--- description: Learn more about asyst:Utility Billing pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: asyst:Utility Billing Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [asyst:Utility Billing](/software/74180/asyst-utility-billing) # asyst:Utility Billing Canonical: https://www.capterra.ca/software/74180/asyst-utility-billing Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/74180/asyst-utility-billing?page=2) > Full-featured utility billing and customer information system that fully integrates with the entire MS Office suite. > > Verdict: Rated **4.4/5** by 7 users. Top-rated for **Customer Support Software**. ----- ## Overview ### Who Uses asyst:Utility Billing? Small to medium municipalities and water districts. Typical clients bills 3000 and below. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 7 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | | Based on overall reviews | | Features | | Based on overall reviews | | Recommendation percentage | - | ( Likelihood to recommend) | ## About the vendor - **Company**: CentralSquare - **Location**: Carrollton, US - **Founded**: 1977 ## Commercial Context - **Starting Price**: US$995.00 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Billing & Invoicing - Customer Management - Meter Data Management - Metered Billing - Online Payments - Payment Collection - Penalty/Cut-Off Processing - Rate Management - Work Order Management ## Support Options - Chat ## Category - [Utility Billing Software](https://www.capterra.ca/directory/20017/utility-billing/software) ## Alternatives 1. [Submeter Billing](https://www.capterra.ca/software/198687/submeter-billing) — 4.6/5 (54 reviews) 2. [Heartland Payments+](https://www.capterra.ca/software/119791/heartland-payment-processing) — 4.3/5 (132 reviews) 3. [ExpenseLogic](https://www.capterra.ca/software/75789/expenselogic) — 4.8/5 (31 reviews) 4. [Rural Billing](https://www.capterra.ca/software/15163/rural-billing) — 4.9/5 (58 reviews) 5. [Zego](https://www.capterra.ca/software/1012995/zego) — 4.5/5 (81 reviews) ## Reviews ### "City Clerk" — 4.0/5 > **Dianne** | *August 5, 2009* > > **Pros**: This software contains most of what we needed. It just takes some time to learn how it operate all the features. Thank God they have such a good support staff. > > **Cons**: I wished when you did the daily balances that it broke out the sales tax separate and also in the the billing totals. Also I don't have anyway of getting a complete consumption report monthly that I need for reports to the state. > > It is a good software and it has really saved me time from when we were doing it by hand. ----- ### "Meet the basic needs of our company. Customer Service is the best i have ever seen" — 4.0/5 > **Cynthia** | *October 2, 2015* > > I am new to the utility industry so I have a limited view-experience with these types of programs. I have used other accounting and payroll programs over the years but we only use the utility portion of Asyst. It does what we want and to be fair, I am sure it does much more than what we use. It would be nice to be able to format our own reports or billing forms with out having to call it in, an then wait for it to be done, but that is the only major let down that I have found while using this system. Again, the customer service has always been outstanding, and very quick to respond, and very knowledgeable and friendly. ----- ### "asyst utility billing" — 3.0/5 > **TONY** | *July 20, 2009* > > **Pros**: Tons of reports. User defined options throughout. The price is great. > > **Cons**: Can be difficult to set up, especially if you don't have a good working knowledge of what you want. As with all software utilities, if you are doing a conversion from a different system, there will be problems. > > It's a great system for cities and towns with less than 10 -15 thousand accounts. If you are dollar restricted, this is probably the best system you can find based on "bang for your bucks". ----- ### "Easy to implement, learn and use." — 5.0/5 > **Karen** | *October 5, 2015* > > I do not work on a daily basis with the utility billing; however, I do "fill in" when necessary. I did ask the staff who do work with it daily with the first question being "what are the pros of the software?" - the reply was a quick "it's easy to learn and use.". The next question was "what are the cons?" - there was nothing but silence. There were no complaints. 'Nuff said. I will also add that we have had nothing but great customer service from USTI. ----- ### "Utility Billing" — 5.0/5 > **Paula** | *July 28, 2009* > > **Pros**: ease of meter reading, editing, billing. Good reports. Customer support is outstanding. > > **Cons**: none to mention > > any problems that should occur are easily handled by fast and friendly customer support reps ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.ca/software/74180/asyst-utility-billing?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/74180/asyst-utility-billing) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data