--- description: Learn more about Total Office Manager pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Total Office Manager Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Total Office Manager](/software/80729/total-office-manager) # Total Office Manager Canonical: https://www.capterra.ca/software/80729/total-office-manager Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/80729/total-office-manager?page=2) > Award-winning field service management accounting software with dispatching, equipment tracking, scheduling, and more. > > Verdict: Rated **3.7/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Total Office Manager? Contracting companies in the HVAC, plumbing, electrical, construction, landscaping, home remodeling industries and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 48 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Aptora - **Location**: Lenexa, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$175.00 - **Pricing model**: Per User - **Pricing Details**: DESKTOP SOFTWARE Hosted Version: Enterprise Edition - $2,500 Initial Setup Fee User Licenses - $175.00 (each user) On-Premise: Enterprise Edition - $12,500 User Licenses - 5 Users are Included, $1,000 Each Additional (one-time fee) MOBILE SOFTWARE Hosted Version: Mobile App - $2,000 (one-time setup fee) User Licenses - $125.00 Each (none included) On-Premise: Mobile App - $10,000 User Licenses - 10 Included, $500.00 Each Additional (one-time fee) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Software - Billing & Invoicing - CRM Software - Contact Database - Contract/License Management - Customer Database - Customer Management - Dispatch Management - Electronic Signature - Equipment Tracking - GPS - Inventory Management Software - Maintenance Scheduling - Mobile Access - Mobile App - Online Time Clock - Payment Collection in the Field - Quotes/Estimates - Routing - Scheduling Software - Service History - Technician Management - Work Order Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.capterra.ca/directory/10009/field-service-management/software) - [HVAC Software](https://www.capterra.ca/directory/30107/hvac/software) - [Plumbing Software](https://www.capterra.ca/directory/30673/plumbing/software) - [Electrical Contractor Software](https://www.capterra.ca/directory/31006/electrical-contractor/software) - [Locksmith Software](https://www.capterra.ca/directory/31675/locksmith/software) ## Alternatives 1. [Jobber](https://www.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Kickserv](https://www.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) 3. [Less Paper](https://www.capterra.ca/software/158852/less-paper) — 4.9/5 (30 reviews) 4. [ServiceTitan](https://www.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) 5. [FieldPulse](https://www.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews) ## Reviews ### "Sad but true" — 1.0/5 > **Stephen** | *January 6, 2025* | Facilities Services | Recommendation rating: 0.0/10 > > **Pros**: Thought it was the solution to our quickbooks dislike. > > **Cons**: They were unable to meet any of the three deadline 1-24, 2-24 , 12-24 to get us activated. > > Disappointing and expensive. Tens of thousands of dollars and no software activation. Finally lost confidence and Trust. ----- ### "Great software" — 5.0/5 > **Lee** | *May 17, 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: flat rate, schedule board, and maintenance agreement consolidation is awesome > > **Cons**: There is nothing that we do not like about this software > > Great folks to work with ----- ### "TOM review" — 4.0/5 > **Verified Reviewer** | *May 13, 2019* | Construction | Recommendation rating: 7.0/10 > > **Pros**: It has flat rate and t\&m capabilities for techs in the field via Mobile application. We had used Aptora's flat rate program via printed books in the past, which was a plus for our techs, and TOM integrates with Flat Rate Plus. > > **Cons**: Training of the techs has been rocky; I would recommend having an Aptora rep come to your business to train in person. We tried live training via web, but found it was difficult to keep all techs at same pace to keep up with trainer. > > We are processing all service call work orders and invoicing through TOM. It's been working fairly well and is nice to be able to email invoices direct to customers through TOM and Mobile application. ----- ### "Best software on the market\!" — 5.0/5 > **Tony** | *January 3, 2022* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love all the features and the ability you have in the software to run your business any way you choose. I love the support you receive from everyone at Total Office Manager. I love how I only have to worry about one software to run my business. All my accounting info is in Total Office Manager. > > **Cons**: They are missing a customer portal for approving estimates or making payments. Not a big deal as I know they are working on it and hopefully will be available soon. > > Overall Total Office Manager has allowed me to run my business very efficiently. I am grateful to have this software available to me. ----- ### "Oh how things change\! Was great while paying the money, but now, crash and burn sucka\!" — 1.0/5 > **Chris & Annaliza** | *November 12, 2019* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Local server, can do a lot, have loads of things on one screen by having line items occupy a small space rather than most cloud or others that little information occupies much screen real estate. > > **Cons**: Cluttered, chaotic GUI with the right click menus inconsistent with each other. Mobile app operates differently than Total office manager. For example, when making a change to an invoice in TOM, TOM then goes behind our back and completes the invoice without saying or asking if we want the invoice to be completed.. I have constantly suggested to fix the problem, it has cost us much, but they said thats the way it is suppose to operate while Mobile on the other hand, will ask you with a pop up window, if you want the invoice to be completed, I suppose thats the way mobile is suppose to operate as well, completely different than TOM, When I say "mobile" its like a new arm to TOM that likes to slap you in the face occasionally.. TOM and Aptora mobile compete with each other rather than integrate with each other.. The schedule board for example, there is a new and an old, you can use either one, they work quite differently from each other.. There is an old schedule board, which is a lot faster than the new one and integrates well with TOM, and the new one seems like its a completely different transition into a completely different operating system. The SQL server setup utility is pretty much a complete fraud by claiming capabilities it does NOT have.. Not sure why that utility keeps getting worse over time, but not a single attempt has been made to fix the "enterprise server utility" but rather work arounds have been created without instructions.. > > At the beginning TOM was great, sure it had small issues that I was certain would be addressed and everything would improve, but that is all wrong.. They spent lots of time and money making a stupid message reporting system so they could search if anybody was texting a bad word to somebody else, and you could make a pie chart of how many times somebody said one stupid word or another LoL. Meanwhile, TOM continued to get more bloated, top heavy, and cluttered with more crap and less organization. I made countless pleas to consolidate and organize menu's to be more consistent with each other even gave detailed mathematical examples of how many hours over the course of a year could be saved to make the software better and how to better streamline menus, but excuses were made to avoid any improvements after I proved without any doubt efficiency could be increased. Aptora wasnt interested. Eventually I was having problems with my TOM and I wanted to upgrade to the latest version. The rep I talked to was a nube, It was a Friday and I had a lot of catch up work, so they took my money and had no more interest in making sure anything worked.. I told nube dont run off till the registration error is fixed. Nube told me it will be later, after everybody is gone. Well no it didnt. I was screwed all weekend scrambling with work arounds and Monday they called ready to help, but I was up all night all weekend and demanded a refund, now they are pissed and dont want to take my money anymore.. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/80729/total-office-manager?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/80729/total-office-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data