: We've really appreciated the details we can pull from QGiv, and feel like it has given us a better handle on our fundraising efforts.
Pros:
We capture a lot of unusual data at some of our events, and QGiv lets us build custom fields to track those answers.
Cons:
Sometimes it can be hard to figure out what type of fundraiser you need to set up and where to start from. Once you get started, it's easy, though.
Qgiv Response
2 years ago
Thanks so much for your review, Amanda! We're happy to hear that you find the custom fields on Qgiv forms easy to use and helpful! If you ever have feedback on what we could do better, please let us know at [email protected]!
