M1 ERP

by ECI Software Solutions

Who Uses M1 ERP?

Job Shops, Fabricators, and Manufacturing, made-to-order and discrete

What Is M1 ERP?

M1 is subscription cloud-based ERP software for manufacturers, enabling you to tie your business operations together in one system to centralized your data. It lets you coordinate and share data across various functions within your businessfrom sales, inventory, scheduling, production, shipping, and more. M1 helps you grow.

M1 ERP Details

ECI Software Solutions

https://www.ecisolutions.com/

Founded 2016

M1 ERP Software - M1 Start Page
M1 ERP Software - M1 Scheduling Board
M1 ERP Software - M1 Job Traveler
M1 ERP Software - M1 Booked vs Inv Calendar
M1 ERP video
M1 ERP Software - M1 Start Page - thumbnail
M1 ERP Software - M1 Scheduling Board - thumbnail
M1 ERP Software - M1 Job Traveler - thumbnail
M1 ERP Software - M1 Booked vs Inv Calendar - thumbnail

M1 ERP pricing overview

M1 ERP does not have a free version but does offer a free trial.


Starting Price

Not provided by vendor

Free Version

No

Free Trial

Yes

M1 ERP deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation

M1 ERP Features

  • API
  • Access Controls/Permissions
  • Accounting Software
  • Accounts Payable Software
  • Accounts Receivable Software
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management Software
  • Financial Reporting Software
  • Fixed Asset Management Software
  • For Government
  • Fund Accounting Software
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management Software
  • Payroll Management
  • Project Accounting Software
  • Project Management Software
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management Software
  • Third Party Integrations
  • Workflow Management Software

View full list of Accounting Software

  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
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  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Contact Database
  • Contact Management Software
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture Software
  • Lead Generation Software
  • Lead Management Software
  • Lead Qualification
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Segmentation
  • Social Media Integration
  • Task Management Software
  • Territory Management
  • Third Party Integrations
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  • Bills of Material
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  • Customer Database
  • Customizable Reports
  • Distribution Management
  • Document Management Software
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  • Financial Analysis
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  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Processing
  • Payroll Management
  • Project Management Software
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
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  • Time & Expense Tracking
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  • Forecasting
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  • Inventory Control Software
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  • Inventory Tracking
  • Invoice Management
  • Kitting
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  • Multi-Currency
  • Multi-Location
  • Order Management Software
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management Software
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
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  • Real-time Updates
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  • Time & Expense Tracking
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  • Timesheet Management
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  • Multi-Currency
  • Multi-Location
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  • Planning Tools
  • Production Management
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  • Project Management Software
  • Purchase Order Management
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  • Logistics Management
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  • Multi-Currency
  • Multi-Language
  • Online Catalog
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  • Price / Margin Management
  • Pricing and Cost Calculations
  • Product Catalog
  • Product Data Management Software
  • Proposal Generation
  • Quotes/Estimates
  • Real-time Product Visualizations
  • Reporting & Statistics
  • Rule-based Configuration
  • Sales Automation
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  • Template Management
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  • Version Control
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M1 ERP Alternatives

More M1 ERP alternatives

M1 ERP Reviews

Read all reviews

Overall rating

3.7/5

Average score

Ease of Use 3.7
Customer Service Software 3.6
Features 3.6
Value for Money 3.2

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Share your experiences with other software buyers.

Write a Review!
Angie F.
Accounting
Building Materials, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-08-15

"I love how easy the modules link with each other"

Comments: Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.

Pros: The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.

Cons: The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.

  • Reviewer Source 
  • Reviewed on 2018-08-15
Timothy M.
CFO
Electrical/Electronic Manufacturing, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018-04-03

"M1 - A very visual ERP"

Pros: M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust.

Cons: At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2018-04-03
Joe S.
General Manager
Machinery, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support Software
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020-11-01

"ECI Support does not understand this product and will not stand behind it."

Pros: If you are able to deploy, implement and customize M1 for your company without any support from ECI this is a good option.

Cons: Support is terrible -
ECi was unwilling to respond to any of my questions on the software's functionality. I have paid for maintenance and support on 9 licenses for over 15 years and they will not even respond to my online request. When I finally called in and waited for a live person they insisted that I needed to pay for training in order to get answers to general use questions about how to setup and use different functions in the software. After 2 hours of paid training I had very few answers to my questions and my trainer "[SENSITIVE CONTENT HIDDEN]" had a list of questions he was going to "get back to me on". It has been several weeks and once again I have no answers and "[SENSITIVE CONTENT HIDDEN]" is ignoring my emails.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020-11-01
Joseph F.
Systems Integration Engineer
Machinery, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    4 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-11-14

"Administrator Review"

Comments: As someone who was not involved in the purchase of M1 I have been please with the freedom and flexibility the system provides me as an administrator. Most complaints would be from end users who some times have a hard time with the interface. These complaints are often easily solved with training and super user engagement.

Pros: This software is highly customizable and provides freedom for the many integrations that we implement regularly.

Cons: This software is not the most user friendly for a sizable chunk of our end users. Customers with limited computer experience find the interface difficult to use outside of tasks they perfomr regularly. This issues are largely easily solved by regular attention from the software administrators or super users.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-11-14
Lauren B.
Industrial Engineering Manager
Consumer Goods, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-11-12

"M1 Review"

Comments: I use the software daily. Like I said it is very easy to navigate. I wish I knew more about the capabilities and what we can use it for in our industry.

Pros: Once you understand the features and how to navigate, it is a fairly easy software to use. Information is easy to find. It is also easy to query for information.

Cons: There are not any modules available that we know of that can assist in training to understand the features that M1 has to offer. There are several features that we don't use. Features that we wish we knew more about are scheduling and the possibility of integrating a bar code scanning system. Our IT admin has been working on this with M1.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2019-11-12