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DealerCenter
What Is DealerCenter?
Serving over 22,000 dealers, DealerCenter is the top-rated dealer management solution in the industry. DealerCenter centralizes your entire operation, making it easy to manage your dealership. Whether cash deals, Buy Here Pay Here or outside finance, DealerCenter has all the contracts and paperwork you need to get deals done quickly and accurately. DealerCenter also offers hosted websites, complete CRM, credit reports, auction run lists, powerful mobile solution and much more!
Who Uses DealerCenter?
The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.
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Reviews of DealerCenter
Great CRM to work in!
Comments: Overall the experience is great so far! Hopefully it will develop with the time and will show a good level of development in the future, especially from the User Interface Perspective.
Pros:
The Interface, UI and UX looks smooth and all on point. The possibility of doing and seeing pretty much everything regarding the lead history and the details of communication with him as well. I pretty like fonts and the main page where you can pin your dealers dashboard!
Cons:
Sometimes the load speeds with the VPN set up for USA server is dropping pretty significantly and you have to wait around 4 to 5 secs to see the actual window you are pressing at the moment and which you are actually trying to access. I feel like the customer information sometimes is not located in the places I want it to see. For example, the ZIP code and the customers location is located in the "Credit App" section for some reason, which I couldn't find when I first launched this CRM.
The most trusted dealer management system on the market.
Comments: Dealer center helps in creating custom dashboards and reports to know every aspect of the performance of your dealership. An amazing software indeed.
Pros:
It puts it's users in command of all our customer activity and internet lead management process. With automation, alerts and built-in communication with SMS and emails. Helps it's users to create an online shopping experience which their customers are expecting. Safe and secure software which helps us analyze customer data and marketing.
Cons:
Its a bit difficult for new employees to work with.
Alternatives Considered:
DealerCenter Use
Comments: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.
Pros:
It was turn key and it was up and running was not much down time.
Cons:
Its really slow, and clunky, When there is an issue often times its not a quick solution.
DealerCenter the DMS you need
Comments: Great experience overall I enjoy using it
Pros:
Great and easy to use nice looking platform helps me get work done
Cons:
The cost is a bit high but it does offer a lot
The best customer service
Comments: So happy with DC and [sensitive content hidden] my rep.
Pros:
The customer support and service make it easy!
Cons:
Pretty much I'm running my business in DC
