---
description: Learn more about Smartsheet pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Smartsheet Pricing, Reviews & Features - Capterra Canada 2026
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Breadcrumb: [Home](/) > [Project Portfolio Management Software](/directory/30862/project-portfolio-management/software) > [Smartsheet](/software/79104/smartsheet)

# Smartsheet

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> Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.
> 
> Verdict: Rated **4.5/5** by 3565 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smartsheet?

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3565 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more

## Features

- Activity Planning
- Analytics
- Approval Process Control
- Asset Tracking Software
- Availability Management
- Brainstorming
- Calendar Management
- Campaign Planning
- Capacity Management
- Channel Management Software
- Content Management System (CMS) Software
- Cost Estimating
- Customizable Forms
- Dashboard Software
- Data Tabulation
- Document Review
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Data Capture Software
- Expense Tracking
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Ideation
- KPI Monitoring
- Multi-Campaign
- Multiple Projects
- Preventive Maintenance Software
- Prioritization
- Process Modeling & Designing
- Product Roadmapping
- Project Management Software
- Project Scheduling
- Project Tracking Software
- ROI Tracking
- Resource Scheduling
- Skills Tracking
- Sprint Planning
- Strategic Planning Software
- Subcontractor Monitoring
- Task Editing
- Task Management Software
- Third-Party Integration
- Time & Expense Tracking
- Time Tracking Software
- Work Order Management
- Workflow Automation
- Workflow Configuration

... and 90 more features

## Integrations (70 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Box
- Cronos
- Docusign
- Domo
- Dropbox
- Easy Insight
- Egnyte
- Evernote Teams

... and 55 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Project Portfolio Management Software](https://www.capterra.ca/directory/30862/project-portfolio-management/software)

## Related Categories

- [Campaign Management Software](https://www.capterra.ca/directory/30012/campaign-management/software)
- [MRM Software](https://www.capterra.ca/directory/31020/mrm/software)
- [Event Marketing Software](https://www.capterra.ca/directory/31542/event-marketing/software)
- [Strategic Planning Software](https://www.capterra.ca/directory/31031/strategic-planning/software)
- [Product Management Software](https://www.capterra.ca/directory/30865/product-management/software)

## Alternatives

1. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15500 reviews)
2. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13758 reviews)
3. [monday AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6123 reviews)
4. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23635 reviews)
5. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9271 reviews)

## Reviews

### "Excellent tool for managing projects and improving team collaboration" — 4.0/5

> **Nigel** | *September 17, 2026* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to create and manage project plans.&#10;Spreadsheet-style interface is familiar for Excel users&#10;Strong automation capabilities that reduce manual follow-up&#10;Excellent collaboration features with comments, attachments, and notifications&#10;Cloud-based and accessible from anywhere
> 
> **Cons**: Advanced features have a learning curve&#10;I find the interface dated compared to newer project management tools&#10;Mobile app functionality is more limited than the desktop experience
> 
> We have been using Smartsheet to manage projects, track tasks, and monitor deadlines across multiple teams. The spreadsheet-style layout made it easy for staff to adopt quickly since many were already familiar with Excel.&#10;&#10;The automation features have helped reduce manual follow-up work by automatically notifying team members of upcoming deadlines and status changes. The reporting and dashboard capabilities also provide management with a clear overview of project progress without having to request constant updates.&#10;&#10;One of the biggest benefits has been the ability for multiple users to collaborate in real time while maintaining a single source of truth for project information. Integrations with Microsoft products have also helped streamline our workflow.&#10;&#10;The only drawbacks are that some advanced features require time to learn, and licensing costs can add up for larger teams. However, the productivity gains and improved visibility have outweighed these challenges.&#10;&#10;Overall, Smartsheet has become an important part of our project management process and has significantly improved organization, accountability, and communication across our teams.

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### "Strong Project Tracking and Collaboration Tool With Good Automation Potential" — 5.0/5

> **Basel** | *May 2, 2026* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system. I like that it feels familiar because of the spreadsheet-style layout, but it adds workflow automation, approvals, attachments, comments, dashboards, and reporting on top of that. It is especially useful when multiple departments need visibility into the same project or process.
> 
> **Cons**: The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools. Some advanced automations and reporting features take time to configure properly. It can also become messy if sheets, permissions, and workspaces are not structured carefully from the beginning.
> 
> Overall, my experience with Smartsheet has been positive. It is a reliable platform for project collaboration, task tracking, approvals, and process management. It works well when teams need a shared source of truth instead of relying on emails, spreadsheets, and scattered updates. The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules. For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option.

-----

### "Smart sheets are the best." — 5.0/5

> **Dhruv** | *March 23, 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Great for online sheets and team work. Easy and makes task management easy. Increase your productivity level.
> 
> **Cons**: Sometime it takes a little bit of time when multiple people are working on the same sheet to reflect but it is instant so I am fine with it.
> 
> Value for money rather than paying for drive. Great customer support. Must use in day to day workplace for better efficiency.

-----

### "Powerful tool for project and task management" — 5.0/5

> **Roger** | *January 21, 2026* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: I like how it supports project collaboration and task organization. It is good for task management and tracking progress.
> 
> **Cons**: It is not very easy to use at first, it tooks sometime to understand how it works properly. Some bugs and issues can appear with complex sheets.
> 
> Overall it is a solid project management tool. It offers good value for money once you learn how to use it.

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### "Improves Visibility and Team Coordination" — 5.0/5

> **Bill** | *July 15, 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Smartsheet helps LearningBrick organize projects, track progress, and keep teams aligned. It provides better visibility into tasks, deadlines, and responsibilities, making collaboration more efficient.
> 
> **Cons**: The biggest downside of Smartsheet is the cost, especially for smaller teams that need multiple users or advanced features. It can also take time to fully learn and configure the platform, and some of the more complex features may require additional setup and training.
> 
> Our overall experience with Smartsheet at LearningBrick has been positive. It has helped us organize projects, track tasks, manage timelines, and improve visibility across teams. The platform makes it easier to keep everyone aligned and accountable. However, the cost and the time required to fully set up and manage more advanced features can be challenging as the organization grows.

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## Links

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