15 years helping Canadian businesses
choose better software

What Is RetailEdge?

Windows-based POS with inventory and customer management features for single and multi-location businesses. Starting at $495 one-time. On-site data makes sure all program functions available with or without an internet connection. Hundreds of reports, analytics, loyalty programs, gift cards, layaway/open orders, discounts, and purchase orders included at no additional cost. Integrate with Shopify and Quickbooks online or desktop. Choose your credit card processor with no added fees.

Who Uses RetailEdge?

Small to mid-sized retailers and businesses that have point of sale and inventory management needs.

Where can RetailEdge be deployed?

Cloud-based
On-premise

About the vendor

  • High Meadow Business Solutions
  • Located in Manchester Center, US
  • Founded in 1989

RetailEdge support

  • Phone Support
  • Chat

Countries available

Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados and 13 others

Languages

English

RetailEdge pricing

Starting Price:

US$495.00/one-time
  • Yes, has free trial
  • No free version

RetailEdge does not have a free version but does offer a free trial. RetailEdge paid version starts at US$495.00/one-time.

About the vendor

  • High Meadow Business Solutions
  • Located in Manchester Center, US
  • Founded in 1989

RetailEdge support

  • Phone Support
  • Chat

Countries available

Antigua and Barbuda, Aruba, Australia, Bahamas, Barbados and 13 others

Languages

English

RetailEdge videos and images

RetailEdge Software - Beautiful POS Sytems that fit your business
RetailEdge Software - Customer Manager
RetailEdge Software - Touch Sales Screen
RetailEdge Software - Inventory Manager
RetailEdge Software - Flexible Card Processing
View 6 more
RetailEdge video
RetailEdge Software - Beautiful POS Sytems that fit your business
RetailEdge Software - Customer Manager
RetailEdge Software - Touch Sales Screen
RetailEdge Software - Inventory Manager
RetailEdge Software - Flexible Card Processing

Features of RetailEdge

  • Accounting Integration
  • Barcode/Ticket Scanning
  • CRM Software
  • Customer Accounts
  • Discount Management
  • Electronic Signature
  • Gift Card Management
  • Inventory Management Software
  • Loyalty Program
  • Ordering Automation
  • Payment Processing Software
  • Pricing Management
  • Purchase Order Management
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Returns Tracking
  • Sales Reports
  • Touch Screen
  • eCommerce Management

Alternatives to RetailEdge

Point-of-Sales solution combining Point-of-Sales, Retail Inventory, Customer Tracking, Ledger, and more.
This POS provides restaurants with the taste of efficiency! Track sales, train employees & take orders from anywhere using an iPad.
QuickBooks is an end-to-end accounting software that can grow with your business.
Cloud-based database for arts and culture that handles ticketing, fundraising, memberships and customer relationship management.
Built for retail, Shopify POS brings your sales, inventory, customers, and more together across brick & mortar and online locations.
An all-inclusive system that seamlessly merges a responsive eCommerce site and a robust point-of-sale program.
QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Learn more about QuickBooks Online
Windows based POS system for retail stores, video stores and restaurants.
QuickBooks Point of Sale is an all-in-one solution with the software, hardware and payment service you need to sell online and in-store

Reviews of RetailEdge

Average score

Overall
4.8
Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
79%
4
19%
3
1%
1
1%
Eric
Eric
General Manager in US
Verified LinkedIn User
Retail
Used the Software for: 2+ years
Reviewer Source

We have been using RE since 2007 and have been very happy overall.

5.0 7 years ago

Comments: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.

Pros:

The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Cons:

I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.

Kaitlyn
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Retail Edge is great for my business!

5.0 3 years ago

Comments: [SENSITIVE CONTENT HIDDEN] was great helping set up the software, training me on how to enter inventory and use it for everyday use. [SENSITIVE CONTENT HIDDEN] was also great along the way answering all my questions and helped us order our gift cards, which we love! The technical support team has been amazing and is always eager to help! They even find problems before you do. Everyone I have come in contact with has been friendly and helpful. I can't say enough great things about this software and how amazing it has been for my retail store. I implemented Retail Edge from day 1 and I am so happy I did! Especially with the pandemic. If I did not have the seamless integrated with Shopify, I can't say I would still be open today. That really saved me and kept customers thinking about my store! I can't say enough good things about Retail Edge!!

Pros:

Retail Edge is so easy to use! The checkout process is straightforward and hard to make a mistake. The integration with Shopify is great for my business because I have the same inventory instore and online. The reporting is amazing to help analyze my business. The gift cards Retail Edge offers are nice to offer to customers and easy to use when checking out. The purchase order section is great for retail because you can easily see what hasn't come in and what you should cancel. I also like that the Retail Edge team is constantly updating the software and staying up to date so you don't have to. I have used most features that Retail Edge offers and I love most of them!

Cons:

I love so much about this software but if I had to change anything it would be to make the security feature easier to use. I want to be able to lock the sales manager so employees can not see how much money is made, which you can do, but every time I lock it, I mess something else up. Also, one thing I have run into with the online integration is when people buy gift cards in store and want to use them online and vice versa. If there was some way to make gift cards able to use both instore and online, that would be awesome! So, just making those things easier would be so helpful and make this software perfect for my business!

Alternatives Considered: Clover, Springbot, Lightspeed Retail and Shopify

Reasons for Switching to RetailEdge: Retail Edge had the best options for my business, at the best prices. When shopping around, I constantly came back to Retail Edge and ultimately realized it was the best. The integrated with Shopify was a huge draw for me because I need both instore and online, and I did not want to have two separate inventories. I talked to other retail store owners that had Retail Edge and heard great things from them so that drew me in as well. Ultimately, Retail Edge had a great software, at a great price, with the features I needed most for my business. It was an easy choice!!

Becci
Owner in US
Retail, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Retail Edge is Great!

5.0 2 months ago New

Pros:

The ease of use and support. The customer service is friendly and easy to understand and follow.

Cons:

Wish the support was 24 hours. It would be nice to be able to call support at any hour, but we make it work by scheduling tech stuff early in the day since we are in the west.

Jonathon
OWNER in US
Tobacco, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

retail edge!

1.0 2 years ago

Comments: using it for over two years and I regret buying 52 times a year. gold member , waist of money, I wish they would listen to their costumers business needs when they do an update.

Pros:

nothing at all , this is a waist of TIME and money.

Cons:

I just have cons time consuming , even when utilize excel to reduce time editing, adding and editing inventory, this is not for a small business ,on the other hand absolutely horrible for large business with large inventory if you have a small inventory business i.e. less than 500 items, this software is okay !!!

High Meadow Business Solutions Response

2 years ago

Jonathon, Thank you for letting us know about this. Your feedback helps us do better. We are sorry you had a frustrating experience. We understand the Gold Support plan may not be the right fit for everyone, so we removed you from the it and refunded you for the month of January. We have reached out to you several times to set up a one-on-one remote training session with one of our sales staff. Please email us at [email protected] or give us a call. We hope to resolve these issues with you and meet your expectations. -RetailEdge

Nicole
General Manager in US
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

GREAT Customer Support

5.0 2 months ago

Pros:

Retail Edge offers a plethora of reporting options, making it a versatile tool for my business. Its user-friendly interface makes navigation seamless, enhancing overall usability.

Cons:

At the moment, I can't think of any drawbacks to Retail Edge.

High Meadow Business Solutions Response

2 months ago

Hi Nicole, thank you for the feedback! We are happy to hear of your positive experience of the program and look forward to continue serving your POS and inventory management needs. -Kiana