What Is Wild Apricot?

Focus on growing your membership instead of repetitive admin tasks with WildApricot. Our easy-to-use software helps you automate membership dues, event registrations, and more. You'll also have access to a community of peers and experts to share knowledge and best practices.

Who Uses Wild Apricot?

WildApricot is an affordable cloud-based software for small associations, non-profits, state and local chapter organizations. Manage membership, website, events and more all-in-one place.

Wild Apricot Details

Personify

Founded in 1998

Wild Apricot pricing

Starting Price:

US$48.00/month
  • Yes, has free trial
  • Yes, has free version

Wild Apricot has a free version and offers a free trial. Wild Apricot paid version starts at US$48.00/month.

Pricing plans get a free trial

Wild Apricot Details

Personify

Founded in 1998

Wild Apricot videos and images

Wild Apricot video
Wild Apricot Software - Membership Directory: Set up searchable online member directories to help your members connect with each other in a directory that is always up to date. - thumbnail
Wild Apricot Software - Email Marketing: Build professional-looking emails from our mobile-friendly templates in order to engage with your membership. - thumbnail
Wild Apricot Software - Website Builder: Build a professional looking website using one of our professionally designed and mobile-friendly website templates with your organization's logo and color scheme, then add your own text and images. - thumbnail
Wild Apricot Software - Online Payments: Take payments quickly and securely; Your members and supporters can pay online from their computer or mobile device for membership fees, registration fees, and donations, or set up recurring payments to save time and hassle. - thumbnail
Wild Apricot Software - Event Management: Within minutes you can create a detailed event listing with a description and images, plus an online event registration form. - thumbnail

Wild Apricot deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • Webinars
  • Documentation
  • Videos

Wild Apricot Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Built-In Database
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  • Newsletter Management
  • Online Forums
  • Personalization Software
  • Real Time Analytics
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  • Registration Management
  • Reporting & Statistics
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Management

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Wild Apricot Reviews

Read all 519 reviews

Average score

Overall
4.5
Ease of Use
4.3
Customer Service Software
4.5
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Martin M.
Martin M.
Chief Content Officer
Design, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020-10-15

"Best solution for small to medium sized associations"

Comments: WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros: Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons: The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Alternatives Considered: MemberClicks and Membee

Reasons for Choosing Wild Apricot: The database was antiquated and difficult to manage.

Reasons for Switching to Wild Apricot: Wild Apricot was the most cost effective tool for overall membership management and the creation of a members’ website. The cost of the solution and the costs of transactions was best with Wild Apricot and the system offered the currently needed features as well as a host of features that will be used in the future.

  • Reviewer Source 
  • Reviewed on 2020-10-15
Melissa M.
Melissa M.
Executive Director
Nonprofit Organization Management, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021-02-05

"Cost Effective Website and Database"

Comments: Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros: Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons: There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Alternatives Considered: StarChapter and MemberClicks

Reasons for Switching to Wild Apricot: StarChapter is very dated software and not at all user friendly. I also felt like my questions were not heard or they were determined to do things their way. MemberClick was outside of our budget.

  • Reviewer Source 
  • Reviewed on 2021-02-05
Linda H.
President
Nonprofit Organization Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-10-15

"Flexible Program Does the Job"

Comments: Having some way to keep our membership current and use the program for communication and registrations has been wonderful. We have been satisfied with its performance of these functions. We have not explored many of the newer features which have been added since we first started using this program. Some of them probably would be helpful, but we have not had the manpower with time to explore them enough to employ them.

Pros: The database for our membership and ability to use it to communicate with those members is most important to our organization. When we were holding in person meetings, the ability to register and pay for events was also important, but since we have not been doing that recently, that part of the program has not been used recently.

Cons: We have found that we have not been able to use the renewal feature since renewals start with the local clubs and move up to the state organization instead of moving down to the clubs from the state. This means that we must manually update the database. We have explored trying a different method, but no change has been found that works for our members.

  • Reviewer Source 
  • Reviewed on 2021-10-15
Sean H.
Vice President
Nonprofit Organization Management, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 2021-01-01

"Not Customer Friendly"

Comments: Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp. After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Pros: It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons: Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Alternatives Considered: Join It and ClubRunner

Reasons for Switching to Wild Apricot: Combination of price and features.

  • Reviewer Source 
  • Reviewed on 2021-01-01
Peter C.
President and CEO
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support Software
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-10-07

"The ease of use - multiple systems in one!"

Comments: Over 14 migrations with three more this fall over 6 years. Love it!

Pros: We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated online member management system WITH website builder, and all for an affordable fee. Wild Apricot handles "day to day operations" so you can focus on strategic initiative. One system has it all - contacts, members, events, finances, communications, and website builder!

Cons: Wild Apricot needs to update the format of the event announcements.

  • Reviewer Source 
  • Reviewed on 2021-10-07