What Is Intervals?

Intervals is customizable time tracking and task management software built for the unique needs of small teams. Includes everything you need to take a project from inception to completion with powerful productivity reporting. Includes project budgets, a work request queue, Gantt charts, invoicing, a mobile app and more. Ideal for consultants, web developers, creative agencies, IT services firms, and communications companies. Take control of your projects and time with Intervals. Free trial.

Who Uses Intervals?

Small businesses & departments of larger companies - designers, web developers, consultants, IT services, software companies, PR, marketing, SEO, SEM and freelancers

Where can Intervals be deployed?

Cloud-based
On-premise

About the vendor

  • Pelago
  • Founded in 2006

Intervals support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Brazil, Bulgaria, Canada and 41 others

Languages

English

Intervals pricing

Starting Price:

US$29.00/month
  • Yes, has free trial
  • No free version

Intervals does not have a free version but does offer a free trial. Intervals paid version starts at US$29.00/month.

About the vendor

  • Pelago
  • Founded in 2006

Intervals support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Brazil, Bulgaria, Canada and 41 others

Languages

English

Intervals videos and images

Intervals Software - Home page calendar
Intervals Software - Weekly timesheet
Intervals Software - Task Management
Intervals Software - Project dashboard
Intervals Software - Reporting
View 6 more
Intervals video
Intervals Software - Home page calendar
Intervals Software - Weekly timesheet
Intervals Software - Task Management
Intervals Software - Project dashboard
Intervals Software - Reporting

Features of Intervals

  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Assignment Management
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Budget Management
  • CRM Software
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Contact Database
  • Cost-to-Completion Tracking
  • Create Subtasks
  • Customizable Templates
  • Document Management Software
  • Drag & Drop
  • Email-to-Task Conversion
  • Employee Database
  • Expense Tracking
  • File Sharing Software
  • Gantt/Timeline View
  • Graphical Workflow Editor
  • Idea Management Software
  • Import Tasks
  • Issue Management
  • Kanban Board
  • Meeting Management
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Online Time Clock
  • Online Time Tracking Software
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Tracking Software
  • Real Time Notifications
  • Recurring Tasks
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Search/Filter
  • Sick Leave Tracking
  • Status Tracking
  • Tagging
  • Task Editing/Updating
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Configuration
  • Workflow Management Software

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A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way. Learn more about Trello

Reviews of Intervals

Average score

Overall
4.5
Ease of Use
4.2
Customer Service
4.4
Features
4.1
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
58%
4
33%
3
8%
Verified Reviewer
Member in US
Verified LinkedIn User
Civic & Social Organization, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

The best time & project tracking system for our consulting business

5.0 4 years ago

Comments: Over 20 years, we've gone from Excel-based time reports to one or two other systems in our office. They all were not that great but got the job done. Then we tried Intervals and it was like a breath of fresh air. It is an easy to use (once you get used to it and go through the training), logically laid out system, that is reliable and has good support. Our whole firm has used it for over 5 years. It has evolved nicely during that time. The company that makes it seems to be led by good people. I've introduced several other firms to it and they have been happy with it also.

Pros:

First, we've been a user for 5+ years and Intervals has been rock-solid. No disasters, no corrupted data, etc. Second, the system is very logical in how you work with it Third, Time entry is a breeze, which makes billable time tracking across a group of 30 people much easier to do, because we get good participation from our team members Fourth, the ability to export any report to Excel, PDF, etc. is fantastic. Every app should provide consistent output format in various file formats, if that makes sense. No matter which export format you choose, it looks like it should when it is displayed, printed or emailed, etc. Fifth, I think their support is great, although we don't need to use it much given how easy it is (once you get used to it) Sixth, these guys don't rest on their laurels and instead, continually improve the software

Cons:

It has needed a mobile app for a long time. We've been waiting for it for a couple years. I've heard it is coming soon, I'm guessing early 2019. We'll see. It absolutely needs one more access level for managers, project managers and executives. It kind of has two of the three, as well as a couple others, but this has been needed for a while.

Clark
CEO in US
Computer Software, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

RidgeRun Engineering Review

5.0 6 years ago

Comments: The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!

Pros:

Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Cons:

We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Pelago Response

6 years ago

Thank you for the review. We appreciate you taking the time to give us feedback. We've been considering some lightweight estimating and resource planning tools, so thank you for sharing how that would be useful. we'll be sure to update our roadmap if we move forward with any of them. Meanwhile, take a look at the request queue, found under the Tasks tab, for managing customer inquiries. We've also added a lightweight resource allocation report that may help with resource planning.

Mark
President / CEO in US
Management Consulting, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Very Pleased

5.0 6 years ago

Comments: I purchased Intervals for my small business to make it easier to track and assign tasks. We previously had a system that no one (including me) used because it was not at all intuitive and was a poor fit with what we needed. I looked at a lot of other systems, including BaseCamp, Asana and a few others that are commonly recommended. Intervals was the best fit for what we were seeking.

Pros:

The biggest 'pro' is that everyone (!) who works at my business uses it and finds that it is very intuitive. Everyone agrees that it makes our work easier and is a pleasure to use. It is very affordable for the features it offers and the numbers of projects/tasks that you can create a big selling point for me was that I could get everything that I needed for about $50 or so per month, without worrying about immediately outgrowing the system. Intervals is very forgiving when errors are made it warns you when you are about to leave a page without saving, for instance, but doesn't bombard you with alerts that aren't needed. It has plenty of room for saving documents and allows comments to be made in Intervals via any email address. It stood out from some other software in that it is also more customizable. Their customer service is excellent, and you can tell that they actually use the software and have thought through and learned what works and what doesn't. A fully-functional timer / timesheet system is another big plus.

Cons:

Intervals introduces new features every quarter or so one of the latest is adding files through drag and drop. The lack of drag and drop used to be the biggest con for me, since I upload files often. So, no longer a con. That system could be a little more streamlined, and there are some file management features that I'd like to see improvements on (and which I've recommended to Intervals staff  I love that you can do that and that they actually listen!), such as the ability to organize files into folders (each task sort of acts like a folder, so this is not a big issue in most cases sometimes we have 50 files attached to a task so we have to scroll a bit). Also, the interface design is a little less contemporary than some others. However, these are all very minor, picky issues in comparison to what you get with Intervals software that more than does its job and offers more bang for the buck than its competitors.

Pelago Response

5 years ago

Mark, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback on document uploads and the interface. It's very helpful feedback. In regards to the interface, we've recently launched a new look, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

Paul
Director of Engineering in Canada
Consumer Goods, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Project Management software available.

5.0 6 years ago

Comments: We spent 2 months researching all the available software programs and none could meet all our requirements with the exception of Intervals. This software is so simple that our entire company use sit. We set it up in a day and it was operational 2 days latter. The training was simple so all the users felt comfortable in learning it and then advancing to the more powerful features of the software. It was become the base of communication for the company and drives efficiency in reducing non value added activities. Whenever I have a question on a feature or our data, I usually get an answer within an hour. Very fast response.

Pros:

It is so simple and yet so powerful. I love the reporting and the communication updating. Costs. Their costing model work very well for us. Project updating. Its real time and I am always up to speed with the latest updates on the projects. Timesheets. The method of tracking progress using timesheets is an extremely powerful tool.

Cons:

I hope this software lasts forever. I cant ever image life without it. Downloading of large data can be better but I can manage

Pelago Response

5 years ago

Paul, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We appreciate your feedback. In regards to downloading data, we are continually making optimizations to speed up downloads. If a particular area is slowing down, please let us know so we can focus our efforts. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.

Andre
Pres in Canada
, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Rock solid - powerful - affordable - Project management tool

5.0 6 years ago

Comments: We have been using Intervals for 6 years and it is still the perfect tool for our engineering company. We trust this tool as our central (and only) hours worked database. We use it to bill our customers, to pay our employees and to follow the progress of of our projects too! It has performed flawlessly for 6 years and it is simply fantastic!!!

Pros:

- Cloud-based. A must for us as our employees can work from where ever they are - Reliable - never lost data or obtained a bad report - Powerful - The data in the database can be analyzed in many different ways as provided by the built-in reports. Easy export to external processing tools if necessary. - PERFECT for project-based companies. Perfect!

Cons:

Not much. Some may find it more complicated than simpler tools, but that is the price to pay to enjoy a professional grade tool...

Pelago Response

5 years ago

Andre, thank you for the thoughtful review and your commitment to our software. We're glad to hear Intervals is a good fit for your business. We've recently launched a new interface, called Modernistic, that makes Intervals even easier to use. It can be found under the Settings & Defaults / Themes section on your account.