---
description: Learn more about Kibo Order Management System pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kibo Order Management System Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Order Management Software](/directory/30225/order-management/software) > [Kibo Order Management System](/software/73542/kibo-order-management-system)

# Kibo Order Management System

Canonical: https://www.capterra.ca/software/73542/kibo-order-management-system

> KIBO OMS delivers intelligent order routing, real-time inventory, AI-driven fulfillment, and reverse logistics across all channels.
> 
> Verdict: Rated **3.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Kibo Order Management System?

KIBO OMS serves mid-market and enterprise retailers, manufacturers, wholesalers, and distributors managing high-volume, multi-channel order fulfillment across multiple locations, sites, and carriers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 5 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 2.5/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kibo
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czechia and 83 more

## Features

- Customer Management
- Inventory Management Software
- Multi-Location
- Real-Time Data
- Reporting/Analytics
- Returns Management
- Shipping Management
- Third-Party Integrations
- eCommerce Management

## Integrations (23 total)

- Adobe Commerce
- Apple Pay
- Avalara
- BigCommerce
- Bringg
- Constant Contact
- GLS
- Google Pay
- Kount
- Lightspeed Retail
- OneRail
- Optima
- PayPal
- Salesforce Commerce Cloud
- Sendle

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Order Management Software](https://www.capterra.ca/directory/30225/order-management/software)

## Alternatives

1. [Fishbowl](https://www.capterra.ca/software/123794/fishbowl) — 4.2/5 (1116 reviews)
2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2041 reviews)
3. [Genius](https://www.capterra.ca/software/195074/Genius) — 4.5/5 (186 reviews)
4. [PartsTech](https://www.capterra.ca/software/1014427/partstech) — 4.6/5 (119 reviews)
5. [Order.co](https://www.capterra.ca/software/161813/order-software) — 4.5/5 (172 reviews)

## Reviews

### "Kibo review" — 3.0/5

> **Maria** | *September 10, 2024* | Consumer Goods | Recommendation rating: 4.0/10
> 
> **Pros**: The system is responsive and easy to operate with, has hyperlinks to different sections which helps when a task must be performed faster
> 
> **Cons**: whenever it crashed it took too long to be fixed by IT support, there are some hidden sections which makes the system a bit confusing at first glance.
> 
> overall good experience, easy to get used to and easy to navigate, may be improved in terms of data structure

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### "Easy to use" — 3.0/5

> **Kremena** | *September 10, 2024* | Executive Office | Recommendation rating: 5.0/10
> 
> **Pros**: Easy to use. The layout looks somewhat complicated but it is not.
> 
> **Cons**: Comparing to other products this one is like a dinosaur.

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### "EXCELLENT E-COMMERCE PLATFORM" — 5.0/5

> **Verified Reviewer** | *November 22, 2019* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: We use Kibo to be able to manage orders that are shipped from different locations. We have tried other solutions in the past but they did not work for us. 
Kibo allows you to see your orders and allocate them according to the conditions you set up and allocate them so you won't miss orders if inventory is available.
After the platform is set up, it is very easy to start using it and users do not need long trainings to start working on it. We were ok after just a few hours of trainings.
The dashboard is plain but has all the information you need and it is very easy to find the orders that need assistance or intervention.
> 
> **Cons**: I have not found big cons so far. They should definitely improve the reports as they could be more customizable. The dashboard could also be improved to be less plain and maybe include some other information regarding the current statuses of your orders
> 
> Kibo has helped us to support multichannel solutions for our customers

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### "Almost there..." — 4.0/5

> **Justin** | *November 19, 2019* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: The fulfiller interface used by our sales associates is very intuitive and was quickly adopted by the field.
> 
> **Cons**: The reporting capabilities are very manual.  It is not easy to pull together stats on any given metric.  The report dashboard is not useful and to get to the data through the APIs is a mini project in of itself.

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### "Kudos for Kibo\!" — 4.0/5

> **Alessandra** | *March 15, 2019* | Luxury Goods & Jewelry | Recommendation rating: 8.0/10
> 
> **Pros**: Kibo can help ecommerce business manage their orders as well as coordinate data between employees and  warehouse. Provides relevant information all at once, which helps me a lot\!
> 
> **Cons**: refreshing the page is very slow and sometimes kibo webpage just crashes.
> 
> A fast and clear way to comunicate with warehouse/store and update order data\!

## Links

- [View on Capterra](https://www.capterra.ca/software/73542/kibo-order-management-system)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/245051/Kibo-Order-Management-System/> |
| en-AE | <https://www.capterra.ae/software/73542/kibo-order-management-system> |
| en-AU | <https://www.capterra.com.au/software/73542/kibo-order-management-system> |
| en-CA | <https://www.capterra.ca/software/73542/kibo-order-management-system> |
| en-GB | <https://www.capterra.co.uk/software/73542/kibo-order-management-system> |
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