GoFrugal

by GOFRUGAL Technologies

Who Uses GoFrugal?

Serving digital retailers & restaurateurs across US, UK, CA, India, Australia and over 60+ countries

What Is GoFrugal?

GOFRUGAL Technologies have been providing Point of Sale Software for Retail. Restaurant and Distribution businesses since 2004, in the form of complete business automation solutions paired with mobile apps and cloud solutions. Headquartered in Chennai, India, our technological footprint has grown to benefit of 25,000+ retail businesses across 50+ countries.
Our key focus is on providing a great customer experience with our digital solutions

GoFrugal Details

GOFRUGAL Technologies

https://www.gofrugal.com

Founded 2004

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GoFrugal video
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Compare GoFrugal with similar products

Starting price

N/A
US$20.00/month
US$499.00/month
N/A

Free Version

Free Version Yes
Free Version Yes
Free Version No
Free Version No

Free Trial

Free Trial Yes
Free Trial Yes
Free Trial No
Free Trial Yes

GoFrugal deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

GoFrugal Features

  • API
  • Accounting Integration
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • Cataloging/Categorization
  • Collaboration Tools
  • Communication Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Distribution Management
  • Electronic Payments
  • Forecasting
  • Inventory Management Software
  • Inventory Optimization Software
  • Inventory Tracking
  • Invoice Management
  • Lifecycle Management
  • Materials Management
  • Multi-Currency
  • Multi-Location
  • Order Entry Software
  • Order Management Software
  • Order Processing
  • Order Tracking
  • Planning Tools
  • Price / Margin Management
  • Product Management Software
  • Production Management
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Reporting & Statistics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management Software
  • Third Party Integrations
  • Warehouse Management Software
  • eCommerce Management

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  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Data Import/Export
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card Management
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  • Invoice Management
  • Labor Cost Calculator
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  • Marketing Automation Software
  • Multi-Location
  • Nutrition & Ingredient Labels
  • Nutrition Analysis Software
  • Offline Access
  • Order Entry Software
  • Order Management Software
  • Order Processing
  • Payroll Management
  • Point of Sale (POS)
  • Price / Margin Management
  • Production Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Reporting
  • Recipe Management
  • Recipe/Formula Costing
  • Reporting & Statistics
  • Returns Management
  • Sales Forecasting Software
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Stock Management
  • Third Party Integrations
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  • Customizable Templates
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  • For Restaurants
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  • Customizable Reports
  • Customizable Templates
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  • Billing & Invoicing
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  • Forecasting
  • Inventory Auditing
  • Inventory Management Software
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  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
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  • Real Time Reporting
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  • Reporting/Analytics
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  • Returns Management
  • SKU/UPC Codes
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GoFrugal Alternatives

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GoFrugal Reviews

Read all reviews

Overall rating

4.4/5

Average score

Ease of Use 4.4
Customer Service Software 4
Features 4.5
Value for Money 4.3

Review software

Share your experiences with other software buyers.

Write a Review!
Verified Reviewer
MD
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-04-13

"Fast updates on government mandates and custom requirements."

Comments: Safe and Good.

Pros: Easy to use and good overall features, satisfying our large format Pharmacy Chain use.

Cons: When need to fix issues or change settings ,getting the right Support agent who sepecilises in the particular issue takes time.
Need to patiently explain whole thing to newbie support agent (who will know nothing) till they connect to senior staffs who will solve in minutes. It will be better if they route to senior experts immediately by issue area.

Vendor Response

by GOFRUGAL Technologies on 2021-04-28

Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

  • Reviewer Source 
  • Reviewed on 2021-04-13
Paras S.
MR
Retail, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 2017-10-27

"disappointment from the unsatisfactory level of service"

Comments: Stock management Locationwise

Pros: There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons: We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution. We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution. 1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period. We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

  • Reviewer Source 
  • Reviewed on 2017-10-27
Bharat S.
Founder Member
Medical Devices, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-05-29

"Support During Covid19"

Comments: Sales,Purchase, Accounts, MIS Reports and all for keeping ourselves on track.

Pros: Easy Updation and Operations of this software is one of the best.

Cons: Very Few but as per staff support each and every problem seems to be minimalist.

  • Reviewer Source 
  • Reviewed on 2021-05-29
Ramesh R.
PARTNER
Apparel & Fashion, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-04-02

"One of the best Retail POS in the industry"

Comments: My overall experience with the software is so good. Its features meets our expectations.

Pros: This product is user friendly and there is a lots of reports which helps us to take managerial decisions. Moreover Inventory management made easy.

Cons: It becomes very slow if the system is idle for a long time.

Vendor Response

by GOFRUGAL Technologies on 2021-04-13

Dear Mr Ramesh,
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
Our technical person will reach you on the system slowness issue

  • Reviewer Source 
  • Reviewed on 2021-04-02
Safraz M.
IT Consultant
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021-03-15

"Bang for your buck!"

Comments: Very satisfied with the company, support and follow ups. Excellwnt product, definitely needs more exposure on the market.

Pros: The ability to connect across mutlipe platforms, windows and mobile solutions. Easy to use, implement and deploy from a small business to a large organisation. Simply add the devices and clients and enjoy the reach over wireless networks, or data on the go.

Cons: No cons so far. However I have to populate this field.

Vendor Response

by GOFRUGAL Technologies on 2021-04-28

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

  • Reviewer Source 
  • Reviewed on 2021-03-15