Who Uses Keap?

Use your works hours more effectively. Keap was designed for entrepreneurs with long-term growth in mind.

What Is Keap?

Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business.

Keap Details

Keap

https://keap.com/

Founded 2001

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Keap pricing overview

See pricing plans

Keap does not have a free version but does offer a free trial. Keap paid version starts at US$79.00/month.


Starting Price

US$79.00/month See pricing details

Free Version

No

Free Trial

Keap deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Keap Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics/ROI Tracking
  • Automated Scheduling
  • Behavior Analytics
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Content Management System (CMS) Software
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing Software
  • Email Templates
  • Engagement Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • List Management
  • Live Chat Software
  • Marketing Automation Software
  • Mass Texting
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Promotion
  • Third Party Integrations
  • Website Analytics
  • Workflow Management Software

View full list of All-in-One Marketing Platform Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management Software
  • Email Marketing Software
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Real Time Notifications
  • Real Time Reporting
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Room Booking
  • SMS Messaging
  • Scheduling Software
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

View full list of Appointment Scheduling Software

  • API
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  • Activity Management
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  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
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  • Territory Management
  • Third Party Integrations
  • Workflow Management Software

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  • Content Management System (CMS) Software
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Engagement Tracking
  • Event Marketing
  • Event Triggered Actions
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms
  • Workflow Management Software

View full list of Campaign Management Software

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  • Reference Usage Tracking
  • Reminders
  • Reporting & Statistics
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  • Rewards Management
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  • Status Tracking
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  • Task Scheduling
  • Third Party Integrations
  • Website Integration
  • Workflow Management Software

View full list of Customer Reference Management Software

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  • Email Campaign Management
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  • Event Triggered Actions
  • Image Library
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  • List Management
  • Mailing List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
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  • Reporting & Statistics
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  • Social Media Integration
  • Spam Blocker
  • Subscriber Management
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  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms

View full list of Email Marketing Software

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  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drag & Drop
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  • Email Templates
  • Expense Tracking
  • Forecasting
  • Household Tracking
  • Influence Tracking
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View full list of Financial CRM Software

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  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
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  • Design Management
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  • Drip Campaigns
  • Email Management Software
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  • Email Templates
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  • Event Triggered Actions
  • Form Builder
  • Forms Management
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Multi-Channel Marketing
  • Publishing Options
  • Real Time Analytics
  • Real Time Editing
  • Reporting & Statistics
  • Reporting/Analytics
  • Responsive
  • SEO Management
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Web Forms
  • Website Management
  • Widgets

View full list of Landing Page Software

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  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Document Storage
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  • Lead Qualification
  • Lead Segmentation
  • Monitoring
  • Opportunity Management
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  • Pipeline Reports
  • Prospecting Tools
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Sales Forecasting Software
  • Sales Reports
  • Sales Trend Analysis
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View full list of Lead Management Software

  • AB Testing
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  • Chat/Messaging
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  • Contact Database
  • Contact Management Software
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Engagement Tracking
  • Event Triggered Actions
  • Lead Capture Software
  • Lead Distribution
  • Lead Engagement
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  • Lead Qualification
  • Lead Segmentation
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Personalization Software
  • Pipeline Management
  • Real Time Notifications
  • Reporting & Statistics
  • Sales Reports
  • Social Media Integration
  • Template Management
  • Third Party Integrations
  • Workflow Management Software

View full list of Lead Nurturing Software

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  • Activity Tracking
  • Analytics/ROI Tracking
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  • Customer Database
  • Customizable Branding
  • Customizable CTAs
  • Customizable Forms
  • Customization
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Marketing Software
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  • Engagement Tracking
  • Event Triggered Actions
  • Landing Pages/Web Forms
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  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Marketing Calendar
  • Mobile Access
  • Multi-Campaign
  • Multi-Channel Communication
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  • Multivariate Testing
  • Real Time Data
  • SMS Marketing Managment
  • Sales Analytics
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Website Analytics
  • Website Visitor Tracking
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View full list of eCommerce Software

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Keap Reviews

Read all reviews

Overall rating

4.1/5

Average score

Ease of Use 3.5
Customer Service Software 4
Features 4.1
Value for Money 3.8

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Write a Review!
Mindy I.
Owner
Graphic Design Software, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020-12-29

"Great for an all-in-one service"

Comments: I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Pros: I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Cons: I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

  • Reviewer Source 
  • Reviewed on 2020-12-29
Melissa C.
Founder
Marketing & Advertising, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019-11-05

"A great tool for more advanced small business marketing automation"

Comments: I've used Infusionsoft twice to accomplish marketing automation that Hubspot didn't handle well.

Pros: Infusionsoft is a great tool for small businesses that need to kick it up a notch with their marketing automation. It offers an easy to use visual workflow builder and although the learning curve is a bit steep, once users get the principles, the customization is a great trade off.

Cons: Infusionsoft does have its quirks and the learning curve can be steep for those who are not technical or logical. Recommend working with a partner to get past this challenge.

Vendor Response

by Keap on 2020-01-21

Melissa,
Thank you so much for the high marks. So glad to hear the power of the product is beneficial to you and your business!

  • Reviewer Source 
  • Reviewed on 2019-11-05
Brian M.
vp
Education Management, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    Unrated
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2021-05-14

"Just ok, lots of interaction after decision not to buy"

Comments: Did not buy because it was too hard to load our on going data

Pros: Great software and user interface. This was the #2 choice for us

Cons: Poor integrations, could not load the data on an ongoing basis as we wanted to.

  • Reviewer Source 
  • Reviewed on 2021-05-14
Suzanne D.
Consultant
Marketing & Advertising
Used the Software for: 6-12 months
  • Overall Rating
    3.5 /5
  • Ease of Use
    3.5 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4.5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016-05-24

"Great for eCommerce... Unfortunately, our sites are not eCommerce"

Pros: InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.

Cons: Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016-05-24
Louizos alexandros L.
SVP Ops
Computer Software, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-09

"Amazing product for the right use case"

Comments: I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation

Pros: I loved the tags and advanced segmentation I can do with my marketing funnel. I can tag users based on their actions. This is beyond amazing

Cons: It takes some time to learn how to do it and sometimes the integrations are a bit quirky with certain platforms e.g. wordpress

  • Reviewer Source 
  • Reviewed on 2021-03-09