15 years helping Canadian businesses
choose better software

What Is SAS Customer Intelligence 360?

SAS Customer Intelligence 360 helps you get the attention of your customers and take the
most effective actions. Marketers can use everything they know about a customer to enable
more relevant, targeted and individualized communications on all marketing channels.
via digital channels or directly to your customers, SAS offers a multichannel marketing hub for
the modern marketing organization.

Who Uses SAS Customer Intelligence 360?

SAS Customer Intelligence 360 anticipates the needs of companies across all geographies, primarily serving chief marketing officers, digital transformation officers, and customers experience leaders.

Where can SAS Customer Intelligence 360 be deployed?

Cloud-based
On-premise

About the vendor

  • SAS Institute
  • Founded in 1976

SAS Customer Intelligence 360 support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Algeria, Angola, Anguilla, Antigua and Barbuda and 117 others

Languages

Arabic, Brazilian Portuguese, Chinese, Croatian, Czech and 25 others

SAS Customer Intelligence 360 pricing

Starting Price:

US$8,000.00/year
  • Yes, has free trial
  • No free version

SAS Customer Intelligence 360 does not have a free version but does offer a free trial. SAS Customer Intelligence 360 paid version starts at US$8,000.00/year.

About the vendor

  • SAS Institute
  • Founded in 1976

SAS Customer Intelligence 360 support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Albania, Algeria, Angola, Anguilla, Antigua and Barbuda and 117 others

Languages

Arabic, Brazilian Portuguese, Chinese, Croatian, Czech and 25 others

SAS Customer Intelligence 360 videos and images

SAS Customer Intelligence 360 Software - Activity Map AKA Customer Journey
SAS Customer Intelligence 360 Software - Calendar Gannt
SAS Customer Intelligence 360 Software - Asset Home
SAS Customer Intelligence 360 Software - Segments
SAS Customer Intelligence 360 Software - Decision Builder
View 6 more
SAS Customer Intelligence 360 video
SAS Customer Intelligence 360 Software - Activity Map AKA Customer Journey
SAS Customer Intelligence 360 Software - Calendar Gannt
SAS Customer Intelligence 360 Software - Asset Home
SAS Customer Intelligence 360 Software - Segments
SAS Customer Intelligence 360 Software - Decision Builder

Features of SAS Customer Intelligence 360

  • A/B Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Ad Inventory Management
  • Ad Optimization
  • Ad hoc Query
  • Ad hoc Reporting
  • Address Book
  • Advertising Management
  • Artwork Management
  • Asset Categorization
  • Attribution Modeling
  • Audience Targeting
  • Behavior Analytics
  • Behavioral Analytics
  • Brand Guidelines
  • Budgeting/Forecasting
  • CAN-SPAM Compliance
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Tracking
  • Change Management Software
  • Channel Management Software
  • Collaboration Tools
  • Color Codes/Icons
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Cross Channel Attribution
  • Customer Experience Management
  • Customer Journey Mapping
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Connectors
  • Data Import/Export
  • Data Management Software
  • Data Visualization Software
  • Deep Learning Software
  • Digital Asset Management Software
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing Software
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Fulfillment Distribution
  • Funnel Analysis
  • Goal Setting/Tracking
  • Heatmaps
  • KPI Monitoring
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Management Software
  • Lead Qualification
  • Live Results Sharing
  • ML Algorithm Library
  • Marketing Automation Software
  • Marketing Calendar
  • Media Planning
  • Metadata Management
  • Mobile Access
  • Mobile Optimization
  • Model Training
  • Multi-Campaign
  • Multi-Channel Attribution
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Multi-Touch Attribution
  • Multiple Data Sources
  • Natural Language Processing
  • Performance Metrics
  • Personalization Software
  • Predictive Analytics Software
  • Predictive Modeling
  • Project Management Software
  • Push Notifications Software
  • ROI Tracking
  • Real Time Data Collection
  • Real-Time Analytics
  • Real-Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • Scheduled/Automated Reports
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Spend Management Software
  • Strategic Planning Software
  • Subscriber Management
  • Tagging
  • Task Management Software
  • Template Management
  • Third-Party Integrations
  • Time on Site Tracking
  • Trend Analysis
  • User Interaction Tracking
  • Version Control
  • Visual Analytics
  • Visual Discovery
  • WYSIWYG Editor
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Workflow Management Software

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Reviews of SAS Customer Intelligence 360

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.5
Features
4.7
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
67%
4
33%
Verified Reviewer
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

best company for optimize your marketing

5.0 2 years ago

Comments: the overall experience with SAS Customer Intelligence 360 is very incredible and it's very productive for the entreprises

Pros:

if you search a companie for optimize and ameliorate the marketing of your entreprise , choose this company

Cons:

the price is very too expensive , try to review your price

Seddik
Data Analyst in Tunisia
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source
Source: SoftwareAdvice

SAS Customer Intelligence

4.0 6 years ago

Pros:

•Open data model •Dynamic data collection •Post-data-collection contextualization •Anonymous behavior capture •Predictive models, forecasting and goal-seeking routines •Dynamic content placement

Cons:

Pricy for medium and small firms. Tough to learn. Not user friendly. Can have better visualizations.

Eduardo
CMO Founder in Spain
Automotive, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Buena opción

5.0 2 years ago

Pros:

Es justo lo que buscaba, ha cumplidi mis expectativas y es sencillo en su uso y configuración incicial

Cons:

Por ahora no le he encontrado nada negativo