--- description: Learn more about DevTrack pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DevTrack Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/30090/bug-tracking/software) > [DevTrack](/software/80833/devtrack) # DevTrack Canonical: https://www.capterra.ca/software/80833/devtrack Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/80833/devtrack?page=2) > TechExcel DevTrack is the leading issue and bug tracking tool used by the most discerning development teams around the globe. > > Verdict: Rated **4.3/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DevTrack? Bug tracking tool that helps businesses of all sizes track and manage tasks, defects, change requests, and other development issues in products. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 15 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support Software | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: TechExcel - **Founded**: 1995 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Audit Trail - Project Management Software - Ticket Management - Workflow Management Software ## Integrations (1 total) - Jenkins ## Support Options - Email/Help Desk - 24/7 (Live rep) - Chat ## Category - [Bug Tracking Software](https://www.capterra.ca/directory/30090/bug-tracking/software) ## Alternatives 1. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15314 reviews) 2. [GitHub](https://www.capterra.ca/software/129067/github) — 4.8/5 (6155 reviews) 3. [TestMu AI](https://www.capterra.ca/software/170732/lambdatest) — 4.6/5 (543 reviews) 4. [Mattermost](https://www.capterra.ca/software/170524/mattermost) — 4.4/5 (168 reviews) 5. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews) ## Reviews ### "An excellent tool for Software Defect Tracking." — 4.0/5 > **T. Ryan** | *July 9, 2020* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: I was the primary administrator for THQ's DevTrack solution for nearly 5 years. The system was extremely reliable and flexible in terms of it's accessibility and adaptability. At THQ we had about 30 to 40 active projects going at a time with teams that ranged in size form 10 people to 300. In many cases the development teams were located at different studios around the world. DevTrack needed to be flexible enough to meet the needs of those groups and be flexible enough to accommodate different bug tracking workflows. > > **Cons**: DevTrack's was somewhat difficult to configure and update. Tech Excel's support team was fantastic and helped me through many upgrades over the year, but I am not confident that I would have been able to properly configure it without their help as there are many aspects of the initial installation that were somewhat obtuse. > > Overall I was extremely happy with DevTrack. I was able to quickly spin up new projects and teams were able to come online and start tracking defects very quickly. The reporting features were powerful. It was just a very great tool . ----- ### "Bug Tracking Tool" — 5.0/5 > **Arin** | *June 9, 2021* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Setting up a project in the devtrack tool is easy. We can even link the project in devtrack to the requirements or can also setup as a standalone project. Tracking is easier and works great. And project manager can add users easily. We can even choose \& implement the methodology as per our need. Managing different releases in Devtrack is great and it works seamless. > > **Cons**: I feel that the look and feel of the software is now outdated. Though it has very good features but the overall UI needs an upgrade. > > Other one of the best feature I can state is the integration with other software Devtest which is used for writing test cases. ----- ### "It's a bit outdated compared to newer products" — 2.0/5 > **Glen** | *December 8, 2016* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: We used if for many years so it did the job and R\&D and Support used it together. > > **Cons**: It isn't up to date, per the last release I experienced. Also reporting was very challenging and not user friendly. > > We used devtrack for many years and it was very difficult to get the data out of the system. I couldn't ever understand how to query or get reports simply. It should be easy to see what cases you created or how many cases are from a certain area, but it isn't. ----- ### "DevTrack: Go-To for Efficient Task and Bug Management" — 5.0/5 > **Sugam** | *October 12, 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I've been using DevTrack for a while now, and it's safe to say that it has become the go-to tool for bug tracking and project management. The ability to link bugs, view ownership history, and attach various types of media to tasks is a real game-changer. A standout feature is the ability to branch tasks, allowing us to create a clear workflow history and keep an eye on how bugs evolve and how tasks progress. > > **Cons**: There can be redundancies within workflows which can lead to complexities in task management and potentially create inefficiencies in project planning and execution. I have to carefully consider how to structure the workflows within DevTrack. Sometimes, the user interface can also be overwhelming and complicated as well. ----- ### "This is a fairly complicated software" — 4.0/5 > **Bob** | *April 26, 2018* | Recommendation rating: 5.0/10 > > **Pros**: There are a lot of features available and a ton of customization options to create the workflow our company needed. > > **Cons**: The software just seems to be a bit more complicated than necessary. The custom reporting is cumbersome and I have a fair amount of difficulty getting the information I want on my reports. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/80833/devtrack?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/80833/devtrack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data