What Is RetailEdge?

Affordable and robust Point of Sale and Inventory Management software developed by retailers and serving small to medium sized businesses since 1996. From single-store start ups to 20+ locations, we grow with you and provide integrated POS solutions that let you manage your customers, inventory, sales, and other crucial functions of a retail business. Available for a low one-time price with no monthly commitment. Sync your inventory and prices with multiple e-commerce stores.

Who Uses RetailEdge?

Small to mid-sized retailers and businesses that have point of sale and inventory management needs.

Where can RetailEdge be deployed?

Cloud-based
On-premise

About the vendor

  • High Meadow Business Solutions
  • Located in Manchester Center, US
  • Founded in 1989

RetailEdge support

  • Phone Support
  • Chat

Countries available

Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados and 13 others

Languages

English

RetailEdge pricing

Starting Price:

US$495.00/one-time
  • Yes, has free trial
  • No free version

RetailEdge does not have a free version but does offer a free trial. RetailEdge paid version starts at US$495.00/one-time.

Pricing plans get a free trial

About the vendor

  • High Meadow Business Solutions
  • Located in Manchester Center, US
  • Founded in 1989

RetailEdge support

  • Phone Support
  • Chat

Countries available

Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados and 13 others

Languages

English

RetailEdge videos and images

RetailEdge Software - Beautiful POS Sytems that fit your business
RetailEdge Software - Flexible Card Processing
RetailEdge Software - Touch Sales Screen
RetailEdge Software - Inventory Manager
RetailEdge Software - Customer Manager
View 5 more
RetailEdge Software - Beautiful POS Sytems that fit your business
RetailEdge Software - Flexible Card Processing
RetailEdge Software - Touch Sales Screen
RetailEdge Software - Inventory Manager
RetailEdge Software - Customer Manager

Features of RetailEdge

  • Accounting Integration
  • Barcode / Ticket Scanning
  • CRM Software
  • Credit Card Processing
  • Customer Accounts
  • Data Import/Export
  • Discount Management
  • Electronic Signature
  • For Retail
  • Gift Card Management
  • Inventory Management Software
  • Item Management
  • Multi-Location
  • Payment Processing Software
  • Point of Sale (POS)
  • Pricing Management
  • Purchase Order Management
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Retail Management
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Third Party Integrations
  • Touch Screen
  • eCommerce Management

Alternatives to RetailEdge

Rental property and personal finances management solution with tenant information tracking, income management, and expense tracking.
QuickBooks is an end-to-end accounting software that can grow with your business.
Web-based retail point-of-sale and inventory management software built for iOS. Starts at $99/month.
Square POS is the customizable point-of-sale system built for businesses of all shapes and sizes.
Windows based POS system for retail stores, video stores and restaurants.
Springbot is a multi-channel marketing platform that helps growing eCommerce retailers compete against their larger competitors.
Data analysis solution that helps businesses manage spreadsheets, create graphs/charts, perform calculations, share projects, and more.
Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between.
QuickBooks Point of Sale is an all-in-one solution with the software, hardware and payment service you need to sell online and in-store

Reviews of RetailEdge

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
78%
4
20%
3
1%
1
1%
Kaitlyn
Owner in US
Retail, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Retail Edge is great for my business!

5.0 2 years ago

Comments: [SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in contact with has been friendly and helpful. I can't say enough great things about this software and how amazing it has been for my retail store. I implemented Retail Edge from day 1 and I am so happy I did! Especially with the pandemic. If I did not have the seamless integrated with Shopify, I can't say I would still be open today. That really saved me and kept customers thinking about my store! I can't say enough good things about Retail Edge!!

Pros:

Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!

Cons:

I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!

Alternatives Considered: Clover, Springbot, Lightspeed Retail and Shopify

Reasons for Switching to RetailEdge: Retail Edge had the best options for my business, at the best prices. When shopping around, I constantly came back to Retail Edge and ultimately realized it was the best. The integrated with Shopify was a huge draw for me because I need both instore and online, and I did not want to have two separate inventories. I talked to other retail store owners that had Retail Edge and heard great things from them so that drew me in as well. Ultimately, Retail Edge had a great software, at a great price, with the features I needed most for my business. It was an easy choice!!

Shana
Owner in US
Retail, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Smokey Shay’s review

5.0 2 years ago

Comments: I have had nothing but positive interactions with the customer service department of retail edge everything has been incredibly smooth and very easy to use

Pros:

The register system is user-friendly and easy to teach new employees to use, if and when we ever have a problem retail edge customer service is very easy to use and they solve all problems in about 30 minutes or less… But problems are few and far between over the last 10 years of using this system

Cons:

The only issue I have had over the last 10 years as if an employee accidentally deletes a listing with the barcode still in the listing retail edge remembers that barcode and we do have an issue with having the “this item has been deleted” error message... I have found an easy work around by putting the barcode into the stock number field so that this error message does not happen

Dale
Managing Director in Trinidad and Tobago
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Product

5.0 2 years ago

Comments: Oh! This has been a great experience for managing inventory and for processing sales in a professional manner. Both for the customer and cashier's experience.

Pros:

I like that I have the option of Free email tech support and that updates are reasonably priced via the bronze package. The replies are always courteous and helpful. Plus, I know that I have the paid one off tech support service which I used once due to the urgency of the issue. I can't complain about the actual software because I am extremely satisfied.

Cons:

I wish that I could refund a store credit via cash instead of only being able to apply it to an invoice. Sometimes, I need to refund a customer their store credit and I have to do lots of work arounds. It would be nicer to have a totally revamped discount system. I find creating promotions and renewing them tedious. The options are adequate, but the interface is not user-friendly for regular changes... it just needs to be an easier faster process for the person inputting the promotions. Again, possibly a total revamp instead of updates. Maybe an up-loadable spread sheet would be an option as there are sometimes so many items to create promotions for that my ability to create promotions becomes frustrating.

Donna
CIO in US
Retail, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable, full featured and affordable POS

4.0 2 years ago

Comments: I can perform all of my inventory management processes and sales from anywhere. Even when I travel to Trade shows across the country, I am never impacted by internet issues.

Pros:

This is a full featured POS and inventory management application that can run with or without an internet connection. All of this at a very reasonable initial investment price.

Cons:

It does not integrated with my website database, Magento.

Alternatives Considered: Quickbooks Point of Sale

Reasons for Choosing RetailEdge: Quickbooks release a new version several years back that was extremely buggy. While I struggled for 3 months attempting to resolve the issues, it was negatively impacting my ability to do business. Customer support was terrible.

Switched From: Quickbooks Point of Sale

Reasons for Switching to RetailEdge: It was 25% of the cost of most other full featured POS applications and included all of the functionality i needed. Because it is a small company that has been around for awhile, customer support is easy to work with - you can talk to the same support rep throughout the process of completing an issue.

High Meadow Business Solutions Response

2 years ago

Hi Donna, thank you for the kind words! We do have an integration with Magento through a third party called Modern Retail. Feel free to give us a call or email if you'd like to learn more!

Sara
Owner in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Feature Rich, Robust & Easy to Use Store Management Software

5.0 3 years ago

Comments: In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.

Pros:

-soft learning curve -excellent reports -feature rich -extreme value for the price - wicked awesome support -easy to update inventory

Cons:

- minor tweaks that may well be built in later- just getting used to another system, nothing really against RE