What Is DealerCenter?

Serving over 22,000 dealers, DealerCenter is the top-rated dealer management solution in the industry. DealerCenter centralizes your entire operation, making it easy to manage your dealership. Whether cash deals, Buy Here Pay Here or outside finance, DealerCenter has all the contracts and paperwork you need to get deals done quickly and accurately. DealerCenter also offers hosted websites, complete CRM, credit reports, auction run lists, powerful mobile solution and much more!

Who Uses DealerCenter?

The independent used car dealer who is looking for top notch dealer management system functionalities at the most competitive price in the market.

DealerCenter video DealerCenter Software - DealerCenter Home Page

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Reviews of DealerCenter

Average score

Overall
4.9
Ease of Use
4.8
Customer Service
4.9
Features
4.8
Value for Money
4.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Brandon Michel
Brandon Michel
Founder/Consultant/Trainer in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

A product is as good as the people representing it. I've had a few DMS, DC's is the best why, Lina.

5.0 5 years ago

Comments: Anyone can set up a auto dealership and have it operational and effective in a week.

Pros:

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons:

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Gary
Sales Manager in US
Automotive, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Impressive

5.0 3 years ago

Comments: I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Pros:

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value. All in one solutions for Independent dealers of all sizes.

Cons:

Nothing negative to say. Nothing else to say about the CONS ......

Jamie
Representative in US
Automotive, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Dealer Center is comprehensive and efficient

5.0 4 weeks ago New

Comments: Our rep, [SENSITIVE CONTENT] is an incredible asset to Dealer Center. [SENSITIVE CONTENT] has been and continues to be invaluable in our experience with Dealer Center. [SENSITIVE CONTENT] is like a remote member of OUR team and is always there when needed. [SENSITIVE CONTENT] is friendly, efficient, thorough and so knowledgeable about Dealer Center. Dealer Center is such an amazingly comprehensive software solution and [SENSITIVE CONTENT] makes everything so simple. Dealer Center does everything we need and more. Reports are endless and the mobile app is perfect.

Pros:

It does everything we need and more in one package. And our Dealer Rep - [SENSITIVE CONTENT] is amazing.

Cons:

We haven't experienced anything that we would consider negative.

Josh
Dealership Owner in US
Automotive, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

DealerCenter Use

3.0 2 years ago

Comments: All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.

Pros:

It was turn key and it was up and running was not much down time.

Cons:

Its really slow, and clunky, When there is an issue often times its not a quick solution.

Johanna
Office Manager in US
Automotive, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

WorldPay Integration with DealerCenter

5.0 3 months ago

Comments: DealerCenter has excellent customer service reps that are always there to answer our question whether it be by phone or live chat. If they don't know something, they'll always find a way to get the answers we need.

Pros:

Payment processing is now so EASY to do! Integration is free so it was a no brainer deciding to go with it. Best training ever by [SENSITIVE CONTENT]

Cons:

Integration is fairly new for us so there's really nothing that we don't like but if I find something, I'll be sure to update this review!