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Campaign Monitor by Marigold

Campaign Monitor by Marigold

What Is Campaign Monitor by Marigold?

Campaign Monitor by Marigold is a straightforward email marketing tool that enables marketers to send beautiful and personalized emails, creating a reliable channel to grow engagement with subscribers and promote loyal readership and conversions. Beautiful templates, drag-and-drop builder, and engagement-based segmentation allow marketers to deliver targeted content to large lists of subscribers without any technical expertise.

Who Uses Campaign Monitor by Marigold?

Marketers and companies around the world trust Campaign Monitor by Marigold for simple and effective email marketing that delivers results.

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Reviews of Campaign Monitor by Marigold

Average score

Overall
4.5
Ease of Use
4.5
Customer Service
4.5
Features
4.3
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Andy
Andy
Executive Director in US
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Email Marketing without the Commitment

5.0 2 weeks ago New

Comments: Been using it for years in a number of rolls. It is robust at any level. I love the reports more than other email systems.

Pros:

I very much like the cost structure. It allows you to send emails for $5 plus a penny per email. That helps us to save $ when sending to some lists only occasionally. There are monthly subscriptions, but we use CM only when it one-off or random.

Cons:

Getting help or support has been a challange, but will say it has be rare that we had to reach out.

Casey
Product Manager in US
Consumer Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Good

4.0 12 months ago

Comments: Here we have a lot of things to consider on both sides. Overall I would call it good as I did in the review title.

Pros:

I like that Campaign Monitor has easy email templates with drag and drop graphics and stock photos, easy automation tools, and a good user experience in general. Analytics are thorough to me and I like paying a low subscription charge.

Cons:

First of all, I didn't like the way they conducted customer support. Can't call or even live chat. To me that says it's not a priority.On top of that they're missing some social media tools plus CRM and integrations. I don't consider it easy to customize. There's a free trial but it's limited.

Verified Reviewer
Verified LinkedIn User
Individual & Family Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Do not recommend. Better Platforms for the price.

3.0 5 years ago

Comments: There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.

Pros:

It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.

Cons:

There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

Gina
Gina
Process Management Analyst in Germany
Verified LinkedIn User
Electrical/Electronic Manufacturing, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

A powerful but limited free version

5.0 4 months ago

Pros:

We are still using a free version and we plan to buy a license to increase the number of emails with customized templates according to the market, this is what I like the most and I think that after purchasing a license we will increase our reach.

Cons:

This is a free version with some limitations regarding the number of emails we can send, we plan to purchase a license to improve our marketing development.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The Best Email Service Provider on the Market!

5.0 4 years ago

Comments: Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.

Pros:

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier. Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update. Drag and drop templates are easy to use.

Cons:

I wish we could establish settings to automatically scrub emails after that were inactive over a certain period. These segments are already created automatically, but we have to export files and copy in email addresses to remove subscribers. I also wish it integrated with ZeroBounce, my preferred email deliverability tool. I also sometimes wish I could edit the HTML on particular sends.