---
description: Learn more about Smartsheet pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Smartsheet Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Campaign Management Software](/directory/30012/campaign-management/software) > [Smartsheet](/software/79104/smartsheet)

# Smartsheet

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> Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes.
> 
> Verdict: Rated **4.5/5** by 3540 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Smartsheet?

Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 3540 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smartsheet
- **Location**: Denver, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more

## Features

- Activity Planning
- Analytics
- Approval Process Control
- Asset Tracking Software
- Availability Management
- Brainstorming
- Calendar Management
- Campaign Planning
- Capacity Management
- Channel Management Software
- Content Management System (CMS) Software
- Cost Estimating
- Customizable Forms
- Dashboard Software
- Data Tabulation
- Data Visualization Software
- Document Review
- Document Storage
- Drag & Drop
- EMR/EHR
- Electronic Data Capture Software
- Expense Tracking
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- HIPAA Compliant
- Ideation
- KPI Monitoring
- Multi-Campaign
- Multiple Projects
- Preventive Maintenance Software
- Prioritization
- Process Modeling & Designing
- Product Roadmapping
- Project Management Software
- Project Scheduling
- Project Tracking Software
- ROI Tracking
- Resource Scheduling
- Skills Tracking
- Sprint Planning
- Strategic Planning Software
- Subcontractor Monitoring
- Task Management Software
- Third-Party Integration
- Time & Expense Tracking
- Time Tracking Software
- Work Order Management
- Workflow Automation
- Workflow Configuration

... and 90 more features

## Integrations (72 total)

- 123FormBuilder
- Acumatica Cloud ERP
- Adobe Creative Cloud
- Amazon Q
- AppSheet
- Azuqua
- Backupify
- Bitium
- Box
- Cronos
- Docusign
- Domo
- Dropbox
- Easy Insight
- Egnyte

... and 57 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Campaign Management Software](https://www.capterra.ca/directory/30012/campaign-management/software)

## Related Categories

- [Campaign Management Software](https://www.capterra.ca/directory/30012/campaign-management/software)
- [MRM Software](https://www.capterra.ca/directory/31020/mrm/software)
- [Event Marketing Software](https://www.capterra.ca/directory/31542/event-marketing/software)
- [Strategic Planning Software](https://www.capterra.ca/directory/31031/strategic-planning/software)
- [Product Management Software](https://www.capterra.ca/directory/30865/product-management/software)

## Alternatives

1. [Clockify](https://www.capterra.ca/software/169607/clockify) — 4.8/5 (9260 reviews)
2. [Jira](https://www.capterra.ca/software/19319/jira) — 4.4/5 (15462 reviews)
3. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13658 reviews)
4. [monday.com AI Work Platform](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (6098 reviews)
5. [Trello](https://www.capterra.ca/software/1010321/trello) — 4.5/5 (23595 reviews)

## Reviews

### "Smart sheets are the best." — 5.0/5

> **Dhruv** | *March 23, 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10
> 
> **Pros**: Great for online sheets and team work. Easy and makes task management easy. Increase your productivity level.
> 
> **Cons**: Sometime it takes a little bit of time when multiple people are working on the same sheet to reflect but it is instant so I am fine with it.
> 
> Value for money rather than paying for drive. Great customer support. Must use in day to day workplace for better efficiency.

-----

### "Good platform for project tracking" — 4.0/5

> **Verified Reviewer** | *December 23, 2025* | Photography | Recommendation rating: 6.0/10
> 
> **Pros**: Smartsheet is extremely powerful for complex project tracking, especially for teams that already think in spreadsheets
> 
> **Cons**: The interface isn’t as intuitive or visually friendly as more modern tools. There’s a noticeable learning curve, especially for users who aren’t comfortable with spreadsheets.
> 
> very capable project and workflow management platform. It may feel heavy for teams looking for lightweight task management.

-----

### "Improves Visibility and Team Coordination" — 5.0/5

> **Bill** | *July 15, 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Smartsheet helps LearningBrick organize projects, track progress, and keep teams aligned. It provides better visibility into tasks, deadlines, and responsibilities, making collaboration more efficient.
> 
> **Cons**: The biggest downside of Smartsheet is the cost, especially for smaller teams that need multiple users or advanced features. It can also take time to fully learn and configure the platform, and some of the more complex features may require additional setup and training.
> 
> Our overall experience with Smartsheet at LearningBrick has been positive. It has helped us organize projects, track tasks, manage timelines, and improve visibility across teams. The platform makes it easier to keep everyone aligned and accountable. However, the cost and the time required to fully set up and manage more advanced features can be challenging as the organization grows.

-----

### "Helped Me Keep Track of Sales Activities" — 5.0/5

> **Verified Reviewer** | *July 27, 2026* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Smartsheet was how easy it was to organize customer information, sales tasks, and follow-ups in one place. It gave me a clear view of what needed attention and helped me avoid missing important deadlines. I also found it useful for sharing updates with teammates without having long email conversations.
> 
> **Cons**: The interface can feel a little overwhelming at first because there are many features and customization options. It took some time to get comfortable with everything, and some advanced functions have a learning curve.
> 
> I started using Smartsheet to manage sales activities and track customer follow-ups more efficiently. Before that, I was relying on spreadsheets and notes, which became difficult to manage as my workload increased. Smartsheet made it much easier to organize leads, monitor progress, and stay on top of daily tasks.&#10;&#10;I also appreciated being able to collaborate with colleagues by sharing updates and keeping everyone informed about project status. The platform was reliable, easy to access, and flexible enough to fit different types of work. While there was a bit of a learning curve initially, it became much easier with regular use. Overall, it has been a valuable tool for improving organization and productivity in my day-to-day work.

-----

### "Strong Project Tracking and Collaboration Tool With Good Automation Potential" — 5.0/5

> **Basel** | *May 2, 2026* | Packaging & Containers | Recommendation rating: 8.0/10
> 
> **Pros**: Smartsheet is very strong for organizing projects, tracking tasks, and keeping teams aligned without needing a complicated project management system. I like that it feels familiar because of the spreadsheet-style layout, but it adds workflow automation, approvals, attachments, comments, dashboards, and reporting on top of that. It is especially useful when multiple departments need visibility into the same project or process.
> 
> **Cons**: The interface can feel a bit overwhelming at first, especially for users who are not used to project management tools. Some advanced automations and reporting features take time to configure properly. It can also become messy if sheets, permissions, and workspaces are not structured carefully from the beginning.
> 
> Overall, my experience with Smartsheet has been positive. It is a reliable platform for project collaboration, task tracking, approvals, and process management. It works well when teams need a shared source of truth instead of relying on emails, spreadsheets, and scattered updates. The biggest value comes when it is set up properly with clear ownership, standardized templates, and automation rules. For teams that need visibility, accountability, and structured workflows, Smartsheet is a strong option.

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## Links

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