Function Point

by Function Point Productivity Software

Who Uses Function Point?

Specifically designed for advertising agencies, design studios, creative agencies, and internal marketing departments looking to streamline their business.

What Is Function Point?

Function Point is an all-in-one project management software for marketing agencies and in-house creative departments looking to streamline their workflow. Manage your projects, staff resources, track time, create estimates & invoices, and integrate with Quickbooks all in one cloud-based system. Our solution helps agencies improve their productivity and profitability by streamlining processes; simplifying collaboration; centralizing information; and delivering real-time business data.

Function Point Details

Function Point Productivity Software

http://www.functionpoint.com

Founded 1997

Function Point Software - Custom Dashboards
Function Point Software - Collaborate in Board View
Function Point Software - Staff Workload Forecast
Function Point Software - Project Dashboard
Function Point Software - Real-time Budgeting
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Function Point Software - Custom Dashboards - thumbnail
Function Point Software - Collaborate in Board View - thumbnail
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Function Point Software - Project Dashboard - thumbnail
Function Point Software - Real-time Budgeting - thumbnail

Function Point pricing overview

See pricing plans

Function Point does not have a free version. Function Point paid version starts at US$37.00/month.


Starting Price

US$37.00/month See pricing details

Free Version

No

Function Point deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training Software

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Function Point Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Billing & Invoicing
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
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  • Deadline Management
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  • Monitoring
  • Performance Metrics
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  • Project Time Tracking
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  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Status Tracking
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Tracking Software
  • Workflow Management Software

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Function Point Reviews

Read all reviews

Overall rating

4.3/5

Average score

Ease of Use 3.9
Customer Service Software 4.6
Features 4
Value for Money 4.2

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Nathan S.
President
11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018-05-08

"Function Point is an essential part of our agency workflow forming the backbone of our process."

Pros: Depth of information and availability of data. The amount of information can be intimidating to a new user, but with experience, the ability to not simply keep track of projects, but to be able to monitor the health of your agency is essential. Function Point's robust reporting tools make that possible.

Cons: Lack of ability to customize and support workflow options that are outside of established understandings within the system. Additional client portal functionality for example.

Vendor Response

by Function Point Productivity Software on 2018-05-11

We appreciate you taking the time to share your thoughts with us, Nathan. We're so glad to hear how FP is helping monitor the health of Zipie!

  • Reviewer Source 
  • Reviewed on 2018-05-08
Victoria F.
Director of Production
Marketing & Advertising, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-06-14

"Our business is healthier and our employees are happier because of the things we can do and see now"

Comments: When it comes to project and operational management, there are loads of options that talk a good game. However, the Function Point team is actually changing the game with how agencies and production companies can run their businesses successfully. Function Point set our business up for success in navigating a pandemic, remote work, and new sales structures. Changing our project management system to FP has been the single greatest immediate and long term benefit to our company's profitability. Our business is healthier and our employees are happier because of the things we can do and see now with the FP operating system. The sheer amount of usable, reliable and readable data that the Function Point platform can produce matched with the top notch customer experience and support makes the perfect software to support busy creative agencies.

Pros: The ease of timetracking against specific jobs, service lines and tasks; financial and project/task management tracking in one platform; estimate creation within the system that has all the information transferred automatically when making it a job; the BI reporting with bar graphs and pivot grids.

Cons: The lack of reviewing software; how difficult/how many extra steps it takes to move a task to a different assignee or different date; no seemless/single channel communication tab; no quick search functionality; it's not an easy system for account or project managers to keep tabs on mulitple projects/people at once.

  • Reviewer Source 
  • Reviewed on 2021-06-14
Jen M.
Business Operations Director
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2016-09-16

"The Function Point team is always responsive and available"

Comments: Function Point has grown with us as we've grown as a company. Their support team is responsive when question arise, and I know that everyone from their account team to product development to support is available when I need them. Their interest in soliciting feedback and involving clients in their roadmap development is so welcome.

Pros: Budgets, tasks, and schedules can all be connected and feed into each other, meaning less work for our team. Enter a timesheet entry and everyone knows the status of that task and how it has affected the overall budget immediately.

Cons: I think most things are specific to how we do business. For example, we'd like more customization of contacts and companies so we can track details more specifically. Right now, we're maintaining two CRMs -- FP and Salesforce. It would be amazing to combine them. We'd like to be able to give clients more insight into their projects. We stopped pursuing the client portal because it looked outdated. Perhaps that's changed. But providing some way to share a real-time timeline / schedule with clients would be valuable to us. We'd also value a re-do of the Resource Planner / Scheduler that allowed us to look at forecasted work, landed business that's not yet actionable (draft tasks) and landed, actionable work. This would give us greater insight into what business we can commit to.

Vendor Response

by Function Point Productivity Software on 2016-09-17

Hi Jen - thank you for taking the time to share your thoughts here. We truly appreciate your continued support of Function Point and your suggestions for how we can make the system better for you. Please feel free to reach out if you ever have other suggestions. We're always ready to listen.

  • Reviewer Source 
  • Reviewed on 2016-09-16
Jamie F.
Accounts Payable Manager
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support Software
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021-06-08

"FP is great for project-based workflows"

Comments: Their onboarding and customer service people have been great. I love the check-ins that they do to see if FP can be more useful to our company. Any technical problem that I've had has been resolved in a speedy manner.

Pros: We love it's ability to have over-arching projects that individual jobs are tied to. We have a lot of clients that give us a large PO to cover multiple things. We also like the ability of manage deferred payments / deposits in the system. I also like that the development team is listening to their users requests. There is a Submit and Idea button available, and users can view others ideas and give their input as well. Their Help Centre is fabulous, too, with videos, briefs, Crash Courses, Webinars, and a library of help topics.

Cons: I feel the reporting features could be improved. They do have wonderful reports for getting granular data, but they don't have the particular information I am looking for in a report. Users do, however, have the ability to download data from reports to spreadsheets so data can be arranged in a report of their choosing.

  • Reviewer Source 
  • Reviewed on 2021-06-08
Darla B.
Senior Project and Content Manager
11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support Software
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2018-07-18

"Not the most "functional" project management software but definitely keeps us organized"

Pros: The company pages in Function Point provide us with all the information we need because we're able to customize them to our needs. We can include the client information, but we also have team information so one page tells everyone who is involved with that client's projects. The customizable dashboard also allows each person to view things that they feel are important to them.

Cons: I find Function Point to not be as "functional" as its name might suggest. It is often laggy when you click on links. Getting to pages that you want to be on takes many clicks instead of just one (for example, it seems strange to me that clicking on the name of a "schedule" within a company takes me to a jumbled list of tasks rather than the actual schedule page where I can see things laid out in order). There isn't a good calendar view that allows a person to drag and drop tasks (and since I manage our company's design calendar, it would be great if I could do this since it's basically like putting together a giant puzzle). The customization seems to have stopped with the "dashboard" type of views of the main page and schedule pages. If you want to view, for instance, the time allotted to people within the company for a day, you might visit the Work Planning View, which overall is a great view (shows tasks assigned and a total number of hours allotted to each person). The downside is it always only shows everyone in the company, which isn't ever what I need. Being able to choose who I see in this view (and others like it) would improve the functionality a lot. There are also too many different ways to view things. There are at least three different ways to see how many hours of work a person has scheduled for the day. There are a couple of different views for tasks within a certain project. It can be overwhelming.

Vendor Response

by Function Point Productivity Software on 2018-07-19

Thanks for your feedback, Darla. Your Customer Success Manager will be following up with you on a couple items you mentioned. Keep an eye on your inbox!

  • Reviewer Source 
  • Reviewed on 2018-07-18