Who Uses Clarizen?

Collaborative work management is best suited for enterprise-level project managers, IT organizations and professional services teams that require powerful, flexible and intuitive project management.

What Is Clarizen?

Clarizen is a cloud-based collaborative work management solution. The only adaptive solution in the market, enterprises can quickly turn ideas into strategies, plans, and actions in order to respond to changing market conditions. Your teams can work the way they want and you'll have real time-visibility into all your work-streams. Keeping everyone engaged and focused so results are delivered faster and company goals & customer expectations are exceeded. Best suited for companies of 50+ employees

Clarizen Details

Clarizen

http://www.clarizen.com

Founded 2006

Clarizen Software - Project Management
Clarizen Software - Project Planning
Clarizen Software - Resource Management
Clarizen Software - Task Management
Clarizen Software - Social Collaboration
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Clarizen pricing overview

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Clarizen does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor See pricing details

Free Version

No

Free Trial

Clarizen deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Clarizen Features

  • Activity Dashboard
  • Approval Process Control
  • Budget Management
  • Calendar Management
  • Collaboration Tools
  • Customizable Templates
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  • Gantt/Timeline View
  • Kanban Board
  • Mobile Access
  • Project Planning/Scheduling
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Task Management Software

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Clarizen Reviews

Read all reviews

Overall rating

4.2/5

Average score

Ease of Use 4
Customer Service Software 4.3
Features 4.2
Value for Money 4.1

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Jesus F.
Controls Designer
Electrical/Electronic Manufacturing, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-05-16

"The best tracking project system."

Comments: It is an amazing project tracking system, has help us to improve the tracking of our projects and avoid delays. To add notes or comments to task and projects help to find issues and help us to increase the quality.

Pros: Easy to use. You can assign the resources for a project easily, see their advance and request progress report.
With few clicks you can get a global stand point of a project and see risk point and define next steps to do.
You can integrate it with outlook and get your contacts. You can access from any device.

Cons: There is not a desktop application, would be nice to count with that.

  • Reviewer Source 
  • Reviewed on 2021-05-16
Sean F.
Technical Project Manager III
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    Unrated
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016-01-21

"A mostly positive experience."

Comments: We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.

Pros: 1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license.
2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems.
3. A modern-looking user interface with an emphasis on social media-like collaboration.
4. Lots of options for charts and graphs for reporting.
5. Can import spreadsheets and MS Project workplans.
6. Lots of training and support webinars every week.
7. Pre-recorded online training via the Clarizen University.

Cons: 1. Support seems slow to respond to support requests.
2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick.
3. Their online self-help knowledge base seems new and thin.
4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2016-01-21
Jonathan O.
Corporate Business Planner
Automotive, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support Software
    2 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 2018-05-09

"PM tool is not bad, but integrated time/expense/invoice processing did not work."

Comments: We got very little benefit from this software, as it did not perform as expected.

Pros: Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons: Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations. Our company implemeted this software with the goal of bringing project management together with time reporting, expense reporting, and invoice processing. The purpose of implementing Clarizen was to have a centralized system where we could report project status by including all relevant metrics on the project in a list or detailed view, e.g. planned time vs. actual time, planned cost vs. actual cost, and project manager comments/narrative on goal vs. result. This purpose was never realized. Clarizen underestimated the work effort to develop customizations, which resulted in the time module never being completed, the expense/invoice modules were cumbersome to use, the related approval workflows had many problems, and support from Clarizen management was almost non-existent. We are now taking a different approach. No longer do we believe that one system can handle all our needs, and so we have adopted different systems with some integration between them to try to bring together all project-related data.

  • Reviewer Source 
  • Reviewed on 2018-05-09
Bryce V.
Managing Member
Computer Software, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018-12-12

"Everything we needed to take our team to the next level"

Comments: We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.

Pros: Clarizen enabled our team to effectively manage the numerous projects we had while surfacing the insights we needed to make business decisions.

Cons: Like any software that is aimed at solving complex business problems, Clarizen had so many features that it became overwhelming to our team during implementation. When a business has to undergo major changes to their operations, it needs the transition to be as easy as possible. This is more of a critique for most large software solutions as opposed to just Clarizen.

  • Reviewer Source 
  • Reviewed on 2018-12-12
Verified Reviewer
Controller
Market Research Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2021-01-02

"Robust project management system"

Pros: 1. Easy to use and set up
2. Can integrate with CRM and accounting software
3. Open APIs
4. Large number of customizable features, including scheduling, costing, time cards, projects/tasks, etc.
5. Robust reporting

Cons: 1. Syncing from/to Salesforce can be buggy sometimes
2. System can be slow or nonresponsive, especially when trying to view large amount of data
3. Expensive

  • Reviewer Source 
  • Reviewed on 2021-01-02