Who Uses Campaign Monitor?

Over 2 million marketers at 250,000 companies around the world trust Campaign Monitor for simple and effective email marketing that delivers results.

What Is Campaign Monitor?

Campaign Monitor is a straightforward email marketing tool that enables marketers to send beautiful and personalized emails, creating a reliable channel to grow engagement with subscribers and promote loyal readership and conversions. Beautiful templates, drag-and-drop builder, and engagement-based segmentation allow marketers to deliver targeted content to large lists of subscribers without any technical expertise.

Campaign Monitor Details

Campaign Monitor

https://www.campaignmonitor.com/

Founded 2004

Campaign Monitor Software - Dynamic Content
Campaign Monitor Software - Marketing Automation
Campaign Monitor Software - Email Builder
Campaign Monitor Software - AB Testing
Campaign Monitor Software - Reporting and Worldview
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Campaign Monitor pricing overview

See pricing plans

Campaign Monitor does not have a free version but does offer a free trial. Campaign Monitor paid version starts at US$9.00/month.


Starting Price

US$9.00/month See pricing details

Free Version

No

Free Trial

Campaign Monitor deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • iPhone (Mobile)

Training Software

  • Webinars
  • Documentation
  • Videos

Campaign Monitor Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • CRM Software
  • Campaign Analytics
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  • Campaign Planning
  • Campaign Scheduling
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  • Click Tracking
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  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Engagement Tracking
  • Event Marketing
  • Event Triggered Actions
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms
  • Workflow Management Software

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  • Conversion Tracking
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
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  • Data Visualization Software
  • Distribution Management
  • Drag & Drop
  • Editorial Calendar
  • Email Marketing Software
  • Engagement Tracking
  • Filtering
  • Interactive Content
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Channel Marketing
  • Publish Scheduling
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • SEO Management
  • Social Advertising
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  • Template Management
  • Third Party Integrations
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Campaign Monitor Reviews

Read all reviews

Overall rating

4.6/5

Average score

Ease of Use 4.5
Customer Service Software 4.5
Features 4.3
Value for Money 4.4

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Brant C.
Web Developer
Leisure, Travel & Tourism, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019-07-23

"I love Campaign Monitor"

Pros: I am a web developer and their API is fantastic to use. It is easy and straightforward.

Cons: Some things within their GUI are hard to find and some extra logging features for developers would be handy.

  • Reviewer Source 
  • Reviewed on 2019-07-23
Verified Reviewer
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-12-03

"The Best Email Service Provider on the Market!"

Comments: Campaign Monitor is wonderful. I recommend it enthusiastically to anyone looking for a full service, easy to use email platform.

Pros: Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier. Dashboards and analytics are all intuitive and easy to use. Automation journeys are easy to build and update. Drag and drop templates are easy to use.

Cons: I wish we could establish settings to automatically scrub emails after that were inactive over a certain period. These segments are already created automatically, but we have to export files and copy in email addresses to remove subscribers. I also wish it integrated with ZeroBounce, my preferred email deliverability tool. I also sometimes wish I could edit the HTML on particular sends.

  • Reviewer Source 
  • Reviewed on 2020-12-03
Verified Reviewer
Co-Founder
Individual & Family Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 2019-12-22

"Do not recommend. Better Platforms for the price."

Comments: There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.

Pros: It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.

Cons: There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

  • Reviewer Source 
  • Reviewed on 2019-12-22
Verified Reviewer
Digital Marketing Executive
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019-07-25

"We've tried many, and this seems to lead the pack."

Comments: Overall, the best email marketing solution my team has worked with in the last year. Fair value for money i must say too.

Pros: - Great suggestive features such as email-body formatting tips - Nice delivery and send-out time - Extensive scenario handling for segmentations and optional blocks - Great responsiveness of website across multiple form factors on devices(mobile, tablet, etc)

Cons: - Some features and configurations can be a bit hard to figure out without a fairly technical background - Email builder templates felt a bit restrictive in terms of styling and formatting options

  • Reviewer Source 
  • Reviewed on 2019-07-25
James D.
Head Of Design
Marketing & Advertising, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019-08-12

"Great for agencies"

Pros: We used Campaign Monitor for many years with multiple clients and it worked really well. Segmentation of clients was easy and setting new ones up was all self-initiated​, no need to contact support. List management​ was a breeze as well as segmentation. Campaign creation was also easy, we never used the drag and drop editor​ as we crated bespoke HTML emails ourselves.

Cons: The reason why we chose to move away from CM was the segmentation was slightly limiting for us. We basically needed to segment based on relative dates, i.e from now until 3 months ago. This could only be achieved by entering exact dates, which you would need to change on a​ daily basis if using for automation purposes. If that doesn't bother you I would recommend using CM.

  • Reviewer Source 
  • Reviewed on 2019-08-12